United Waterproofing Corp

Excellent service; very professional. Since the waterproofing was done, have not had any problems with water in our basement.

Excellent job by the crew. Would highly recommend them.

These guys are great! Steve came out to provide a quote which was very fair. He described the process and what I can expect afterwards - a dry basement. The crew came out as scheduled and worked cleanly, diligently, and exactly how Steve described: A trench was dug around the inside perimeter of the basement, filled with rock and a pipe w/holes in it to allow water to be captured, and holes drilled into the cinder block to allow water to exit. 2 sump pumps were installed (1 w/battery back up), and they filled in my existing sump pit (it was not properly placed). The exit/drain pipes were run in the trench and up the wall and exit the house. Everything was cemented over. During the work, Giovanni did an excellent job keeping me apprised of the progress. After the work was done, Giovanni went over the work done with me. This set up is way better than what I had. The 2 pumps are very quiet ... a soft hum when activated. I am very excited to have a dry basement - no humidifier (Giovanni explained one is not needed ... and best not to have being it most likely will pull moisture into the basement). No more mold! I highly recommend having any damp basement issues resolved by United Waterproofing!

A team of 5 arrived early in the morning and was able to complete the entire job in one day. They were professional, pleasant and did an outstanding job. I was very pleased with the experience and would not hesitate to recommend this company to anyone. They will be the one I call if I need further work.

Very good, informative, and professional.

Perfect job and quick to respond twice later.

When Steve first came to my house I felt very comfortable with what he was telling me. I showed him an area in my basement that had a crack in the floor. I pointed out that the water was a little murky and had a sewage like smell to it. Steve stated that he has been in this business for a long time and that water and smell was 100% ground water. I told him I had a concern that it might be one of my cast iron pipes under the concrete floor. Steve again reassured me that it was ground water. Steve also stated to me that all of the signs that he was seeing in my basement was showing that my concrete block foundation was filled with water and when they drill the weep holes water was going to “ POUR “ out. Fast forward to the date of the work. As soon as Giovanni walked into my basement he smelled what Steve said was “ground water”. Once he saw the murky water he stated you have a sewer issue. Once I told him what Steve said. Giovanni said maybe Steve didn’t smell it cause he is an older gentleman and he that his sense of smell wasn’t as good as it used to be. When he called Steve about the issue. Giovanni said Steve told him he never smelled anything out of the ordinary. After speaking with Giovanni he stated that I did have a ground water issue ( a 15-20 ft section of the basement wall had some slight mold ). We agreed to do the job and if their was a sewer pipe issue that he would not be liable for that. After about 2hrs of breaking up the floor he uncovered a 2 inch cast iron pipe was leaking. He called me down to look at the pipe. After seeing water pour out of this pipe. I asked Giovanni that after seeing this broken pipe, the location of the pipe and where my water and smell issues were. That in his professional opinion does he ever think I have a ground water issue. He looked at the pipe looked at the floor and could not even look me in the face. I knew at the point what the answer was. At this point my whole basement was torn up. It was too late to have them stop working. And then when they were at the point to start drilling the weep holes in the concrete block I was downstairs hoping to see the water “ pour “ out like Steve said was going to happen. Well 100+ holes later and 2 holes had minimal water trickle out. Now I knew I should have just told them to leave and not even started the work. $5,400 later and I have not had one ounce of water in my sump pump. I feel like I was taken advantage of. Yes I did have to chance to tell them to leave first thing in the morning when Giovanni told me about what might be under the floor. But once again he reassured me that I did have a ground water issue . One good thing that I can say is that he did jack hammer the floor up around the pipes so I can fix them. I do not recommend this company. If you have the slightest concern that you might have another issue besides ground water. Contact someone else before even thinking about hiring United waterproofing. One more positive is they did a decent job with the actual French drain and sump pump. I just wish I actually needed it.

The technician came within one hour of our phone call. He replaced one of the sump pumps and had a very innovative way to solve our problem, quoted a fair price and advised us that the work would be scheduled as soon as possible.

Had a good experience with United Waterproofing from initial contact to job completion. It started with Steve (sales) reviewing the job and outlining the solution needed to remediate my basement water issues. We scheduled the job for the following month. On the day of the job, Giovanni and his crew showed up on time and completed the work as expected. They installed the pressure relief system around the perimeter of my basement/garage feeding into two sump pumps. Since then we have had some rainy days and we have been dry! Also note that whenever I called Giovanni or Steve with questions, they always got back to me quickly. If you’re having basement water issues I would recommend United Waterproofing without hesitation.

We had been happy with the service before and decided to call United again. They were very prompt in coming to give us an estimate and set a date for the work to be done. The man who came to assess was friendly and explained everything and came up with a solution to our problems with water in the basement that sounded great. When the date came and the workers started to drill, cement started to fall from the ceiling in the basement. They immediately stopped work. It turned out the there was a portion of the basement ceiling that was not stable. They cleaned everything up, and the owner, Giovanni, got involved right away. He came personally to look at the house, and proposed a slightly different solution which was a little more complicated as the situation was a little different than had been originally assessed. We were very happy with the result and the new work was super promptly done, Giovanni came to oversee it all himself, and it seems great so far (we are waiting for a very heavy rainfall to truly see how it goes, but it looks perfect. It just hasn't been fully tested yet :)) What struck me most of all was the sincere care from Giovanni and the fact that he stood by the original estimate, when the work that was actually done was more complicated and likely cost more for them to complete.