AMERICAN PRIDE APPLIANCE

Tony stopped by, diagnosed the problem immediately, and ordered the part. He came back about 3 days later and installed the part (a pump that pushes cold air into the fridge. It's been working fine for months now. The charges were reasonable and he was in and out quickly. I would definitely use his services again.

The dryer works fine again.

I needed to get my dryer repaired, and wanted to use a credit card instead of cash or check. This reduced the number of eligible providers. Called American Pride Appliance on Tuesday afternoon, and left a message. Received a call back from Tony within 15 minutes. Explained the problem, and asked to schedule an appointment for Thursday. He phoned back later in the day and gave me a 3 hour window, between 11 AM - 2 PM.. Showed up on Thursday at 11:15. Listened to the dryer, and opened it up. Able to immediately diagnose the problem, but needed to order the part. He put the dryer back together so it could be used in the meantime. Said he could order it for delivery on Friday, and was I available Saturday morning. Gave me an estimate of $150.00. Tony left me a message that he received the part Friday afternoon, and would be by between 8:30 - 10:30 Saturday morning. Arrived at 8:45, went right to work, and was done in 15 minutes. Final cost was $159.95. While the service call charge was a little higher than others advertised on Angie's List, the total cost for the repair is far less than buying a new one. I understand you are not paying for just the time spent, but for their expertise. Getting the job done right and honestly is worth paying a little more.

My ONLY complaint is that it had been raining all week, and when Tony came in, he did not wipe his feet, or offer to put booties on. Needed to wipe down the floors. Otherwise, I would highly recommend Tony to any of my neighbors.

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The repair went great! Tony arrived a little early, talked to us about the issue and did some troubleshooting. The whole repair took only about a half hour. Would definitely use him again if we have any other appliance issues.
One thing to know is that he doesn't usually answer his phone if he is in the middle of a service job - I think this is a good thing! He does check his voicemails a few times a day and does return calls promptly when he is free.

First time after nine (yes) visits by another hapless company was unsuccessful fixing my refrigerator and fixed it right the first time. This time to fix a seal on my dishwasher. I highly recommend them.

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Excellent service. Came same day that I called and ad the problem fixed in minutes. Was able to suggest a solution that did not require any parts as our machine is older and not worth expensive repairs. Would use again with no hesitation.

Our refrigerator broke over a weekend. Tony was very responsive, showed up when expected, and quickly diagnosed and solved the problem.oke

They were prompt and courteous. They fixed the problem and they were great. I think their pricing is fair. The friendliness of the staff and their ability to perform were of top quality. They were very efficient. I will use their services again in the future.