Carpet Gallery Steam Cleaning Services
About us
The Jaghab family has been running a customer service-oriented carpet and flooring store in Monmouth County for 30 years. Unable to recommend a carpet cleaning service to our customers with complete confidence, we started to offer carpet cleaning services. Justin Jaghab, owner-operator, is present on every service call and brings meticulous care and thorough knowledge as well as a customer-focused ethic on each and every job.
Business highlights
Services we offer
Carpet Cleaning- spot-treating, deodorizing and Scotchgard included in basic price Tile & Grout cleaning Upholstery Cleaning Flood Restoration Area Rug cleaning- wool and nylon
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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86% | ||
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14% |
We had carpeting installed by Carpet Gallery (five rooms) shortly after moving into our new home in 1987 (over a several month period). Acknowledged, this was a long time ago but please read on.
The carpeting was installed over the new hardwood floors, which were in near perfect condition. We recently decided to remove the carpeting to get a fresh look, and assumed that the hardwood floors would be in good shape. To our dismay, the padding installed by Carpet Gallery, Marlboro Plaza, (supposedly their best padding) left THOUSANDS of tar-like gummy balls on the hardwood floors (see photos). When I say tar-like, I am not just talking about appearance!
It was the black material used in Carpet Gallery's padding that migrated from the padding, turned tar-like, and embedded itself onto the hardwood floors (leaving Swiss cheese like holes in the padding and the tarry substance on the floor - see photos).
In spite of spending dozens of hours trying to remove this tar-like gunk with scrapers, putty knives, and various stain remover/cleaners, the floors are permanently stained . My only recourse now is to have the floors completely sanded and refinished for $4500.
Yes- the carpeting was installed a long time ago, but I think most people would reasonably assume that professionally installed carpeting should not ruin their hardwood floors, regardless of the time. Using Carpet Gallery in Marlboro Plaza was an expensive mistake for me.
The quality of the work was excellent as was the entire experience.
Licensing
State Contractor License Requirements
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