Emerson Fence Inc

Excellent! Beautiful work - everything was done as stated and in the exact timeframe. Workers were friendly, knowledgeable, and professional. This was our third time using Emerson... they are fantastic!

They were on Angie's List, and was the reason I stopped using your service. You have them "A" rated and they are the most deceitful company I have dealt with in my life. They are dishonest and have screwed more people now that I have gone out and got decent references instead of your references. I have learned more about them and they are absolutely terrible. I was faced with either taking the guy to court or just taking the hit and walking away and having someone else do the work; which is what ended up happening. He put up the fence, and it is completely falling down and collapsing. The guy basically told me to go "eff" myself and hung up the phone on me. I called Angie's List to complain and all they gave me was lip service. It was the first time I tried the service, and it was terrible. It wasn't a satisfactory solution. They put up half of it, and then claimed they were not putting up the other half. The guy that claimed he was the owner of the company, who turned out to be the accountant, insisted on getting paid in full for a job they hadn't finished. It was quoted in two pieces, and one piece has nothing to do with the other. He didn't finish the first piece so I wasn't going to pay them in full. They said they wouldn't come out to finish the work. I asked to speak with the owner, he said he was the owner. I find out later from the sales people that he is a low level clerk that deals with the books. I gave them a second chance to come out and finish the job. Two months later, the think is falling down. I had to bring another company in to basically do the job. I called them four times to talk to the sales guy who proceeded to tell me that he was going to talk to the powers that be and do what he had to do. Finally, the fifth time I called there, the guy that answered the phone said that they were not coming out. I was very disappointed. You don't have a low enough number for them. They were not on time. They didn't do the job right. They tried to charge more for the job than they were hired to do. I paid them in full anyways not to have to deal with them anymore. They never cashed the check. I tried to ask why, and never got a response. I had to get my attorney involved. I talked to 6-7 people that have used them, and they all said that they were dirt-bags. They have a bad attitude. I can't say anything positive other than it was a fine sales pitch, but as soon as they came to do the actual work were friendly, but did a lousy job. It wasn't visible the day they did it, it just started falling down. The stakes were not far enough in the ground and nothing was cemented in. The owner needs a personality. It's as simple as that. I don't care how mad you are and what you know, you say your sorry and learn to resolve it. They weren't the most cost effective, but I was looking for a quality job. I wouldn't recommend them to my enemy.

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Professional
Nice
Guys who bu lit fence were very nice
looks great!

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