Phase II Development, LLC

Their price is excellent - one thing I like is they always send me the pictures of technician so I know who to expect arriving no surprises.

None

Did an ok job, but spilled oil all over my floor - the room smelled like heating oil - had to air it out for like 3 days. Also when pouring excess oil back to my tank, spilled it all over the tank and did not even clean it up. Kind of disappointing? Update: 2 months later one of the hoses that the technician had to disconnect to perform the tune-up of my oil furnace started to leak. I called the company to have them come in and fix it. They told me that it will cost me $175 service call fee plus the cost of parts and labor. The leak was not there before Phase II technician touched the unit. It is obviously the result of them working on the unit and should be covered and free of charge. This is definitely NOT the way they should conduct the business. DEFINITELY DO NOT RECOMMEND THIS COMPANY!!! TERRIBLE SERVICE AND HORRIBLE QUALITY OF WORKMANSHIP!

Wonderful experience with a very skilled technician to replace a 4 zone thermostat that is no longer available. Our problem was resolved in a timely manner and we were kept informed every step of the way.

Robert is fantastic! You can see that he takes great pride in his work! He is a truly a pleasure to deal with. He did a great job of removing an old oil burning furnace and installing a new gas furnace. Thorough, neat, professional - and friendly, too! I highly recommend Phase II Development!

Robert G. is a true Professional. We had a furnace down situation due to failed control board. Robert came on time and performed a diligent diagnostic and explained me the problem. His price for repair was very reasonable and issue been fixed in a couple of hours. Job was done in very a professional matter. I will definitely recommend Robert to my friends and neighbors. Well done Robert!!

Friendly, prompt, reasonable priced and service.

For the work that was done, the owner charged me too much. I will get an estimate next time, before the job is done!

ALL VERY GOOD

Robert did a phenomenal job. He showed up on time and came well prepared to handle the repair to my burner. He took the time to explain what he was doing and how to prevent any issues from reoccurring before my next maintenance is due. Would definitely use Phase II Development in the future.

Overall, they work was good. They charged me a lot more than the estimate. I did not receive an invoice breaking down the charges. I need a copy.

Although I was desperate and would have probably paid anyway, I was only told the price of the part I needed replaced. Later, I was shocked to learn the total due! It would have been nice to know prior to the end of the work. The technician also realized he had the wrong part and had to leave and return to finish the work. I was told it was a 2 hour job that ended up taking 4 hours. I wonder if the extra time was somehow incorporated into the price through no fault of my own...I definetely got overcharged.

Robert is knowledgeable, polite and courteous. He know is stuff. He checks everything to make sure it’s working. Would use him again

Robert show up on time and solved my problem. The cost was more then expected by well worth it.

Highly recommend Robert / Phase II, truly a very pleasant gentleman to talk to and cleaning was done properly in and outside of the unit. No surprises in price mark ups when done. Definitely will be using Phase II again.

Very expensive

Owner came and did the work himself. Very professional and got the job done. Would definitely use Phase II again.

The gentlemen arrived on time--called prior to comimg to make sure i was home. did the job i requested, was pleasant, cleaned up after himself . the price he quoted me on the phone didnt change-no surprises.

Job was done correctly and professionally, will be hiring for yearly services.

VERY PROFESSIONAL, PROMPT, POLITE AND PRECISE

My tenant reported an issue with the HVAC on a Sunday. I called Robert @ Phase II at noon on a Sunday and he had someone over to resolve the issue within a couple of hours. Great customer service. I will definitely use Phase II in the future. Thank you!

Excellent service! Fast response and job done next morning! Highly recommended! Definitely will use Robert's help in a feature!

Prompt, courteous and efficient at a fair price