
JCT Electric Inc
About us
JCT Electric Inc. of Farmingdale,NJ, was established in 2005 to service the surrounding area and provide residents with all their standby electric power solutions. Our staff of knowledgeable, dedicated professionals takes pride in providing outstanding, personalized service to our customers and our community. Call us today and become one of our many satisfied customers.
Business highlights
Services we offer
Electrical & Generator Services
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
85% | ||
8% | ||
0% | ||
0% | ||
8% |
"In response to your review, we would just like the true facts to be known. We initially were hired by your brother to fix an electrical issue in your mom's house. Our technician arrived and fixed the problem to the best of his ability, given the fact he was unable to access the actual room in which the problem was occurring. He was paid for service and our invoice was signed satisfactory. The next day we received yet another call from your brother to which he stated he changed an outlet now nothing is working. We explained that if we came back we need full access to the areas which are having issues. Once again another technician arrived on site, and not only was he not allowed access to certain areas he had to ask for cleaning supplies to clean an area in which to work. When he was finished he was paid once again for the new issue and the invoice signed satisfsctory. That evening as well as the next morning we received 2 calls before our office was open in regards to a whole new set of problems. The member called again, yelling and screaming at the receptionist, to which she stated she will not be yelled at and will gladly speak with your brother since he was the one who hired us in the first place . We were scheduled to meet your brother at the house to get the situation corrected. Later that day he called us and stated you had stopped payment on BOTH checks for work which was performed, and were threatening to leave bad reviews At this time we cancelled the appointment because our office personnel should not be screamed at nor should our technicians have to work in unsanitary conditions. It is unfortunate it ended this way, we did make efforts to rectify the issue to no avail"
The quote and scheduling process was easy and efficient.
They needed to setup a scaffold to take down existing fixture which would have been no problem if very heavy platform had not been dropped and cracked our ceramic tile in middle of foyer. JCT was very apologetic and did not charge for work done.
When hanging the fixture the electrician took the time to make sure all of the arms were evenly spaced and even went back up on scaffold when we pointed out the fact that the ceiling plate was hanging off at an angle. He made several attempts to remedy the problem and did manage to get it sit against the ceiling.
The tile was replaced by a professional tile company and you cannot even tell.
We would definitely recommend JCT.
As a side note, I would like to state the electrician assigned to my home was Vince. He treated me and my home with tremendous respect. He was a real gentleman.
Had a minor mis-communication problem with Fred the Owner but that was amicably resolved. Their Price was also Good. HIGHLY Recommended.
Fred was here about an hour after I called. He was able to quickly figure out the problem in my daugher's room stemmed from a loose outlet in her sister's room and tightened that up. He was also able to let me know why the fan isn't working (it's missing a pulley) and that it's not easily repairable. He was polite, prompt, and courteous. The total for today's bill was very reasonable and I'm planning on calling JCT when we're ready to get the whole house fan replaced. I would recommend them to anyone that needs something electrical fixed.
Licensing
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