SEASONAL WORLD

We are not thrilled with Seasonal World.  The price was an issue and they were overpriced when it was repair work. They would do stuff when they were closing and opening the pool and we wouldn't know. They didn’t tell us to change the fans in the filter. We didn’t even know they took the clorinator off. Responsive was a pain. They were never available for any, it was like days and days. It’s close to our house, If I had to in an emergency I would use them again but probably not.

Everything went very well. They were very professional and helped me solve my problem without overcharging me. I appreciate the fact that they did the right thing for me. When you call a guy and he helps you over the phone without coming out to collect the fee first, I appreciate that.

Being a pool owner for 8 years and having to go through the opening process was always a nightmare for me. Our cover was NOT good as we live in a heavily wooded area. When the pool was first opened, it was a disaster from all the tree and spring debris. It took us A MONTH to get it completely clear and weeks before it was even swimmable. I spent so much money on chemicals trying get rid of all the algae the trees left. This was the first year opened my pool, and the water was not green, It was just a little cloudy but was swimmable within less than 24 hours. I got a pool cover from Seasonal World at the end of last season to help this issue. And thankfully it did.  I love this new safety cover. Made my pool opening such a much easier process. Thank you Seasonal World for a great recommendation and great install.

During the initial sale of the pool "dream", I was told the project manager would be on site every day during the installation. That was the first lie. The project manager was only seen twice during the month and a half that it took to install the pool. The construction manager appeared to have an attitude every time I contacted the office. I even received a smart comment that the company's installers do not work 9-5. On that particular instance, the installer never showed up. This occurred 3 times during the installation of my pool, installers did not show up and no one called to inform me. When I was expected to have something done at a particular time, it had to be done on time. Seasonal World does what they want when they want. The Seasonal World installers treated my yard like a construction site. Installers left trash in my yard to blow around, cigarette butts were thrown where ever, large chunks of their concrete and bricks were left for me to dispose of. I would not hire Seasonal World to do any work on my pool nor would I recommend them to anyone.

I called Seasonal world and asked to have someone come out and look at the wrinkles and tell me what could be done and the lady told me that there was a charge of $130.00 to make an appointment to have someone to look at the pool and that the side corner that had pulled away was not covered and would be an extra charge. I explained that I would just like a supervisor to look at the pool and tell me what could be done she again said if I wanted someone to look at the pool I had to give her my credit card number and pay $130.00.  When I insisted I wanted to speak to her supervisor she hung up
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fPerfect! Incredible! Flawless! Cannot be happier or have wished for any better service.