Joe's Pool Service LLC

A little slow, appointment was not kept initially due to illness. (understandable) But we were then moved to a rescheduled date that was after the other scheduled people, we felt all days should have moved back one day not reschedule everyone from the sick day.to the end of the schedule.They did give us a $60 price reduction.

They did not clean the filter and it needed to be cleaned. Their fee was high for not including this service.

The pool is open. They didn't really explain anything. Charged us more for coming out again without letting us know. They didn't install the stairs. I called to let them know and was told they would call me back but never did. And the guy stopped answering my calls. My wife called the office to see what's going on and the person in the office tells us our filter and pump is no good and will cost 600+ to replace. No explanation of what's wrong with it or whether it can be fixed.

Excellent work. The foundation needed major work. The guys worked fast and meticulously. The finished job looks amazing.

It was short on one side, they didn't handle it correctly, they didn't call me back after i called them about it.

Great very satisfied

Great job guys

Excellent. Joes Pool Service guys work fast, smart and thorough.

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I cannot say enough good about this company.  My situation was that I was having a family event that was very important to me, and when we opened our pool the heater was not working.  The event was a week away, and I really thought it was a long shot.  I got a couple of quotes, but no one could get the heater replaced in time ... until I got in touch with Joes Pool Service.  I know that this is an extremely busy time for the pool service industry, and I had not used them in the past, so I thought it was a long shot.  They were not only able to get me a heater, but also helped coordinate with the plumbers to get it all done in time for my family event, and all at the same cost as the providers that had me waiting a month.  I know a pool heater is a luxury, but my family had been through a lot, and I really wanted the pool there and usable.  This company was compassionate and understanding, and were able to help me.  I would absolutely recommend them, based on I my experience with them.  Thank you Joes Pool Service !!

Ok, but a lot of DE spilled out back into pool.  I had to spend 2 hours vacuuming and cleaning.  When had done in the past, never had to do this.

It went just fine.  They were good pool guys.

A year ago we purchased a foreclosed home and our biggest nightmare was an in ground pool. The previous owners took almost all of the parts and hardware, the liner a toner beyond repair -- it was a complete disaster.  That coupled with the fact that my husband was working long hours, we have a then 1.5 year old and I was 7 month pregnant.  We couldn't find a pool company that would take the job for some reason but one thing was evident if we didn't take are of this mosquito breeding ground the City was going to fine us -- if our new neighbors didn't kill us first.
To say that Joe was kind is a complete understatement.  He worked with us to find a liner that was in our non existent budget and he work with use to complete one problem at a time.  Being that I was pregnant,  with a very energetic toddler and it was hot he worked with us to get the pool to a usable condition until we could tackle the next issue.  The staff that came to our home was always so pleasant and helpful in explain the work that they were doing.  They can be said about the ladies who work in the office. By the end of last summer the following issues were resolved: They installed a new pump that my husband purchased online, the reconnected the filter, installed a new liner, taught my husband about the general maintenance for the pool and closed the pool last September. We are eagerly waiting to open the pool in the next few weeks so that both our little boys can enjoy splashing and learning how to swim in the comfort of our home
My husband and I will be eternal grateful to Joe and his team for their patience with all of my calls and questions and they're commitment to provide excellent service!

Went well, showed up as scheduled.

They were prompt, courteous and the service was satisfactory.