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Thompson Roof Cleaning & Powerwashing
Powerwashing, Exterior Surfaces Service, Deck or Porch Repair,
About us
We are an exterior cleaning company dedicated to providing curb appeal to NJ homes and businesses. We've brought chemistry and physics together to develop a low pressure wash that completely eliminates mold, mildew, pollutants and even tough stains like rust. We want to help you fall in love with your home again. Award winning.
Business highlights
Emergency services offered
29 years of experience
Services we offer
Cement Walk Cleaning, Concrete Cleaning, Condo Roof Cleaning & Home Owners Associations, Gutter Cleaning, Power Washing, Roof Cleaning, Siding Cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.873 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 5% | ||
| 0% | ||
| 1% | ||
| 1% |
Showing 51-73 of 73 reviews
Deborah K.
Jul 2013
I called Ed in Oct 2012 and asked him to come over and look at my roof. I had some mold, algae, and lichen ( which was eating into the shingles). We set up an appointment right away and he came out and gave me an estimate and explained what would happen. He also explained that the lichen took a long time to die, dry up and come off, depending on how much rain we would have. Of course we didn't have much rain/snow so it was not progressing as I had hoped. I tried to be patient knowing this and by April called Ed again. He sent a crew to re-treat the roof . Thankfully we had lots of rain after that and sure enough, my roof looks brand new! This time it only took a couple of weeks to really see a difference. Ed was a pleasure to deal with, always returning calls promptly and his crew were all friendly and worked quickly and efficiently. I highly recommend Thompson Roof Cleaning!
Eric F.
Jul 2013
Very well. Showed up on time, and delivered the experience we expected at the price quoted. Very professional and competent.
ANDREW K.
Jul 2013
The crew of 2 people arrived on time. They introduced themselves, walked around the house with me to confirm what they were going to do, and reviewed the process that the business manager had previously explained to me when I originally called. One person then got on the roof and hosed it down with a special cleaning solution, and the other person stayed on ground level to keep spraying the flowers and bushes with plain water in case any over-spray with the chemicals got on them. When they were done, they rinsed off the windows and driveway to make sure that no residual stains were left from the cleaning solution. When they were done, the roof looked very clean. It was a pleasure working with this company, and I would highly recommend their services.
Karen M.
Jul 2013
Ed was extremely professional, courteous and responsive. He called me back within a half an hour of my initial call to his company. He was able to give me an estimate over the phone within seconds. We scheduled the appointment that day! Ed was kind enough to have his crew also clean my deck, which was a nice surprise. He did an excellent job on my house, not only did I notice how clean it was, the house actually smelled clean and fresh from the power wash! Overall, I was really impressed by the service and have already told Ed to put me on his yearly calendar so they will return again next year! i would highly recommend this company! Thank you---Karen in Manalapan :)
John R.
Jul 2013
Job well done. Siding sparkles again. Dark streaks on roof are gone and lichens are slowly falling off.
Christine O.
Jun 2013
Alex and Anthony did everything that Ed said they would do and more. They were polite, respectful, accommodating, conscientious and informative.
Seems to me that exceeding customer expectations is a part of their culture.
This was my first experience after recently joining Angie's list. This makes me wish I had joined sooner. This was the best possible start. Standards have been set quite high.
I highly recommend Thompson. Ed was very helpful over the phone in our initial contact in educating us on the how's and whys of doing this job. I could tell he takes great pride in doing a job well.
Seems to me that exceeding customer expectations is a part of their culture.
This was my first experience after recently joining Angie's list. This makes me wish I had joined sooner. This was the best possible start. Standards have been set quite high.
I highly recommend Thompson. Ed was very helpful over the phone in our initial contact in educating us on the how's and whys of doing this job. I could tell he takes great pride in doing a job well.
Barry S.
May 2013
I called Thompson Roof Cleaning and Pressure Washing based on the excellent reviews in Angie's list and spoke to Ed Thompson, the owner. I explained that my 13 year old roof was very dirty with black streaks and some green mold. The vinyl clad siding on my house was also very dirty, with one side that receives little sunlight, very black with mold. Ed gave me a price of $670 to do both the roof and the siding and we made an appointment for 5/29/13 for 9:00 A.M. To my surprise, the truck arrived around 8:00 A.M. with Alex and Anthony. I was already up so I did not have a problem with their over promptness.
Alex explained in great detail what he and Anthony would be doing , the order they would do it, and approximately how long it would take. They protected all the shrubs around my house with plastic coverings and used plastic bags to catch the bleach solution as it drained off the roof and down the gutters. They did this because the bleach solution for the roof was of a stronger mixture needed for the roof. They then worked on the siding with a milder bleach solution. The roof and siding was then rinsed very thoroughly with water. They even cleaned a small plexiglass canopy over the entrance door to my house, which was very green from mold. That also turned out spotless!
The complete job was finished in about two hours and the roof and siding looked absolutely brand new once again! I would absolutely recommend Thompson Roof Cleaning and Pressure Washing to anyone requiring this type of work to be done on their house. Ed even gives a 5 year warranty in writing against mold reappearing! I would definitely use this company again.
Alex explained in great detail what he and Anthony would be doing , the order they would do it, and approximately how long it would take. They protected all the shrubs around my house with plastic coverings and used plastic bags to catch the bleach solution as it drained off the roof and down the gutters. They did this because the bleach solution for the roof was of a stronger mixture needed for the roof. They then worked on the siding with a milder bleach solution. The roof and siding was then rinsed very thoroughly with water. They even cleaned a small plexiglass canopy over the entrance door to my house, which was very green from mold. That also turned out spotless!
The complete job was finished in about two hours and the roof and siding looked absolutely brand new once again! I would absolutely recommend Thompson Roof Cleaning and Pressure Washing to anyone requiring this type of work to be done on their house. Ed even gives a 5 year warranty in writing against mold reappearing! I would definitely use this company again.
Dennis V.
Apr 2013
Thompson Roof Cleaning & Powerwashing was on time with their services. They were very good.
Chris W.
Mar 2013
Ed Thompson was very helpful and accommodating. They offer great prices and they listened to my needs. The workers were all very nice and courteous and helpful. I have a five year warranty for the work and I think overall it was a great experience.
Maria F.
Mar 2013
How did it go well !!!!! here it goes!!!! First of all the employee Ed sent is far from beng a professional and even know what he is doing.
When he started the work he should have noticed that something was going wrong. He ruined the entire texture of my stucco my house was a beautiful beige color now is tri-color white, orange and beige!!! Although Ed responded quickly to my calls he is doubting and insinuating that the damage was not done by his guy. I have before and after pictures and all my contracts to proof that all the work I mentioned above was all done brand new less then a year ago. Ed should have come and see the job himself prior to just sending one of his workers to come and do the job without even knowing what type of work needed to be done.They ruined my pavers with the chemical they used. They dented and broke pieces off my fence. Now the Deck!!!! The deck was completely ruined paint completely off in many areas and some of the wood highly damaged. Now the Ironic part of the story behind the deck is that the same worker that ruined my house looked at my deck and told me that if I want to get my deck done that their company restores and paints decks. We told him it was just done less then a year ago! he told me and I quote " well they did a very sloppy shabby job" Reallyyyyyyyyyyyyyyyyy It was the very same company that he was working for that did my Shabby sloppy job. So now it will cost $10,000 to do my stucco over, I still don't know what will happen with the Pavers and my Fence. Not to mention the Deck needs to be done over. So far I only have the quote for the Stucco because my contractor came right away to check and advice me not to let anyone paint it because it will ruin it more it has to be redone. This was my Day yesterday and today with a few more long days ahead of me. Now how is it that I trusted to hire someone from Angie's List to do one simple power wash and turned into such a catastrophe. There goes Angie's List for me. i will never trust her
listings again.
What I really would like to know if Angie's List only shares the good reviews with members???? Because why is my review not visable to the public? My review still stands accurate and as a paying member I expect it to be acknowledged, respected and viewed. This company caused me a lot of Stress, not only stress but the damages incurred cost me $13,900 and his Insurance only paid me $8800.00 so basically I loss $5100.00 due to their negligence. Not to mention that my $20,000 pavers in the backyard are still white which in another 4 months if they are still white I will contact his Insurance again!!!!
When he started the work he should have noticed that something was going wrong. He ruined the entire texture of my stucco my house was a beautiful beige color now is tri-color white, orange and beige!!! Although Ed responded quickly to my calls he is doubting and insinuating that the damage was not done by his guy. I have before and after pictures and all my contracts to proof that all the work I mentioned above was all done brand new less then a year ago. Ed should have come and see the job himself prior to just sending one of his workers to come and do the job without even knowing what type of work needed to be done.They ruined my pavers with the chemical they used. They dented and broke pieces off my fence. Now the Deck!!!! The deck was completely ruined paint completely off in many areas and some of the wood highly damaged. Now the Ironic part of the story behind the deck is that the same worker that ruined my house looked at my deck and told me that if I want to get my deck done that their company restores and paints decks. We told him it was just done less then a year ago! he told me and I quote " well they did a very sloppy shabby job" Reallyyyyyyyyyyyyyyyyy It was the very same company that he was working for that did my Shabby sloppy job. So now it will cost $10,000 to do my stucco over, I still don't know what will happen with the Pavers and my Fence. Not to mention the Deck needs to be done over. So far I only have the quote for the Stucco because my contractor came right away to check and advice me not to let anyone paint it because it will ruin it more it has to be redone. This was my Day yesterday and today with a few more long days ahead of me. Now how is it that I trusted to hire someone from Angie's List to do one simple power wash and turned into such a catastrophe. There goes Angie's List for me. i will never trust her
listings again.
What I really would like to know if Angie's List only shares the good reviews with members???? Because why is my review not visable to the public? My review still stands accurate and as a paying member I expect it to be acknowledged, respected and viewed. This company caused me a lot of Stress, not only stress but the damages incurred cost me $13,900 and his Insurance only paid me $8800.00 so basically I loss $5100.00 due to their negligence. Not to mention that my $20,000 pavers in the backyard are still white which in another 4 months if they are still white I will contact his Insurance again!!!!
Response from Thompson Roof Cleaning & Powerwashing
"After we washed this house there was a faint orange film that developed on the stucco. This is an extremely rare scenerio and has happend before. It happens when there is a high lead content in the stucco. It fixes easily by applying oxalic acid. This customer would not allow us to fix it. She demanded brand new stucco. She wouldnt take my phone calls and started sending legal letters. I had no choice but to turn it over to our insurance."
Robert D.
Mar 2013
The roof went from a dingy roof that was an eyesore and would definitely have affected any sale of the home to a clean roof that looked like it was brand new. I couldn't have been happier with the service.
Daniel L.
Jan 2013
I hired Ed's company because I had dark stains on my roof and big patches of moss growing. While they were at my house they also washed the front walk and steps. It was about $400 and change for the roof and about $200 for the steps/walkway.
When I first spoke to Ed, he explained the process that he uses to wash roofs, and told me not to expect "instant gratification" because they use a chemical rinse rather than power washing or scraping the roof. Their technique is kinder and safer for your roof, but he said that it could take as much as 90 days for the moss to die off.
The stains went away immediately. But the moss, although it died almost immediately, turned white and now, instead of big patches of live green moss on my roof, I had big patches of white dead moss on my roof. The rain and the wind and even Hurrican Sandy didnt wash it away.
After waiting about 90 days, I emailed Ed last week (January 2013) because I stil had the dead white moss on the roof. Ed responded promptly,he was pleasant, he sent a couple of guys over to my house the next day; and they got up there and rinsed the remaining dead moss of the roof. It looks great now.
In short, Ed did what he said he was going to do, did it at a fair price, and did it well. That's what I'm looking for in companies I hire. I receommend them and would hire them again.
When I first spoke to Ed, he explained the process that he uses to wash roofs, and told me not to expect "instant gratification" because they use a chemical rinse rather than power washing or scraping the roof. Their technique is kinder and safer for your roof, but he said that it could take as much as 90 days for the moss to die off.
The stains went away immediately. But the moss, although it died almost immediately, turned white and now, instead of big patches of live green moss on my roof, I had big patches of white dead moss on my roof. The rain and the wind and even Hurrican Sandy didnt wash it away.
After waiting about 90 days, I emailed Ed last week (January 2013) because I stil had the dead white moss on the roof. Ed responded promptly,he was pleasant, he sent a couple of guys over to my house the next day; and they got up there and rinsed the remaining dead moss of the roof. It looks great now.
In short, Ed did what he said he was going to do, did it at a fair price, and did it well. That's what I'm looking for in companies I hire. I receommend them and would hire them again.
Response from Thompson Roof Cleaning & Powerwashing
"When your house is clean, you love where you live. This is what we selling. We stand behind our work 100%. Thanks for the positive review Dan. Hope to see you again soon. Ed Thompson"
Gina D.
Nov 2012
They were very nice to deal with. They were very pleasant. They came out on time and did an excellent job. They even powerwashed a little area of my patio for me at no charge.
Donald F.
Nov 2012
Great experience from speaking and scheduling the appointment with Mr. Thompson through service completion.
The crew arrived on schedule, described the process and completed the work in a professional curtious manner.
The crew arrived on schedule, described the process and completed the work in a professional curtious manner.
Chiaki M.
Nov 2012
They are very nice and did a really beautiful job with very reasonable price. My roof and house is still very clean after 7 months.
Patricia B.
Oct 2012
I almost hired another local service provider, but when they asked for 50% up front and did not take credit cards I became leary.
I found Thompson Roof Cleaning and Power Washing from a web search. Thompson had to travel over an hour to get to my location but still took the job.
Their prices are competitive. They did not ask for $ up front and would take credit cards.
The associate that came to perform the cleaning was on time and very efficient. He moved all my plants, umbrellas and decorative items away from the house. Explaining that this was to protect them. The solution would not permenantly kill the plants, but could damage the leaves, etc. I appreciated the education and the fact that he moved everything - told me my help was not necessary. He was happy to do it. (Very Nice)
He did a wonderful job. Had me inspect it after he completed the work. Explained how long the 'cleaning' would last and made recommendations for other 'house' cleaning services. No pressure.
They provided a detailed receipt that included their warrenty/guaranty.
Very professional.
I found Thompson Roof Cleaning and Power Washing from a web search. Thompson had to travel over an hour to get to my location but still took the job.
Their prices are competitive. They did not ask for $ up front and would take credit cards.
The associate that came to perform the cleaning was on time and very efficient. He moved all my plants, umbrellas and decorative items away from the house. Explaining that this was to protect them. The solution would not permenantly kill the plants, but could damage the leaves, etc. I appreciated the education and the fact that he moved everything - told me my help was not necessary. He was happy to do it. (Very Nice)
He did a wonderful job. Had me inspect it after he completed the work. Explained how long the 'cleaning' would last and made recommendations for other 'house' cleaning services. No pressure.
They provided a detailed receipt that included their warrenty/guaranty.
Very professional.
ULLRICH V.
Oct 2012
The job was done very professionally and exactly to our specification.
Deborah G.
Aug 2012
They arrived on time and did an excellent job on the roof cleaning. They covered up any plants and shrubs with plastic to protect them from the chemicals used on the roof. All my plants survived. I also had my house pressure washed and that was also a good job. Although about a week later, I had a repairman to my house to fix some siding and he noticed that my electric box was completely loose on the siding. I believe that when they pressure washed by the electric box on the siding, it took off the caulking and that is why the electric box was loose. I was very lucky the repairman noticed and was able to recaulk or he said it could have been a major problem. Overall it was a good job.
Response from Thompson Roof Cleaning & Powerwashing
"Ms Member, Thank you for the review. We're sorry to hear about your electrical box. I'm concerned that may not be the only electrical box mounted with caulk. Any electrical fixture or receptacle should be mounted with nails or screws. We ONLY soft wash houses and NEVER use high pressure to wash sidings. An electrical inspection may be appropriate by a licensed professional. Please all us if their is anything we an help you with. Enjoy!"
Leslie V.
Aug 2012
I called them the day before they came out and they were very helpful and courteous.
Response from Thompson Roof Cleaning & Powerwashing
"Thank you for the review Member. We understand that N/A applies for the quality of our work since it takes a few weeks for the moss to decompose a wash away with a few rains. If the moss doesn't all wash away within 8 weeks, please call us and we'll gladly return and remove the remaining dead moss manually :)"
Gary P.
Mar 2012
The roof on the front of my house was severely stained -- the shingles were light gray, but they were so stained the roof looked black in many places -- and very blotchy. Garage roof was similar -- and had some moss growing on it. I received a flyer on my driveway one day from Thompson that talked about their roof cleaning service, so I decided to call. They answered my call right away and set up a time to come to the house and take a look. They were right on time for the appointment, and explained how the process would work. They let me know that the roof would probably look 80-85% better the day they cleaned it, then probably 90-95% after the first few rains. I decided to schedule to have it done since the roof looked terrible, but was only 14 years old or so -- so should have a lot more life in it. The price they quoted was around $595.
They came right on time on the day they said they would to actually clean the roof. I was not at home when they did it, and when I got home later in the day, I was totally amazed at how good it looked! It was like I had put on a whole new roof! It looked brand new to me. What a relief! The dirty roof had been a big pet peeve of mine, and now every time I drive down my street and pull into my driveway, seeing that clean roof makes me smile.
They came right on time on the day they said they would to actually clean the roof. I was not at home when they did it, and when I got home later in the day, I was totally amazed at how good it looked! It was like I had put on a whole new roof! It looked brand new to me. What a relief! The dirty roof had been a big pet peeve of mine, and now every time I drive down my street and pull into my driveway, seeing that clean roof makes me smile.
Response from Thompson Roof Cleaning & Powerwashing
"What a great report to read as a business owner. I'm sorry I never met the member in person. His review is certainly generous. It's great to be able to provide a service that makes people feel good about where they live. the member's house now has a great looking roof to go along with that gorgeous front porch (i was envious, lol). Thank you Sir!"
Bruce H.
Nov 2011
Great experiance - easy to contact by e mail and phone. paid them with pay-pal, very convenient. Worked carefully. Roof looks great. They followed-up. Then came back to deal with a rust stain caused by chimney, (that, they noticed before I did). I was very happy. I refered both a family member and realtor to him
Response from Thompson Roof Cleaning & Powerwashing
"Thank you. Though we never actually met face to face, you were still pleasant during the process. Thank you for your patience during the follow up visit."
Kathleen F.
Aug 2011
Very responsive and showed up when they said they would. Our roof had a lot of accumulated debris on the roof because it is in a shaded area. Wanted roof cleaned so that the debris was no longer there. Treatment applied, it did not rain for a week or more. Expected the debris to run off and the roof to be clean after a decent rain. Again you have to give this treatment a few months before you see marked improvement. I would like Ed to ensure they share this with all potential/future clients and even mention it on the website.
Response from Thompson Roof Cleaning & Powerwashing
"Member, it has been less than a month since your roof has been treated. We could have easily pressure washed your roof on the spot and gave you instant gratification, but that would destroy your roof by blowing off the roofing granules and shortening the life of your roof. The treatment can take up to 3 months before it is all removed. The progression can be painfully slow, but it will be as clean as I promised. The end result is that your roof will be clean with ZERO granule loss. This is how NON-Pressure roof cleaning works. It is unfair that Angies list requests your feedback in such a short time. I would hope that when all of the dead moss and lichens finally washes away that you will come back to this page and post your results. As far as the price, I will agree that it is not cheap. The bulk of our overhead comes from workers compensation insurance. There is no classification for roof cleaners so we are classified as roofers and pay roughly 40 cents on the dollar. Our profit margin on a $525.00 job is roughly $350.00 after all expenses. I would say this is a reasonable profit to risk life and limb on your roof."
ALDIS F.
May 2011
Easy to make appointment and came very fast. They did a pretty good job to clean the roof. It looks almost brand new after spraying chlorine like solutions. Overall job took about 15-20mins. However because of the solutions used, it killed my grass on certain spots where the gutter flows. I have to reseed those areas and because of that I can't give you "A". I think you should spray more water to dilute the solutions around the gutter outlet so it could cause less damage. The service came with 5 year warranty which they cover partial labor cost and prorate each year. Price for single family roof cleaning is bit higher compare to others.
Response from Thompson Roof Cleaning & Powerwashing
"Thanks for the report member. Your comments help us to improve our service. Any problems with grass is possible, but not typical. You can contact us with all landscaping issues. We hold ourselves fully accountable to any repairs. Again, thank you for choosing us."
Licensing
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FAQ
Thompson Roof Cleaning & Powerwashing is currently rated 4.8 overall out of 5.
Thompson Roof Cleaning & Powerwashing accepts the following forms of payment: CreditCard
Yes, Thompson Roof Cleaning & Powerwashing offers free project estimates.
No, Thompson Roof Cleaning & Powerwashing does not offer eco-friendly accreditations.
No, Thompson Roof Cleaning & Powerwashing does not offer a senior discount.
Yes, Thompson Roof Cleaning & Powerwashing offers emergency services.
No, Thompson Roof Cleaning & Powerwashing does not offer warranties.