Approved Pro
George J Keller & Sons LLC
Asphalt Shingle Roofing - Install or Replace, Metal Siding: Install or Completely Replace, Metal Siding: Repair or Partially Replace,
About us
George J. Keller & Sons, LLC is a second generation, family-owned home improvement company specializing in Roofing, Siding, Windows and Solar. We started as a “Mom & Pop” roofing company in 1980, working out of our Dad’s house in Flanders, with one truck and one roofing crew. We’re now one of New Jersey's most well respected, small businesses in Flanders, and one of only 2 contractors in all of New Jersey to receive the GAF 3-Star President's Club designation, the most prestigious honor from the leader in roofing. We feel a huge commitment to doing the right thing for our customers, many of whom are repeat purchasers of the company’s services. With our commitment to the company and the Flanders area comes the confidence to you that we’re not going anywhere. Our passion and drive to be the Premier Home Improvement Company in Northern NJ is reflected in our work ethic and our willingness to go the extra yard for our clients. Mailing address: PO Box 218, Flanders, NJ 07836
Business highlights
45 years of experience
Services we offer
New roofs. New siding (including product from the James Hardie line). New windows and doors. Solar installation.
Amenities
Free Estimates
Yes
Warranties
Yes
Reviews
4.7214 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 5% | ||
| 4% | ||
| 3% | ||
| 2% |
Showing 26-50 of 214 reviews
Elizabeth B.
Oct 2016
Our house was re-roofed in July 2016 by George J Keller & Sons. We had estimates from 7 roofing companies and felt most comfortable with Keller. We felt Keller was the most honest because they didn't try to low ball the work. Our roof had been leaking on and off so my husband walked the roof and knew that we had some warped and/or soft sheathing. The other companies that came out told us only 3 to 4 sheaths would require replacement but we knew there were many more. We didn't want to select a roofer who wasn't honest from the beginning, Our sales person was Mike Koty and we liked him from the beginning. He went into the crawl space to check the interior condition of the roof which was something the majority of the other roofers didn't do. He also walked the roof. We had tons of questions and he answered each one fully and completely. The work took almost 2 days because there was so much sheathing to replace and, yes, they did show (without us asking) the rotten/warped sheaths. The workers were all professional and quiet and there was no debris left after the job was completed. The roof looks great and there are no more leaks. Just an excellent job from start to finis ...in fact, my neighbor was so impressed, he just had Keller reroof his house.
Scott R.
Jul 2016
Excellent! The team was responsive and the work was done beautifully. They did an excellent job with cleanup and I could barely tell that they were even there.
Gregory S.
Jul 2016
From the minute I called for an estimate till the time the job was completed these guys were great. They worked with me to schedule a date to start the job and they were here at exactly 8:00am the day of. There were 6 guys that showed up. 4 guys were always on the roof and 2 guys were on the ground constantly cleaning up. They wrapped my house in tarps and none of my shrubs or items were damaged. In about 1.5 hours they had my old roof removed. I then walked on the roof with Mike (whose the roofing crew supervisor) and noticed that 2 panels had to be replaced. Mike also said that he would have to remove at least 2 rows of siding to properly put the ice barrier shield under it. This company cuts a groove into your brick chimney to properly seal the chimney which I found out not all companies do that. They ice wrapped a majority of my roof and started putting on the new shingles. At around 4:00pm the job was done and completely cleaned up. Since my siding is older, Mike did not want to install the siding back on, but wanted me to have it done by their siding crew. The next day it rained so the following day, Dan and his siding crew, arrived at 8:00 am on the dot and within 3 hours had all my siding back up. Both Mike and Dan were great and answered all my questions. I believe this company went above and beyond to get the job properly done. I would definitely recommend this company.
LeeAnne S.
Jun 2016
George J. Keller & Sons was highly recommended on our local community Facebook page. We received excellent service during every step of the process. They were good to work with, did quality work, and we would be comfortable recommending them to family and friends.
Ron L.
Jun 2016
unknown
George L.
Jun 2016
I am overall satisfied with the work except couple points.
1) The installation dragged out longer than expected. I signed purchase (not lease) contract in early December 2015 and was expecting it to be done in March. Instead, it was done in the end of April. I didn't receive any status updates unless when I inquired. While I understand the permit process could be out of their control, better communication would had been helpful.
2) The installers are not from George J Kellers & Sons. The contracted the actual installation to someone else. I am neutral about their work. I found nails on the driveway, and I said to the head person please be careful not to leave any nails since I have a baby running around outside. I had to pick up more nails in the afternoon myself. They were ok, not great, not bad.
My dealings with GJK after installation has been smooth. They scheduled inspection, and informed me when the meter will be replaced by the utility company. GJK's meter (tied to the solar control panel) broke, and they promptly ordered a new one (although not yet arrived). I rate them A overall.
1) The installation dragged out longer than expected. I signed purchase (not lease) contract in early December 2015 and was expecting it to be done in March. Instead, it was done in the end of April. I didn't receive any status updates unless when I inquired. While I understand the permit process could be out of their control, better communication would had been helpful.
2) The installers are not from George J Kellers & Sons. The contracted the actual installation to someone else. I am neutral about their work. I found nails on the driveway, and I said to the head person please be careful not to leave any nails since I have a baby running around outside. I had to pick up more nails in the afternoon myself. They were ok, not great, not bad.
My dealings with GJK after installation has been smooth. They scheduled inspection, and informed me when the meter will be replaced by the utility company. GJK's meter (tied to the solar control panel) broke, and they promptly ordered a new one (although not yet arrived). I rate them A overall.
Keith D.
May 2016
unknown
Jayne C.
May 2016
Excellent, Mike came when he said he would for estimate. Very professional. E-mailed us to let us know when roofers would start. Roofers arrived on schedule, worked quickly. Cleaned up mess.
Julia M.
Mar 2016
unknown
Allan W.
Feb 2016
**PLEASE SEE " What did the provider do" ABOVE: Unfortunately, there was an issue with the composite product which started "cupping" and lifting, to the extent that it was dangerous to walk and especially so after a rain as the water would not drain. I called Dan Keller (son!) who came the next day, saw what had happened and immediately (and I do mean immediately, on the spot) stated we have to correct this. After choosing a different manufacturer and complementing color/texture (the original color was no longer available) he had the entire deck replaced. While the planter boxes did not display the cupping/lifting, they too were re-done.
As far as how did it go: Fantastic. The work was performed flawlessly, the same as the initial install and the workmanship was absolutely beyond reproach. The only thing I needed to to was to temporarily remove a fence and gate that I had installed after the initial install, and that was at my request as I had done the fence. The employees of Keller, better described as craftsmen,worked around my fence supports and, while I didn't think this possible, actually improved the appearance from the initial install which was excellent to begin with.
As far as how did it go: Fantastic. The work was performed flawlessly, the same as the initial install and the workmanship was absolutely beyond reproach. The only thing I needed to to was to temporarily remove a fence and gate that I had installed after the initial install, and that was at my request as I had done the fence. The employees of Keller, better described as craftsmen,worked around my fence supports and, while I didn't think this possible, actually improved the appearance from the initial install which was excellent to begin with.
Priscilla D.
Feb 2016
The estimator was very professional – not pushy, the price was very moderate, they scheduled us quickly. The day of the job, the foreman explained everything to us they completed the job quickly & thoroughly.
Joseph G.
Jan 2016
unknown
Response from George J Keller & Sons LLC
"Thank you [Member Name Removed]!"
Richard P.
Jan 2016
unknown
Response from George J Keller & Sons LLC
"Thank you [Member Name Removed]!"
Felix J.
Dec 2015
Initial start went well with salesman Dan, presentation and documents were clear and detail with related work, but that was the best of my experience with the company.
Start of project was a little slow, communication via email and/or telephone is terrible.
Initiated credit processing with bank; however, their office never fulfilled their end to complete the transaction, they responded that one of their personnel needed to be released and paperwork was never fulfilled, leading us to re-apply for the loan for the second time.
Miscommunication with layout of solar panels with on-site team, correct same with no further discrepancies, ensure work is according to what is discuss over the table.
Roofing and Gutters were done very well.
After installation of solar panels, received detailes by Dan of someone coming over to the house to takes us step by step with the solar panel software setup and use, never happen... Dan if you're reading this, very unhappy, gave you plenty of time and benefit of the doubt.
Interesting after all this I get a final bill of 85.00, for referring someone, mismanagement of my account, and not following thru with final solar panel services.
Start of project was a little slow, communication via email and/or telephone is terrible.
Initiated credit processing with bank; however, their office never fulfilled their end to complete the transaction, they responded that one of their personnel needed to be released and paperwork was never fulfilled, leading us to re-apply for the loan for the second time.
Miscommunication with layout of solar panels with on-site team, correct same with no further discrepancies, ensure work is according to what is discuss over the table.
Roofing and Gutters were done very well.
After installation of solar panels, received detailes by Dan of someone coming over to the house to takes us step by step with the solar panel software setup and use, never happen... Dan if you're reading this, very unhappy, gave you plenty of time and benefit of the doubt.
Interesting after all this I get a final bill of 85.00, for referring someone, mismanagement of my account, and not following thru with final solar panel services.
Response from George J Keller & Sons LLC
"This work was done when we have a different project manager for roofing and solar. Both project managers are no longer with the company and the job has been taken over by the owner of the company, Dan Keller. This change occurred after [Member Name Removed]'s project. Dan spoke to [Member Name Removed] in August and apologized for the instances he wrote about. He accepted our apology and has since referred neighbors to us."
Joan G.
Nov 2015
unknown
William M.
Nov 2015
unknown
Fern W.
Sep 2015
.
Michael L.
Sep 2015
unknown
Kathleen Z.
Aug 2015
At the time of the initial engagement (2005), the company was responsive and professional and i thought it was a great price. I don't live in a large home and this was a complete roof replacement. The price was in line with other estimates we received; neither the highest nor the lowest. We would not know there were issues until we started to be hit by heavy rain storms in 2012 and 2013.
We started to see leaks in our chimney, culminating with damage to the ceiling in our living room. I immediately contacted George Keller and Sons. I explained that we had an issue and he sent someone out to inspect. He informed us that we had no flashing installed around both of our chimneys. I looked it up online and learned that FLASHING is a CRITICAL component to keep the roof waterproof. I asked GK&S why FLASHING was not installed with the new roof. I was told by GK&S that flashing was "not in my contract". They then sent me a contract/estimate for $2500 to install the flashing that should have been installed the first go around.
This happened several years ago, and I finally found a roofer willing to repair this work. When i was pricing this out to several other roofers, they were all very surprised that flashing was not included and stated that it is part of a normal roof install.
We started to see leaks in our chimney, culminating with damage to the ceiling in our living room. I immediately contacted George Keller and Sons. I explained that we had an issue and he sent someone out to inspect. He informed us that we had no flashing installed around both of our chimneys. I looked it up online and learned that FLASHING is a CRITICAL component to keep the roof waterproof. I asked GK&S why FLASHING was not installed with the new roof. I was told by GK&S that flashing was "not in my contract". They then sent me a contract/estimate for $2500 to install the flashing that should have been installed the first go around.
This happened several years ago, and I finally found a roofer willing to repair this work. When i was pricing this out to several other roofers, they were all very surprised that flashing was not included and stated that it is part of a normal roof install.
Emilia L.
Aug 2015
unknown
Michael Q.
Jun 2015
unknown
Vanessa V.
Jun 2015
unknown
Stan Y.
May 2015
Upon installing the new vinyl siding their crew did damage without advising us. We discovered they broke a radon pipe, damaged flashing around our sunroom, and damaged the surface of our deck. One of the "sons" was aggressive and argumentative when we brought all this to their attention. They begrudging did the repairs. It was only a year later we were told by a radon specialist that they re-installed the fan upside down, so our system was not functioning properly all that time.
When we then also needed Sandy damage repaired, we reluctantly went back to the them. After 5 months and over 6 broken install dates and 30 emails they finally came out. This after they had started and completed 2 other jobs on our street during that 5 months.
We could never us them again.
Richard P.
Apr 2015
unknown
Vicki C.
Apr 2015
About 3 months after the roof was replaced, we noticed a small leak/bubble in our ceiling. When we called the company back, they came out and realized our skylights didn't have the correct sealing around the windows on the roof. When they fixed that, we continued to have leaks. We ended up paying them an extra $3000 to put in the new skylights so we didn't have to look at the terrible sealing job. We are still having problems, and the company refuses to admit it is their problem or do anything about the leaks. I would not recommend this company and they are very unprofessional!
Response from George J Keller & Sons LLC
"We highly recommend to all of our customers that have skylights to replace them at the same time as the roof. The original estimate that we provided to the homeowner had a price to replace the skylights. When the homeowner moved to contract they decided not to replace the skylights even though we highly recommended that they be replaced. The explanation they gave to us as to why they did not want to replace the skylights was they wanted to keep the price down since they were selling the home. After the roof was completed the homeowner notified us of a leak in one of the skylights. We attempted to make a repair twice to the skylight but it did not work. We then offered to replace the skylights without paying labor cost to do the work. The homeowner only paid for the cost of the skylight material. Once the skylights were replaced, the leak stopped immediately. The homeowner did have an ice dam over this past winter, but this was not due to the installation of the shingles or skylights. The reason for the ice dam was due to ventilation and insulation issue. We offered to remove the ice and snow from the roof but the homeowner declined this work. We do not guarantee against ice damming, nor does the manufacturer of the ice and water shield. It is the homeowner’s responsibility to keep these areas of the roof free of ice and snow to prevent ice dams from occurring."
Licensing
State Contractor License Requirements
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FAQ
George J Keller & Sons LLC is currently rated 4.7 overall out of 5.
Yes, George J Keller & Sons LLC offers free project estimates.
No, George J Keller & Sons LLC does not offer eco-friendly accreditations.
No, George J Keller & Sons LLC does not offer a senior discount.
No, George J Keller & Sons LLC does not offer emergency services.
Yes, George J Keller & Sons LLC offers warranties.