APPLIANCE MASTER

We had used them before and knew that if we didn't hire them to do the job that there would be a service charge. They came on May 4, 2021 and said that we needed a new garbage disposal. We gave them a down payment of $500+. Never heard from them again. I called several times and was promised a call back . . . nothing. Finally, I got an email in August saying that the part was back ordered. They had our money for 4 months. I am sorry but the fact that they use only one company to get the garbage disposal, is not my problem. My sink was backing up for months with junk. I held up my side of the contract, they did not. They refused to refund the entire down payment. They said that they were entitled to the original service fee because they diagnosed the problem - the garbage disposal was broken. I did not need them to tell me that. IT IS VERY BAD BUSINESS on their end. So, be very aware that this company will not do the right thing by their customers.

Tech showed up on time. He immediately diagnosed problem and went to work. Fixed the leak. He was pleasant and efficient. Pricing was reasonable. No need to buy a new fridge - I’m happy!

The technicians showed up on time. They identified the problem within ten minutes and had the repair completed within the hour. They were confindent and efficient in their work and the repair cost was quite reasonable. What more can you ask for?

it was easy to schedule an appointment to look at the problem, was diagnosed and part ordered that day. Returned next week to install, very courteous and helpful worker, everything explained including warranty for work. Price was also good, would highly recommend. They also have a coupon for money off on the visit.

Great! Work was done by Shane and he was super knowledgable and conscientious of his work. I would call Appliance Master again and again!

They had to order a part but by passed the switch so we could still use the dryer while waiting on the new switch. Came back five days later and installed the new switch.

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unknown

I paid $90 last week. To repair the washer was prohibitively expensive.

I got to know them by word of mouth, because many of my neighbors were calling them. I actually think that they are a franchise. They were prompt and came the same day I called them, and they were also efficient, clean and quick.