Stanley Home Warranty

, I WANTED IT REMOVED, THEY SAID NO PROBLEM ,THAT ALL THAT WAS COVERED UNDER THE CONTRACT. THERE WAS A 30 DAY WAITING PERIOD BEFORE ANY REPAIRS COULD BE MADE. I PURCHASED THE POLICY ON OCT 28, 2013. I PLACED THE SERVICE CALL ON NOV 28 2013 SINCE I JUST MOVED IN ON NOV 20,2013. A FEW DAYS LATER I RECIEVED A CALL FROM A PERSON STATING THEY WERE TRANFERRING THE REQUEST FOR APPROVAL. DEC 11, I CALLED TO SEE WHAT THE HOLD UP WAS, SINCE NO SERVICE TECH HAD CALLED OR COME OUT TO THE HOUSE TO MAKE THE REPAIRS, THEY RESPONDED BACK SAYING THE ITEMS WE'RE COVERED. I SAID THEN I'LL CANCEL THE POLICY AND WANT A FULL REFUND CREDIT TO MY CREDIT CARD. I CONTACTED THEM SERVAL TIMES TO SEE WHERE MY REFUND WAS, NO RESPONCE BACK AT ALL. I CONTACTED THE BBB FOR ASSISTANCE ON 01/04/2014 AND AM STILL WAITING FROM A RESPONSE ON THE CREDIT REFUND. THIS COMPANY IS GARBAGE, PURCHES FROM THEM AT YOUR OWN RISK!