RAFFIANI'S AUTOMATIC SPRINKLER SERVICE

It has been great and have had no problems with the system on 3 years now. Every year I call him in the winter and the fall for the maintenance and he is always prompt and quick. Never tries to sell me anything either like replacement heads. Great service, always prompt and reasonable. He is such a pleasure to deal with.

Excellent results.  Not only is my garden a show piece of color and creative arrangement of plantings, the work completed was of highest professionalism and was completed within their committed timeframe.  John Raffiani's knowledge and expertise in this  business exceeds others that I have used in the past.  I won't let anyone else touch my landscaping, lighting or irrigation system except him.  He is trustworthy, professional, knowledgeable and great to work with.  He provides excellent advice, creative ideas and thoroughly understands every phase of irrigation systems, landscaping and lighting and horticulture..  Doing business with John Raiffiani is always a 10+ experience but it's also a great learning experience.  I am a more knowledgeable gardener over the years of our business experiences.   

They installed my sprinkler system with no problems approximately two years ago.  I paid approximately $2,000 for the installation.
At the end of the season they came and closed down the system and charged approximately $75.  They then come back in the Spring to turn everything on.  This allows them to make sure all lines are still working properly.
I have to say everything was fine until Fall 2014.  One of our pipes burst in our garage last year and my husband (who is not a handyman) thought it may be related to the sprinkler system so he called Raffiani's.  He told me the owner immediately became defensive and kept saying over and over in a hurried, rude way "It's not us, it's not us"  My husband wasn't calling to accuse him of anything, he was just looking for guidance.  We hired a plumber who came to fix the leak and it was confirmed the issue had nothing to do with the sprinkler system.
In the fall, I usually get a postcard from Raffiani's reminding us to schedule an appointment to service the system before the winter came.  I never received the postcard but just assumed my husband accidentally threw it out.  When Spring time came this year I also did not receive a postcard from them reminding us to schedule our Spring maintenance so I started to suspect something was going on.  I called them 4 times and left messages asking them to call me back and THEY NEVER DID!    My belief is that we p***** them off when we called about the leak and they have intentionally black listed us.  I have to say that my husband IS NOT a rude person and assured me that the conversation they had was not heated in any way.  I am in shock in this day and age how a company could behave in such an unprofessional manner.  I think this says a lot about their character and work ethic and as a result I would never refer them to anyone.

I absolutely would not want to use them again. The service and know how was pretty good. I found the customer service rude. The price and know how was good. As far as their customer service, it is not good. It was over the phone. They were disrespectful, at least the person I talked too. I would not use them again in the future.

I had three company's quote the installation of a sprinkler system on my property and received a huge range of quotes.  John arrived on time for the price quote and went over in detail what I would require for my property.  Raffiani's quote was the lowest and much more in line with what I thought reasonable for the job. I am so pleased I chose them.   After I hired them for the job, they arrived at the prearranged date on time and completed the job in the time frame which I had been advised.  John and his team were entirely professional and very polite.  They spent time after the installation instructing me on how the system works and made recommendations on the proper watering times and frequency.  I would absolutely recommend this company to others.

It was great. They came out one day to do all the digging/pipe laying. the next day they installed everything else, tested the system and guided us through the programming options. At the end of the season they came and winterized. Their own plumber provided the connection to water supply. They took care of all permits. Nice people, Raffiani has been in the business a VERY long time and knows what he is doing.

Very quick and smooth.

They do the job. About average price for area.

I WOULD HIGHLY RECOMMEND THEM. THEY ALWAYS COME WHEN SCHEDULED. THEY ARE VERY HONEST AND TRUSTWORTHY. I HAVE USED THIS COMPANY FOR YEARS. THEY WERE THE ONES THAT INSTALLED MY SPRINKLER SYSTEM.