Stanley Steemer Carpet Cleaner - Edison
About us
Independently owned & operated. Additional DBA - Stanley Steemer International Inc. Additional email - [email protected]. Additional phone - (800) 783-3637.
Business highlights
Services we offer
Carpet & leather cleaning, air duct cleaning, flooring sales and installation, furniture, hardwood floor refinishing, tile & grout cleaning., water damage restoration
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
63% | ||
27% | ||
5% | ||
2% | ||
4% |
On the appointment date, I left work early and got home before that time, only to find a note on my door saying they were there 30 minutes prior to the scheduled window, and had they had left. I called and asked why they had come before the time scheduled and noted on my account. They said in a rude tone, "yeah well, that's not guaranteed".
Either is my future business with you. I am going to now schedule with a local carpet cleaning service who will care about local reviews.
We did not need deodorizing but at least the cleaning would be $250. When he gave us the receipt he written up $340 for deodorizing and $100 for the master bedroom. This was a rip off. We could have paid what we were quoted for the bedroom of $100 and not gotten the deodorizing and paid the original quote. He lied to us. How can he tell us the room is $1,000 than only charge $100 after tricking us into paying for another service we did not want.
The cleaners are on commission and are incentivised to lie their way into additional work. I would never trust this company.
"Thank you for your feedback. We appreciate your feedback, both good and bad. It helps us to ensure that we are always striving to improve the service that we offer to our customers. We have been in contact with Angie's List and together we are working diligently on acquiring additional information regarding this review. We have no record of any work being performed at the address listed. Once we acquire the additional information needed, we will be then be able to work with the customer to address their concerns. Thank you, Steve Lopes President"
I could not be happier. I will have them back for the next cleaning.
Licensing
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