LG Electronics

Will never purchase another LG again. 2018 purchased a french door fridge and now the compressor is not working. It is like moving mountains to get help. And they will NOT send you the part after you paid for diagnostics. Must go through the only 1 repair company they use in my area which is out, if I am lucky, 3 weeks. Been over 3 weeks already no fridge no freezer and Thanksgiving is next week. Never again.

Dishwasher worked from July to December. Dec 26 it stopped working and I called them. They scheduled a repair fir the soonest date of Jan 7th. Tech showed up, pushed the power button, asked for the owners manual, googled and said he would have to come back. Jan 16th no one showed up. Jan 22 the guy called and said he could not get in the driveway and left. 3 different days taken off work and a month without the dishwasher and LG says I have to wait for tech to sign off to get a replacement. If they don't show up I am waiting forever. NEVER BUY LG

unknown

The experience was outstanding. The product is great. It was easy to install. The shipping was outstanding. It was easy to take out of the package. I replaced an old microwave and it works outstanding. The price was good. 

They refused to fix it because they say we have mice, but we have an exterminator.  We kept the dishwasher in the carton until two weeks ago and now it doesn’t work. I think there must have been mice in the box. They said they wouldn’t fix it and that we would need to buy a totally different dishwasher. I called and the supervisor I talked to wouldn't give me the number of her supervisor because she said that they were based in South Korea and they wouldn't answer the phone.

They were supposed to put a copper line in when they installed our fridge, but instead they used a plastic line that ended up cracking. We have been removing buckets of water since and there is so much mold, it?s like a lake. The fridge won?t drop to zero unless I put it in the middle of the floor. I will never, ever buy another product from them.

He gave us a lot of advice and went above and beyond. He deserves a lot of praise.

This company is awful. We ordered a fridge; it was discontinued without our knowledge. It took three weeks to get the new model. Then there was a part that was damaged in the shipping. I called LG and they ordered the part. It was a wrong part, so I called back to order the right one. I didn't get the part after 3 weeks, so I called again. The order was never placed during the second call. I ordered the part again and was treated poorly on the phone. Again, the wrong part was sent. I called again and they informed me they can't find the right part, so I need to call a service center. ACK!