Waste management

We moved into our new house on Saturday, February 8th, which was to be the first day of pickup. There was one bag of trash left. To be fair, we had just had a large snowstorm and everything was iced over. THeir pickup service is for side of house pickup (you dont have to put the garbage out). We moved in after they left..one bag left, not sure if they could get it, no big deal. Next pickup, Saturday, February 15th. They picked up trash out of only 1 of 2 garbage cans. I called the customer service line the same day to tell them about the issue. They told me they didnt know why only 1 can had been emptied and promised to pick up the rest on Monday. I got a call from the local dispatcher from fairview hauling who said they were not able to pick up one can because it was frozen to the ground. They said they could pick it up on tuesday (he said they dont pick up on Mondays). Somehow I was easily able to pick the trash can up which was not emptied. Frozen can, or lazy company? Lo and behold, tuesday February 18th passes and our trash is again not picked up. I call the company yet again who cannot give me an explanation as to why it was not picked up. At this point, 2 weeks of trash have been piling up and both cans are overflowing. He says they will pick it up on Saturday. I specifically asked the representative if the snow on the side of the house (it had snowed multiple times, and they have side of house pickup, but i figured maybe it was making it difficult, although I could easily walk on the side of the house in snowboots and get to the cans) was an issue, and whether I should put the cans in front of the house. He said no, they will pick it up on the side. Lo and behold again, Saturday, February 22nd comes and our trash is not picked up. I call WM again at about 10AM (deja vu, right?) and they say they have a note that the trash is inaccessible. I complain yet again and they say the trash will be picked up the same day. I leave and get back home at 3PM, and I am now looking out my window at my trash still sitting there. BOTTOM LINE: DO NOT USE WASTE MANAGEMENT. LAZY AND GREEDY COMPANY. I am currently looking for another company to use. Anything is better than these incompetent fools. If I could give them zero stars, I would.