Spa Total Upgrade, LLC logo
Approved Pro
Approved Pro

Spa Total Upgrade, LLC

Hot Tub or Spa Repair or Service,

About us

Our specialty: Hot Tubs, Spas, Whirlpool Baths, Pedicure Chairs, Walk in Tubs, Hydrotherapy Beds... We provide 100% FREE ESTIMATES over the phone based on submitted pictures and verbal descriptions. ALL PROJECTS are done by the OWNER - Sergey Bautin. We work on over 55 different BRANDS and MODELS, including Canada and China made. MOST of ALL JOBS completed in ONE VISIT. We carry over 1500 different items to avoid second trip! Here at Spa Total Upgrade, LLC we are always prompt, courteous and professional. We have the experience and expertise to get your project done right.

Business highlights

Emergency services offered
12 years of experience

Services we offer

Hot Tub/Spa - repair,service,maintenance, inspections., Hydrotherapy Beds - repair,service., Pedicure Chairs - repair,service., Walk in Tubs - repair,service., Whirlpool Baths - repair,service.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Reviews
4.9264 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
4%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 264 reviews
Christopher L.
Aug 2025
5.0
Hot Tub or Spa Repair or Service
professional. expedient. top notch work. TOP. NOTCH. repairs costs did not break the bank. Sergei is that guy! He is the guy to go to for spa/hot tub repairs

Milos L.
May 2024
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
Always a quick service and very fair prices

Rob J.
Nov 2021
4.5
Hot Tub or Spa Repair or Service
$500
So rare today to get someone who knows what they're doing, is honest, personable and is willing to share his knowledge with his customers. Couldn't recommend Sergey more. He is the best I have ever experienced in any genre of customer service/repair.

Allen C.
Sep 2020
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
$271
Compared to numerous hot tub repairs I had experienced/endured with other company all these years, Mr. Sergie's service (from the beginning to the end) is excellent - on time, responsible, professional, knowledgeable and friendly. Mr. Segie's work is neat and efficient. He gets the job done without any confusion or uncertainty. He will be my go to guy for any hot tub issues from now on. Also, I highly recommend him/spa total upgrade, LLC for everyone who needs hot tub services. Overall, GOOD JOB/ EXCELLENT SERVICE!!!

Paul C.
Jul 2020
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
Sergey is on time, friendly, experienced. More importantly, he got the job done within the time, and at exactly the price he quoted.

Andrew F.
Jun 2020
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
At the end of the day you want to work with people you feel comfortable and confident with. Sergey fit that bill for me. He knew what he was doing and explained everything.

Gary B.
Jun 2020
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
Sergey was very friendly and knowledgeable. Very professional and seemed to care.

Mike M.
Apr 2020
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
Very prompt honest service I ll use him again if I need him

Scott A.
Feb 2020
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
Punctual and professional. Very thorough.

Jeff H.
Aug 2019
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
Very knowledgeable and honest.

John K.
Jul 2019
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
$367
Serge was very prompt and was very knowledgeable with the spa and needed repairs. I would highly recommend him for any spa or pool repairs.

Bob W.
May 2019
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
This company is the single best we have used!!!

Susan C.
May 2019
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
$282
Serge came right on schedule. He was polite and got right to work. He was honest and even showed me how to check the quality of the water in the hot tub. Would highly recommend this company. â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸ Service

John D.
May 2019
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro

John D.
May 2019
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
Highly recommend,so honest and so much knowledge,he was a great help to us,so happy we found him

Ann H.
May 2019
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
Sergy arrived promptly. He is very polite and knowledgeable. I value his honesty in his inspection of my hot tub. I highly reccomend him.

Robert W.
May 2019
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
$320
I couldn't be more pleased with my experience from start to finish! Sergey sent a text to alert me that he was sitting in traffic despite the fact that he arrived at 9:30 for an appointment scheduled for between 9 and 9:30. He put on booties prior to entering my home and was meticulously clean, neat and organized throughout the entire repair. Boy, did he know his stuff and he was prepared with all parts necessary for the repair. He clearly explained everything he was doing and did it with skill and proficiency. The repair was completed to my total satisfaction in about 1 hour. 5 stars for Sergey!

Mei Z.
Mar 2019
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
5

Richard R.
Mar 2019
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
They were very professional , courteous, and knowledgeable.. they did exactly as promised and careful and skillfully explained everything they did. They made excellent suggestions to properly maintain my hour in the future.

Anagha S.
Oct 2018
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
Can not say enough good things about the service. I was given very honest, helpful advice. He is clearly motivated to give his customers thorough information/service. Extremely professional and trustworthy.

Alice G.
Oct 2018
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
The worker was very friendly and helpful! I have had a hot tub for 12 years and did not know a lot about cleaning the water.

Joe M.
Sep 2018
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro

Joe R.
Jul 2018
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
This service is the BEST out there Sergy knows his work very good and goes the extra yard to make sure your happy with the work. I highly recommend

Kathy F.
Jul 2018
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
Very professional . Explained everything and price was very good. Would highly recommend

Ron G.
Jul 2018
5.0
Hot Tub or Spa Repair or Service
Yes, I recommend this pro
He was knowledgeable very professional and informative. Very good experience
...
Showing 1-25 of 264

Licensing

Licensed*

Trade License Number

13VH07731600

Trade License Locale

NJ

Trade License Expiration

03/31/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Spa Total Upgrade, LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 8:00 PM Tuesday: 8:00 AM - 8:00 PM Wednesday: 8:00 AM - 8:00 PM Thursday: 8:00 AM - 8:00 PM Friday: 8:00 AM - 8:00 PM Saturday: 9:00 AM - 4:00 PM Sunday: Closed

Yes, Spa Total Upgrade, LLC offers free project estimates.

No, Spa Total Upgrade, LLC does not offer eco-friendly accreditations.

No, Spa Total Upgrade, LLC does not offer a senior discount.

Yes, Spa Total Upgrade, LLC offers emergency services.

Yes, Spa Total Upgrade, LLC offers warranties.