Emerson Fence Inc

Excellent! Beautiful work - everything was done as stated and in the exact timeframe. Workers were friendly, knowledgeable, and professional. This was our third time using Emerson... they are fantastic!

They were on Angie's List, and was the reason I stopped using your service. You have them "A" rated and they are the most deceitful company I have dealt with in my life. They are dishonest and have screwed more people now that I have gone out and got decent references instead of your references. I have learned more about them and they are absolutely terrible. I was faced with either taking the guy to court or just taking the hit and walking away and having someone else do the work; which is what ended up happening. He put up the fence, and it is completely falling down and collapsing. The guy basically told me to go "eff" myself and hung up the phone on me. I called Angie's List to complain and all they gave me was lip service. It was the first time I tried the service, and it was terrible. It wasn't a satisfactory solution. They put up half of it, and then claimed they were not putting up the other half. The guy that claimed he was the owner of the company, who turned out to be the accountant, insisted on getting paid in full for a job they hadn't finished. It was quoted in two pieces, and one piece has nothing to do with the other. He didn't finish the first piece so I wasn't going to pay them in full. They said they wouldn't come out to finish the work. I asked to speak with the owner, he said he was the owner. I find out later from the sales people that he is a low level clerk that deals with the books. I gave them a second chance to come out and finish the job. Two months later, the think is falling down. I had to bring another company in to basically do the job. I called them four times to talk to the sales guy who proceeded to tell me that he was going to talk to the powers that be and do what he had to do. Finally, the fifth time I called there, the guy that answered the phone said that they were not coming out. I was very disappointed. You don't have a low enough number for them. They were not on time. They didn't do the job right. They tried to charge more for the job than they were hired to do. I paid them in full anyways not to have to deal with them anymore. They never cashed the check. I tried to ask why, and never got a response. I had to get my attorney involved. I talked to 6-7 people that have used them, and they all said that they were dirt-bags. They have a bad attitude. I can't say anything positive other than it was a fine sales pitch, but as soon as they came to do the actual work were friendly, but did a lousy job. It wasn't visible the day they did it, it just started falling down. The stakes were not far enough in the ground and nothing was cemented in. The owner needs a personality. It's as simple as that. I don't care how mad you are and what you know, you say your sorry and learn to resolve it. They weren't the most cost effective, but I was looking for a quality job. I wouldn't recommend them to my enemy.

unknown

Professional
Nice
Guys who bu lit fence were very nice
looks great!

unknown

They were very efficient and clean. They are very nice people.

I went on Angie's list and they had a good rating. i called them up and they had a good price. They were punctual and they were good. I would use them again if I had to.

I thought the price was a little bit on the high side but they did good work.
Wish they had sanded down some of the rough parts to help avoid splinters
Also reused some of my hardware rather using new.
Overall I would use them again

It took longer than expected to get the work done. A few scheduling glitches which may have been due to the weather. The fence was installed with a few pickets up side down, and the with no concrete to hold the fence in place at the bottom. It is a year later and the fence looks nice still (if you don't get too close) but a little crooked with some of the pine supports pushed up a little and also not straight. They are bending which gives the fence a crooked look.
It looked straight when installed but now it is starting to look a little wobbly and not level across the top. Which may be because there was no concrete foundation for the posts. I was told the fence would rot if we used concrete but I was not sure if I should believe that.
It was also not clear at first that the supports would not be cedar. I am concerned about the wood rotting.

They arrived on time and stayed until the job was complete. My yard is large and has lots of tree roots that made digging difficult. Regardless, they stayed until after dark to complete the work. They clearly explained the work to be done and kept me informed during the process.

We used them twice to install portions of the fence. They were very, very helpful with style options and actually nixed the most expensive fence. We were interested in solar lights being put on the fence and they said we could actually buy them ourselves for a whole lot less money. They were punctual. There might have been one time where they had to cancel a day's work because of extreme heat, but they let us know in advance. We also coordinated with them to do some work for our neighbor.

Took the whole day but job done by sundown. Results were as good or better than hoped for

Provided an accurate estimate and was able to come ahead of scheduled date. Did an excellent job and cleaned up nicely .

It went very well.

They did a great job. I would recommend them. It was only a partial fence because my neighbors had already put in a fence, so it had to look like the rest of the fence and it blended in very nicely.

Emerson Fence was prompt with providing a written estimate / contract and promptly completed the work (about a week after I made the deposit). I had two other estimates for the same work from other fencing companies located in Rockland County, which estimates were for $1,250 vs. the $450 I paid Emerson for the exact same repair job / materials.
Emerson Fence had been highly recommended to me by colleagues and I have already recommended their company to others.

After I called and requested quote, the owner (I believe) came as scheduled and provided a quote quickly. Based on my comparison shopping, the quote was very reasonable. I decided to go with them, and the work was performed well and professionally.

The original scheduled date was pushed back once due to their workload. Their office called and apologized for the schedule change and we rescheduled few days later without any additional issues.

Overall, my experience with this company was excellent, and I would recommend them to any one is looking to repair fences.

Their price was good; we did price around. They did come back to fix something.

Two man crew showed up and did the work in 1 full day, which was impressive since it was over 200' of fence going in.. Work was immaculate. No damage to shrubs,fence level, holes filled in neatly and properly. Everything was cleaned up to perfection when they left. There was one missing cap to the aluminum fence post. They promised to look for one and return later in the week with it. They showed up a few days later as promised with the cap. Both fences look great and have had many comments from neighbors. We would highly recommend Emerson, from the sales team, schedulers, owners and crew everyone wants to make sure you are happy.

They did a good job. They have a minimum charge and I had only 4 sections of fence put up to give myself some privacy from my neighbor next door. They did a very nice job with the fence. I spent about $700 on that work and the minimum charge is $300. It looks very nice and dealt with the sprinkler line and was actually able to move it and did a nice job putting it up. One year later it looks great, so I have no complaints and I think they are a reliable company. They are not the cheapest, but have a good reputation in the area.

I like this company a lot. I have received a couple of recommendations for the company and I am happy I have used them. The work has been great, and they were very professional.

OK. Had to keep calling to get them to comfit to a date for installation. After the initial visit at the store, I changed my mind but they would not be flexible and insisted on staying with the original order.

They did what they said they were going to do. They showed up on time and took the old fence away. They made the estimate easily available.

They were very good and the quality of work was very good. They were good to return phone calls and the price was worth the work. They were polite and very professional.

I am very pleased with the employees of this company from the time of the estimate, to scheduling the work and when the work was started and completed. The workers were professional and did an excellent job moving the fence, resetting posts and the cleanup.