The Concrete Makeover

Fantastic. Jimmy helped me pick a color after giving sample stains in a few closets of the basement. Very professional, great quality. We chose an aqua color that came out lovely.

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We have a very old house and a small refinished basement, and so having work done can be a challenge. We are very happy with how our project with Concrete Makeover went. They were fastidious in terms of quality. During the last phase of the project--the epoxy coat--the epoxy didn't stick in some places along the base boards. They applied another coat and fixed the issue without hassle or extra charge. They also came in over the weekend so that it would be finished in time for visitors. We were incredibly appreciative of their response.
Because this was our first experience with a concrete floor and with this company, we had questions along the way. The owner and his son were always responsive to texts and answered all of our questions to our comfort level.
The floor looks terrific. We would work with them again or recommend them to others.

We wanted the original concrete floor cleaned up, sanded/grinded and polished. We were encouraged to have a concrete overlay. We expressed our concerns about the durability and resistance to staining, ease of cleaning, but we were told not to worry.
Mr. Trabelsi has a terrible temper and a poor communicator.
Within a week, water would stain the floor. Stains from everyday life are very difficult to remove, requiring repeated scrubbings. A chair left deep gouge marks. We now have to find a way to cover the stains and perhaps put a better seal or an epoxy.
Living on such a floor is a bear, watching your every move to make sure not a single drop of water or God forbid, some tea, might leave a stain or a mark. This is no way to live your life. Extremely disappointing.