Arctic Air and Plumbing

WARNING!! WARNING!! WARNING!! PLEASE don't call these guys. They are HORRIBLE! they installed a small water heater on a drop ceiling and they charged me $2500.00. They left wires hanging and broke the drop ceiling tiles. never replaced. i called several times to let them know and never heard a response back. That was the end of February. Come September the water heater stopped working. Note there is a 6 year warranty on the tank and 2 years labor. i just wanted them to come take a look at it. They basically told me to go F#*@ myself Again called several times and the son hung up on me three times he kept saying to call a electrician. Finally i got the Dad on the phone and told him about the problem and he said he'll take care of it. AGAIN nothing was resolved. So the FATHER and SON don't give a s*** about their costumers. THEY ARE RIP OFF ARTIST. DO NOT GET SERVICE FROM THESE INCOMPETENT PEOPLE!!

STAY AWAY!! I called this company to service my air unit. I was happy that someone came within an hour. They convinced me I needed a new unit outside. I felt I overpaid but agreed. What I found out after install is Artic Air used a subcontractor called Prestige Pro out of Wayne or Totowa. No way to know as these guys keep changing their names. Prestige Pro said that Artic Air bought them and that the owner Dave was their cousin. My receipt says they installed a 4 ton unit which is what I had. Turns out they only installed a 3.5 ton unit. Sam at Prestige Pro claimed their supplier screwed them and they would take care of it (I have texts says as much). Then Prestige Pro went silent and I asked Dave from Artic to step in since I called his company since they were in Fairfield. He said he would call Prestige and work something out. Dave has since gone dark as well. The owner of Prestige told me to sue him. Bottom line Artic Air is who I called and agreed to come. If he was too busy he should have told me so I can hire another local reputable company. BUYER BEWARE OF DAVE AT ARTIC AIR IN FAIRFIELD AND SAM AT PRESTIGE PRO OR WHATEVER THEY WILL CALL THEMSELVES NEXT WEEK!!! SCAMMERS!!!

Awesome, showed up on time very respectful. Definitely would recommend.