heating & air conditioning/hvac, plumbing, drain cleaning
+ 1 more
Performed all work in a Most Professional Manner! Imad & Al are the BEST!
Description of Work: Install boiler, toilet & drain cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kate E.
01/2021
1.0
plumbing
+ -1 more
Shady, shady, shady. Only hire these people if you love to be hit with surprise charges and then blamed for incurring those charges because you called them "through Google" (whatever that arbitrary nonsense means!). The person from EZ Flow came to assess a leak we had and told us we could repair it ourselves. That's fine. For this bit of advice, he then charged us $95 for a "service fee" (plus tax, so over $100), and literally said — no joke — that it's because we had called them "through Google" which apparently incurred this punishment? (HOW is anyone supposed to know this completely made-up "rule"??) It's not unheard of to charge a service fee, but a) not telling us ahead of time (so we had to pay with a credit card, which means tax is added, but if we'd used cash, it would've been $95 even — how could we have known to get cash if we didn't know in advance that we'd be charged this fee?), and then b) saying we wouldn't have been charged anything if we'd called them the right way (??) is complete and total BS. Also, by the way, we DIDN'T actually call them "through Google." My husband clicked on the phone number that's listed on the company's website, and reached them that way. Why are we being punished with a $100+ fine for doing that? It makes absolutely no sense. It's disrespectful and unfair at best, totally shady and unethical at worst. And during a pandemic when so many people are struggling, to take advantage of people like this? It's truly so shameful.
Description of Work: Bathtub leaking into the room below
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
$95
Rachael L.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: I usedEZ Flow Plumbing & Heating LLC to fix our AC.
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Service Categories
Plumbing,
Heating and Air Conditioning,
Drain Cleaning
FAQ
EZ Flow Plumbing & Heating LLC is currently rated 3.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
EZ Flow Plumbing & Heating LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, EZ Flow Plumbing & Heating LLC does not offer free project estimates.
No, EZ Flow Plumbing & Heating LLC does not offer eco-friendly accreditations.
No, EZ Flow Plumbing & Heating LLC does not offer a senior discount.
Yes, EZ Flow Plumbing & Heating LLC offers emergency services.
Yes, EZ Flow Plumbing & Heating LLC offers warranties.
EZ Flow Plumbing & Heating LLC offers the following services: Residential & Commercial Plumbing, Heating, Air Conditioning Services, Oil Furnace Repairs & Installations.