Jersey Mortgage

Mortgage Companies

About us

Alex Rivera joined Jersey Mortgage Company in 1993 and is a Vice President of the firm. A Producing Manager, his extensive experience brings him a thorough knowledge of all mortgage loan programs. Personally closing over 2,200 loans, Mr. Rivera helps many to achieve the dream of home ownership.

Business highlights

32 years of trusted experience

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.7
value
3.7
professionalism
3.7
responsiveness
3.3
punctuality
3.7
Showing 1-3 of 3 reviews

Cheryl N.
10/2013
1.0
mortgage broker
  + -1 more
I would never use or recommend this firm to purchase a dog house. I purchased a small 2 bedroom, 2 bath condo and my closing costs were $ 11700.00 which was unheard of. I was originally told the would be around $ 6000 then I got a letter showing they forgot to addd in the escrow for association fees and that brought the costs up to $8300. With in the 3 days up to closing the costs kept changing until 3 hours before closing and I ws told the final amount would be $ 11,700, this is more than I paid for the $500000.00 house I had just sold. I ws appauled if not devestated by the amount. I could not get a straight answer from them as to why the charges kept changing and why they were so much. Getting them to return a phone call was impossible and when I did finally get a call they couldn't keep track of all the lies they had told me.. I certainly wasn't prepared to pay the closing costs that were finally presented to me. The truck was loaded with my furniture and parked in front of the condo and I had no where to go or I would have never gone through with the closing. Moving is difficult enough but dealing wiith a company that certainly doesn't have your best intereest at heart made this ordeal a nightmare. If you are working with this firm or are considering doing so think twice.
Description of Work: Provided mortgage and closing on the condo I was purchasing.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$11,700

M M.
06/2013
5.0
mortgage broker
  + -1 more
Jersey Mortgage helped me when my bank, Chase, could not. As a veteran I was entitled to a lower interest rate and Chase would not offer it to me. In fact, they wanted me to sign papers to extend an interest rate I did not want. Fortunately, I spoke to people at work who said you don't have to go with your own bank. I found Jersey Mortgage by accident. They were great. Accepted all the paperwork I did for Chase, and I closed in 2 weeks. I did have to do an online home buying class that was surprisingly informative. Usually they seem boring, but this was interactive and done very well. I would HIGHLY recommend them. They're located off Rt1 close to Princeton and well worth the drive.
Description of Work: Jersey Mortgage helped me buy my first home and close my mortgage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$900

M M.
12/2012
5.0
mortgage broker
  + -1 more
As a VETERAN and first time home buyer, you think your bank has your back. Banks are businesses. While purchasing a home can be daunting, CHASE's mortgage lender was polite, kind and informative. In the end, they wanted me to pay to extend a rate I did not want. Everyone at work knew I was purchasing a home. When I explained what was going on they explained I was not obligated to the bank. JERSEY MORTGAGE was the best thing I could have done for myself. I hope it will be for you too.
Description of Work: As a first time home buyer I used my bank to approach this experience (CHASE). I learned a great deal. I signed for a low interest rate and CHASE promised I could obtain a lower VA rate if it changed. Days before we closed, the rate changed (a half point). This would lower my payment $300/month. When I asked CHASE to modify the rate, they wanted me to pay a $3500 extension fee for the higher rate. Fortunately, everyone at work convinced me to find another bank/broker. I found Jersey Mortgage. Alex Rivera answered my call. He listened to the situation as I explained we were days from closing and could he get me the present VA rate? He said yes (I got it in writing). I was traveling overseas the next 2 wks, but had all the documentation. I spent 6 hours filling out the new application and sending documentation to Alex. We closed in 26 days. While I would not recommend my realtor, Alex was amazing. The only thing I had to do was complete a home buyers class (online) in addition to the papers I submitted to him. His entire office assisted me. From working with my current lawyer to communicating with me overseas. Alex realised I was in a predicament. He truly stepped up to the plate and gave me the best service possible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$975

    Contact information

    20 Commerce Dr Ste 340, Cranford, NJ 07016

    www.jerseymortgage.com/agent-Alex-Rivera.aspx

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mortgage Companies

    FAQ

    Jersey Mortgage is currently rated 3.7 overall out of 5.

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    No, Jersey Mortgage does not offer free project estimates.
    No, Jersey Mortgage does not offer eco-friendly accreditations.
    No, Jersey Mortgage does not offer a senior discount.
    No, Jersey Mortgage does not offer emergency services.
    No, Jersey Mortgage does not offer warranties.

    Contact information

    20 Commerce Dr Ste 340, Cranford, NJ 07016

    www.jerseymortgage.com/agent-Alex-Rivera.aspx

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM