Auto Image

Auto Image has multiple locations. I used the Raritan, NJ location: http://www.autoimage.com/raritannj.html The store manager Marc was great, he was not pushy on the sale, ordered the correct parts for my model, make and year of my car, and all the work came out perfect. This is a brand new car with only 26 miles on it, and I was confident enough in their service to have them work on it including the electrical system. I am a pretty knowledgeable car owner, this being my 6th new car, and 9th car I have owned overall, so I wouldn't just trust anyone with my cars or just believe what they have to say. Marc and the rest of the staff at Auto Image in Raritan were great all around, friendly, knowledgeable, and they did great work, no mess, scratches or any other damage to my car. Also the work was done fast! I checked out the engine compartment after I took the car back up to see the new wiring on the Xenon's and I like it, it's clean and looks professionally done. I'm really having fun with this pick up truck and with the upgrades Auto Image have done, I'm having even more fun. I'm used to all the extra features in my two Acura's, such as factory installed remote start, etc, so I just had to have it on my Nissan, being a self described car and driving enthusiast. The SL package has a decent sound system with navigation, they navigation is great, love the touch screen, but the speaker quality is not as good as the Acura's, so I might have Auto Image upgrade the speakers eventually. I will definitely use them again and highly recommend them.

unknown

I first went into the store to see what my options were and the staff explained the different systems very well. I opted for the top of the line (at the time) Viper and scheduled an appointment. I took my vehicle in and in about 4 hours they were done. One of the technicians then walked me through all the alarm and remote start features, and then he made final settings to my preferences. I was very happy with installation. The wiring looked professional and it worked great. Two days later, it rained and I noticed my windshield wipers did not work. I checked the fuse and it was OK. I called Auto Image and they said to bring the vehicle in and they would look at it right away. After about an hour, they found that an error was made in splicing one of the wires with the factory electronics. They apologized and I never had another issue again. They will not give you the installation manual for the alarm, but I think that is an alarm company policy. They warranty the work anyway and changed some settings for me at a later date with no charge.