WHN Roofing & Siding

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I am new to Angies list and spent last night 'testing' by looking at reviews of people I have used.  Not sure I am in agreement with many of them.  I bought a new contemporary house in 1979 and was plagued by roof leaks for 13 years because of all the roof angles.  Many roofers tried and failed.  Walter redid the entire roof in 1992.  For over 20 years now, my house has been leak free.  My other neighbors used other roofing companies.  They have all reroofed several times and are still having leaks.  I know this is supposed to be a review of a new service.  But, I think a review of a 20 year old sucess story is far more relevent and useful.

I contacted Walter two days later and gave him the go ahead.  He said he thought he would be able to do the work Friday of that week depending on how another job went.  He did not show up  that Friday or call me to reschedule.  I tried to reach him the following week but he never returned my call.  I left another message a few days later and even asked him to let me know whether he was still interested in the job or not, so if need be I could look elsewhere.  I never heard from him again and at this point don't expect to. 
I am giving WHN a poor rating based entirely on Walter's unreliability and lack of responsiveness.  It is unfortunate because I felt he would do a good job and wanted to use him but he was not dependable. 

Walter was very quick to respond to my calls, provided a date as soon as I gave him the go ahead and completed on time. His pricing was fair and the quality of his work was very good.

We couldn't be happier with WHN. They were very respectful, showed up when they said they would, finished in less than a week, and left our yard spotless. Walter (the owner) supervised the job himself and is a very likable and honest businessman.

I was very pleased with the work. Walter had replaced the roof on my next door neighbor's house 2 years ago. He was so professional, prompt and mindful of not letting any old nails fall on my property. He did such a good job on their roof that when I noticed my roof problems I went straight to my neighbor for his name and number. I had called 3 other companies for estimates as well: 1 company couldn't do the work for 6 weeks so they didn't even give an estimate. 1 company was professional but their estimate was higher and $50.00 of the estimate was for a permit that I really don't think they needed for a small repair on the back of the roof. The other company tried to tell me I needed a whole new roof- even though this roof is only 10 years old!!