Ron-Jon Heating & Cooling
About us
We have been servicing homes in New Jersey continuously for over a quarter of a century, from Princeton to Mahwah and from Union to Sparta. We enjoy an impeccable reputation, and it is our commitment to client satisfaction that has contributed to our success. We are a Carrier, Bryant authorized dealer but can service other brands. We quickly respond to any emergencies, many times working long hours in excessive heat and cold to meet the clients' needs and ensure their homes are comfortable. Our qualifications: We are heating and cooling professionals! We maintain a high level of quality among our staff. All of our installers and technicians are trained on a regular, on-going basis. We, and they, are certified by the following industry organizations: Carrier and Bryant factory authorized dealer. What makes a Carrier and Bryant factory authorized dealer stand out is the unparalleled performance the company offers - true excellence in every aspect of operations, product solutions and technical know-how. Look for the Carrier or Bryant factory authorized dealer emblem which indicates your dealer has met our high standards for superior skills... superior service… superior products… superior comfort… and a superior promise (in writing) of 100% satisfaction guaranteed. This is what our Bryant factory authorized dealer and the dealership emblem stand for. North American technician excellence (Nate) is an independent, third-party organization that develops and promotes excellence in the installation and service of heating, ventilation, air conditioning, and refrigeration equipment by recognizing high-quality industry technicians through voluntary testing and certification. Our technicians have passed the rigorous testing necessary to qualify as Nate certified technicians. Puron certified specialists. Carrier corporation service training graduates.
Business highlights
Services we offer
Heating & A/C installation, air duct cleaning & duct work, indoor air quality, preventative maintenance & repair, thermostats
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 5% | ||
| 5% | ||
| 2% | ||
| 5% |
* when i asked for a quote to "fix issue", he went back, and wrote a quote to replace AC compressor and air handler.
* given the large amount of quote, i got second opinion. second vendor said, unit seemed fine. a leak in a tubing somewhere.
* ultimately i paid the second vendor for repair, and AC has been working ever since then.
* if second vendor was honest and correct, then RonJon's wrote to replace AC compressor and air handler would have left the tubing in place, and no have fixed the issue.
"Reviewing our records this service was done a year ago, unsure why you would write this review now! According to our record which was written on your invoice we did find a leak in your system and gave you an option to either replace components or replace system. Unfortunately our service technician could not wait any longer for you to arrive due to his heavy schedule during our extremely busy time."
"[removed members name], McCarthy Services is a premier service company focused on providing exceptional service. Exceptional service is our primary goal. We would like to discuss your specific situation further. One of our Customer Relations team members will be contacting you to address the situation further."
Everything went uneventfully. He was very responsible, neat and did honest job. I would recommend him.
I scheduled a service call in advance to get the system tuned-up. Deborah in the office was professional and pleasant and remembered me well before sending me over for scheduling.
John came out and immediately noticed a couple of things (humidifier was really old and I know it needs replacing) but he knew we had just closed that afternoon and recommended he take care of the tune-up and some minor quick fixes immediately but rather than pushing extra work right away, he suggested we take the time to move in, see if anything else comes up and we can schedule time before the fall for them to fix the other items and anything else we may uncover. It is nice to see someone not trying to just push more things for the sake of increased business but to really think about the long term.
Highly recommend and look forward to having them back again.
"I am sorry to see you were not happy with our service. Customer Satisfaction is always our goal, please contact our office and let us know what you were not happy with. Thank You."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.