We are family owned and operated with 3 employees. All work is performed by employees of P.A.Carsillo & Sons.
We are a full service Masonary and Paving Contractor.
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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50% | ||
50% | ||
0% | ||
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I contacted P.A. Carsillo and Sons immediately because I knew the job would be done properly. Paul arranged to come out early the following Sunday morning 4/6/14 to provide an estimate. He thoroughly explained the repairs needed and how long the job would take. However, when I asked how much, he gave me an estimate (about $2600.00) which was close to three times what the job was worth. When he saw the expression on my face, he asked what other estimates I received; I told him $800.00. To be honest, I don't know of anyone who base their prices on someone else's estimate. He then revised his estimate to $950.00 without explaining the severe drop in price but did say he would do some additional work without charge. Since I was already familiar with his quality workmanship, I decided to hire him and forgive the variation in pricing. This was a small job. He told me the job would take only a couple of days and I would be hearing from him. He called the next day to explain some changes he needed to make on how he intended to repair the steps. I asked for a written contract and when would the job be completed, he said next week. Since my past experience with this contractor in the year 2012 was outstanding (responsive, punctual, fair pricing, written contract, quality work) ; I trusted he would keep his word. I am disappointed; I expected the same professional treatment I received in the past. He's gotten two referrals from me since 2012 and both referrals are very satisfied with his work. Needless to say, its been three weeks and no word from this company. Maybe they are overwhelmed with work, but a simple phone call was all that was needed. I am given this company the benefit of the doubt; we all have bad days and rated them with a and quot;Cand quot; grade. I will hire another contractor.
Company was found in local newspaper ads. After obaining several estimates and still unsatisfied; I called this company as a last resort. My call was immediately returned and an appointment was scheduled for the following Saturday morning. Mr. Carsilloarrived on time and a description of the job needed was explained. Mr. Carsillo was very thorough and professional in explaining what needed to be done. He explained all options and prices and did not hesitate to answer any questions I asked. He even went the extra step to go to his business three times that morning to bring back samples of the materials that would be used. He told me he and his workers would arrive early Monday morning to begin working until the job was completed. I took a chance and hired him on the spot based on our conversation and his level of expertise. He is down to earth and to the point. His company arrived 8:00 a.m. Monday morning, worked all day and returned the next day to complete the job. The job took two days and I am completely satisfied with my choice. He did everything promised and then some. I thought the estimate was fair compared to other estimates previously obtained. My next door neighbor was impressed with the job performed and hired him to work on her property.
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