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Mold Solutions by Cowleys
Bug and Insect Pest Control Service, Termite Pest Control Service, Indoor Air Quality Testing,
About us
Mold Solutions by Cowleys is a full-service residential, commercial and industrial mold treatment and prevention company serving all of New Jersey. Local homeowners and businesses face severe water and moisture issues. With more than 45 inches of rain annually, over 70 percent average annual humidity, and flooding from intense storms; water intrusions and moisture conditions can trigger dangerous mold growth inside our homes. We are proud to offer New Jersey homeowners a more effective, more economical, and less intrusive way to solve their mold issues.
Business highlights
14 years of experience
Services we offer
& New Construction., Basement, Bathroom, Black Mold, Crawlspace, Dehumidifiers, Mold Removal & Remediation – Attic
Amenities
Free Estimates
Yes
Reviews
4.011 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 64% | ||
| 9% | ||
| 0% | ||
| 18% | ||
| 9% |
Showing 1-11 of 11 reviews
Carson G.
Aug 2020
Highly recommend this company. Very fast , reasonably priced and very friendly employees.
Response from Mold Solutions by Cowleys
"Thank you for the marvelous feedback! We really appreciate it!"
Doreen D.
Aug 2020
I want to personally thank John, James and Conner. Mold solutions by Cowleys was at my home today for mold services. They all had smiles on face and were very nice, there customer service was outstanding, they all made me feel very comfortable and never an awkward feeling. I would not hesitate to recommend this company to anyone for any services and I couldn't be more pleased.
Response from Mold Solutions by Cowleys
"Thank you so much for your amazing feedback [Member Name Removed]! Stay safe!"
Marcia B.
Jan 2020
We hired this company to remediate the mold in our attic. They suggested that the insulation be replaced as well. One year later we had an industrial engineer to inspect the attic and told us that the insulation was improperly applied which caused more moisture to form in the attic and that the mold had never been remediated properly. Cowleys did come out and retreat the attic. Once gain we had an industrial engineer come out and he was appalled by the fact that the mold issue had gotten worse. Since October, I have had three industrial engineers and 10 different mold remediation companies come in my house and they all say the same thing....the work was not properly done, Although the company states that it does mold remediation work, it was originally a pest control company They should have stuck with the pest control. I would definitely not recommend them
Response from Mold Solutions by Cowleys
"Mrs. [Member Name Removed], We have been trying to reach out to you for quite some time and have yet to hear back from you. Please reach out to us at 732-897-9553 to discuss, thank you."
James H.
Aug 2017
We met a salesman by the name of Rob who gave us misinformation and miss quoted the price in regards to what was actually being done and installed. After Cowleys completed the crawlspace I went under the house and found that they installed certain features which I did not request. I also received the bill which was well beyond what I intended to have completed. When I called Cowleys and advised them that I did not Order these additional items they advised me to speak to Rob who never returned calls and when he finally did never ammended the work order. I finally gave up and chalked it up since the crawl space was completed. The work completed by Cowleys Maint. Personnel was very professional and I would grade it a positive "A". In regards to the salesman Rob I would rate it a D or an F. I did find out about a year later from one of the maintenance people coming back for our yearly check that the salesman Rob was no longer working for them which I was very happy to hear so he would not be taking advantage of anyone else. Just be careful when dealing with the salesman Cowleys
Janice F.
Apr 2017
Exceptionally well.
Response from Mold Solutions by Cowleys
"Thank you so much for your feedback!"
William M.
Mar 2017
It didn't work out and I'm not very happy with their service. They missed mold. They didn't see it. It was just around one spot of the basement. I contacted them. I don't think they should offer remediation without testing. They shouldn't accept a job without test results. They accepted the job and they didn't find what they were supposed to find. I'm upset about that.
Response from Mold Solutions by Cowleys
"Mr. [Member Name Removed], I am very sorry that you were not pleased with our service. At Cowley's, we are all about customer service and strive to go up and beyond customers expectations. When we see a bad review like this we take it very seriously. I will definitely look into this and contact you to see if we can resolve these issues. We do not test for mold because feel it is a conflict of interest. We perform a visual inspection of the area whether it a be a basement or attic. If we find visual mold, lets say, in a corner of a basement, we always advise the entire basement to be treated because, in some cases, mold is not visible and we know that mold spores can spread. Thank you, Cowley's Management"
Homeowner
Mar 2017
They seemed to do a good job. We are selling the house that's the only reason we went through this procedure.
A surveyor came in and said we didn't have a vapor barrier under the installation they put in but that wasn't a big deal to me and apparently the new homeowners don't seem to care either. They did a good job they were up there for three days working.
They were here right on time. No complaints.
A surveyor came in and said we didn't have a vapor barrier under the installation they put in but that wasn't a big deal to me and apparently the new homeowners don't seem to care either. They did a good job they were up there for three days working.
They were here right on time. No complaints.
Theresa K.
Mar 2017
Took 30 minutes, maybe even less. They were suppose to clean the wall for mold, and they chipped paint off of it with the cleaning service, and it looked worse then before they started. It was such a small job, and I was informed even though its a small job they have to charge me that much and for 25-30 minutes, that's ridiculous.
Response from Mold Solutions by Cowleys
"Mrs. [Member Name Removed], I very sorry to hear that you were unhappy with our services. As I look into my system it shows that your treatment was performed in 2015. The gentlemen that performed that service are no longer with the company. I will contact you to see what we can do to rectify the situation. Thank you, Cowley's Management Team"
Jim G.
Mar 2017
Great, very professional job. They were very neat, and also well informed. They provided a very detailed estimate, along with options. There was never any confusion, and they seemed to genuinely care as to how best to help.
Ginny S.
Mar 2017
They put something on the walls and in the air and we kept the basement door closed for several hours, then were allowed to air out the house They sent 2 men in to do the job, tthey were polite & courteous and explained everything they were going to do. They also called 1 hour before to let us know the time they would arrive, it was gauranteed for 1 year.
Janet S.
May 2015
unknown
Response from Mold Solutions by Cowleys
"We would like to thank you for taking the time to express your experience with Cowley’s with your crawlspace services and providing this feedback. We appreciate it more than you know. This information fuels our efforts to deliver the highest level of customer service. Thank you, Bill Cowley"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Mold Solutions by Cowleys is currently rated 4.0 overall out of 5.
Yes, Mold Solutions by Cowleys offers free project estimates.
No, Mold Solutions by Cowleys does not offer eco-friendly accreditations.
No, Mold Solutions by Cowleys does not offer a senior discount.
No, Mold Solutions by Cowleys does not offer emergency services.
No, Mold Solutions by Cowleys does not offer warranties.