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PuroClean Restoration Services

Water Removal Recovery Service, Fire or Smoke Damage Recovery Service, Recovery Service Service,

About us

PuroClean, a leader in property emergency services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold and other conditions resulting in property damage. Each of our independently owned franchises pledge to do whatever it takes to respond, restore and rescue properties in all of the communities we serve.

Business highlights

Emergency services offered
18 years of experience

Services we offer

Biohazard Cleanup, Fire Damage Restoration, Mold Remediation, Water Damage Mitigation

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.714 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
0%
1
7%
Showing 1-14 of 14 reviews
A L.
Sep 2023
1.0
The tech they sent was very aggressive and made me feel unsafe in my own home. They made an error and sent him out unnecessarily, and when he arrived and I explained the situation to him, he yelled at me, got in my face, and acted in a threatening manner. It was extremely uncomfortable, especially considering it was an error on their end. Avoid if you value your comfort and safety.

Dalida N.
Mar 2016
5.0
Yes, I recommend this pro
unknown

Rachel S.
Nov 2015
5.0
Yes, I recommend this pro
$6,000
We had a few feet of water in our basement.  PuroClean responded quickly to the emergency. They were very professional. They cut down the necessary sheetrock and dried out the basement using their special equipment. Once the basement was dry, they came back and treated the mold.
We found the PuroClean team to be kind, courteous and knowledgeable. They were reasonably priced and did a great job. We would recommend them to our friends and family.

Kristin D.
Nov 2015
5.0
Yes, I recommend this pro
unknown

Atif M.
May 2014
5.0
Yes, I recommend this pro
It went well and they were really professional, clean, and punctual.

William C.
Nov 2013
5.0
Yes, I recommend this pro
$75
The entire process was smooth and I would use PuroClean for all my future mold / water remediation needs.
Called on Thursday, left a message and received a prompt call back.  Appointment was made for 9AM on Saturday and PuroClean tech was right on time.
Went through the suspected trouble areas and it was determined that no further testing was needed.  I really appreciated the honesty and integrity to turn down additional testing although I was willing to do more if necessary.  
All in all a great experience and would highly recommend.

Norman S.
Nov 2013
5.0
Yes, I recommend this pro
$5,000
I was very happy with them.  They were there within an hour and a half after I called them, and had everything under control by that night, and finished over the next couple days.  In July, when the came and worked on the basement, from the flooding, they were there within 2 hours of calling.  They do great work.  They are extremely professional and punctual.

Sheila D.
Nov 2013
5.0
Yes, I recommend this pro
I had them come to prevent water damage from a pipe bursting.  I also used them before for mold testing and remediation since I am selling my home.

Ankur K.
Nov 2013
5.0
Yes, I recommend this pro
They are very clean, accommodating, and did a great job.

Kelly G.
Oct 2013
5.0
$2,300
Dave is very logical and thoughtful in his approach to problem solving, his costs are reasonable and his concern is resolving problems.

M Z.
Aug 2013
5.0
Yes, I recommend this pro
$1,700
Both Chris and his wife were very helpful and kind .  They were punctual.  Chris, the owner, picked up and returned the keys rather than having to meet him.     The staff worked with the building superintendent to make it flow smoothly.   Chris made a terrible situation easier.

Jody D.
Jul 2013
5.0
Yes, I recommend this pro
$3,500
I could not have been more pleased or satisfied. They went above and beyond, were prompt, courteous, sensitive and respectful to me and my family during a stressful time of our home being flooded. They worked with me to keep costs down by advising me of my options throughout the process. When they left at the end, the basement was 100% mold free, clean, everything was put back and reconnected and the basement was totally dry. I was extremely pleased. The owner called me with a follow-up 2 days later to see if we were ok and if there was anything else we needed.

Louri B.
Jun 2013
5.0
Yes, I recommend this pro
$2,500
they were wonderful.  they were very professional, and did great work.  They are very reliable.  they did an excellent job.   I highly recommend them.

Ines C.
Jun 2013
5.0
Yes, I recommend this pro
$650
We were making some changes to the basement and wanted to make sure this was addressed.  We were on a tight deadline and they came to do the work right away. They used professional equipment and created a high level of confidence that they knew what they were doing.  There is always a high level of satisfaction with  their work.  The owners oversee nearly all aspects of  the work and their employees are competent professionals.  I wouldn't use anyone else!

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

PuroClean Restoration Services is currently rated 4.7 overall out of 5.

PuroClean Restoration Services accepts the following forms of payment: CreditCard

No, PuroClean Restoration Services does not offer free project estimates.

No, PuroClean Restoration Services does not offer eco-friendly accreditations.

No, PuroClean Restoration Services does not offer a senior discount.

Yes, PuroClean Restoration Services offers emergency services.

No, PuroClean Restoration Services does not offer warranties.