Thompson Roof Cleaning & Powerwashing

did not move ahead.

Excellent!

They did an excellent job

Unresponsive. Unprofessional.

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I almost hired another local service provider, but when they asked for 50% up front and did not take credit cards I became leary. I found Thompson Roof Cleaning and Power Washing from a web search. Thompson had to travel over an hour to get to my location but still took the job. Their prices are competitive. They did not ask for $ up front and would take credit cards. The associate that came to perform the cleaning was on time and very efficient. He moved all my plants, umbrellas and decorative items away from the house. Explaining that this was to protect them. The solution would not permenantly kill the plants, but could damage the leaves, etc. I appreciated the education and the fact that he moved everything - told me my help was not necessary. He was happy to do it. (Very Nice) He did a wonderful job. Had me inspect it after he completed the work. Explained how long the 'cleaning' would last and made recommendations for other 'house' cleaning services. No pressure. They provided a detailed receipt that included their warrenty/guaranty. Very professional.

The job was done very professionally and exactly to our specification.

They arrived on time and did an excellent job on the roof cleaning. They covered up any plants and shrubs with plastic to protect them from the chemicals used on the roof. All my plants survived. I also had my house pressure washed and that was also a good job. Although about a week later, I had a repairman to my house to fix some siding and he noticed that my electric box was completely loose on the siding. I believe that when they pressure washed by the electric box on the siding, it took off the caulking and that is why the electric box was loose. I was very lucky the repairman noticed and was able to recaulk or he said it could have been a major problem. Overall it was a good job.

I called them the day before they came out and they were very helpful and courteous.

The roof on the front of my house was severely stained -- the shingles were light gray, but they were so stained the roof looked black in many places -- and very blotchy. Garage roof was similar -- and had some moss growing on it. I received a flyer on my driveway one day from Thompson that talked about their roof cleaning service, so I decided to call. They answered my call right away and set up a time to come to the house and take a look. They were right on time for the appointment, and explained how the process would work. They let me know that the roof would probably look 80-85% better the day they cleaned it, then probably 90-95% after the first few rains. I decided to schedule to have it done since the roof looked terrible, but was only 14 years old or so -- so should have a lot more life in it. The price they quoted was around $595. They came right on time on the day they said they would to actually clean the roof. I was not at home when they did it, and when I got home later in the day, I was totally amazed at how good it looked! It was like I had put on a whole new roof! It looked brand new to me. What a relief! The dirty roof had been a big pet peeve of mine, and now every time I drive down my street and pull into my driveway, seeing that clean roof makes me smile.

Great experiance - easy to contact by e mail and phone. paid them with pay-pal, very convenient. Worked carefully. Roof looks great. They followed-up. Then came back to deal with a rust stain caused by chimney, (that, they noticed before I did). I was very happy. I refered both a family member and realtor to him

Very responsive and showed up when they said they would. Our roof had a lot of accumulated debris on the roof because it is in a shaded area. Wanted roof cleaned so that the debris was no longer there. Treatment applied, it did not rain for a week or more. Expected the debris to run off and the roof to be clean after a decent rain. Again you have to give this treatment a few months before you see marked improvement. I would like Ed to ensure they share this with all potential/future clients and even mention it on the website.

Easy to make appointment and came very fast. They did a pretty good job to clean the roof. It looks almost brand new after spraying chlorine like solutions. Overall job took about 15-20mins. However because of the solutions used, it killed my grass on certain spots where the gutter flows. I have to reseed those areas and because of that I can't give you "A". I think you should spray more water to dilute the solutions around the gutter outlet so it could cause less damage. The service came with 5 year warranty which they cover partial labor cost and prorate each year. Price for single family roof cleaning is bit higher compare to others.