KITCHEN EXPO

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Charlie was very patient with us during the design process and did a perfect job with the layout. Their recommended contractor Kitchen Experts was amazing! Showed up on time, worked Saturdays to complete job in timely manner. Their professionalism and work was outstanding!! Any issues with the cabinets( minor) were addressed immediately and new product was sent. We are very happy that we chose Kitchen Expo and especially Kitchen Experts!!

Steer clear of this place. We just experienced a renovation nightmare due to Kitchen Expo. We went through a painstaking design with Kitchen Expo's designer (that frankly took much longer than it needed to due to a disorganized designer). Part of the process includes Kitchen Expo hiring a contractor to come to our house and review the measurements and certify the design will work. We were looking to raise our ceilings from 7 feet to 8 feet. The Kitchen Expo hired contractor poked holes in the ceiling, and communicated there was maybe some minor plumbing that would have to be rearranged, but no major obstacles. He blessed the design. Our cabinets were ordered ($24K worth). While the cabinets were being built, we needed to still order a decorative piece and when we called our Kitchen Expo designer to try and finalize that, we found out our designer had been fired. Uh-oh. I called Kitchen Expo corporate voicing my concerns now about the design, designer, etc..., and I was assured that Kitchen Expo would stand behind their design and cabinets. A few weeks later cabinets arrived and my contractor began demo. 1st day of demo, my contractor saw that not only was there full drain pipes from my upstairs bathrooms running through the soffits in the 7 foot ceilings, but also beams from a roof that extends onto our back deck was running through the soffits. There was no way the 8 foot ceilings would work, which means my kitchen design was compromised, and I had cabinets from Kitchen Expo that would not fit in my kitchen. I called Kitchen Expo and they said there's nothing they could do to help me, they would not allow a return and replacement. Their recommendation was for me to buy even more cabinets from them that were smaller. Fat chance, I argued as much as I could, but they wouldn't budge. I ultimately ordered replacement cabinets from another vendor because I will never give another cent to Kitchen Expo. Long story short, I'm exploring every avenue possible to try and get some money back for these cabinets that are still in their box, collecting dust in my garage. The customer service from this company is horrendous. They don't stand behind their products or designs. I couldn't be more disappointed with my experience with this company. Please stay away, you've been warned.

Charlie was service oriented and very helpful and patient throughout the design process and in providing referrals for the different contractors. He was communicative and timely. Delivery was as planned. Although Kitchen Expo was not the cheapest, the price was reasonable and service was worth the difference. I would definitely recommend.

They had been fantastic. I liked everything about them. My overall experience with them was spectacular.

They did a marvellous job! It was one designer. We had a difficult kitchen to design and he stuck to it and designed it down to the 1/8th of an inch. He also recommended the installers. They were about the same price as the large home improvement store but a better quality. I have no complaints.

Kitchen Expo's work quality is unmatched. We sometimes had to call them 2 or 3 times to get a response and the cabinets were very expensive. The men who came were professional and courteous and very careful not to damage the cabinets or anything else in the kitchen.