Approved Pro
The Friendly Plumber
Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement, Water Heater Repair or Service,
About us
Rich, The Friendly Plumber: Expert Residential Plumbing in South Jersey Since 1991 At The Friendly Plumber, we believe in personalized service and top-quality workmanship. Unlike large companies that send inexperienced technicians or pushy salesmen our owner, Rich, completes every project himself and is the most ethical and honest plumber in the area. With over 40 years of professional plumbing experience, Rich takes immense pride in his work, ensuring every job, big or small, is done fair and right. We’ve been proudly serving South Jersey for decades, providing reliable residential plumbing services like leak repair, drain cleaning, water heater installation, kitchen renovation, bathroom renovation and more. Our commitment to customer satisfaction means we don’t leave until you’re completely happy with the result. No matter the size of the job, give us a call today and experience the difference of working with a true plumbing professional!
Business highlights
Emergency services offered
34 years of experience
Services we offer
Diagnostic service , Repair or Replacement of Faucets Fixtures and Pipes , Residential Specialist , Water Heaters & Sump Pumps, small jobs Drain Cleaning
Amenities
Emergency Services
Yes
Warranties
Yes
Reviews
4.966 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 2% | ||
| 2% | ||
| 0% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 66 reviews
William E.
Jun 2025
Faucets, Fixtures and Pipes Repair or Replace
I have used the services of Rich, "The Friendly Plumber" for the past 15-20 years after he was recommended by a friend. He has unclogged a really stubborn drain, installed toilets, replaced a water heater, identified the source of a hidden leak, replaced bathroom faucets, etc. Rich is professional, reliable, and yes, he really is friendly. I highly recommend his service, you won't be disappointed.
Dan G.
Nov 2024
Water Heater Installation and Replacement
Rich was great. Very honest, neat and personable. Pricing was fair and installation went well. Would definitely use again and recommend
Matthew G.
Oct 2020
Faucets, Fixtures and Pipes Repair or Replace
I called Rich to discuss the project of replacing an outdoor spigot and he was able to come out the next day. He let me know the day of he was on his way. When he arrived he was able to quickly understand the situation and replace the outside spigot with no trouble. I wilk definitely use Rich for future plumbing needs.
Michael R.
Jul 2020
Faucets, Fixtures and Pipes Repair or Replace
Reached out to Rich over the weekend and discussed the repairs needed for an old Gerber 3 handle faucet tub. Set the repair for Tuesday morning. Ripped out the three 30yr old valve stems, redid the plumbing in the access panel and added two shutoff valves. Sealed everything, tested for leaks and cleaned everything up, completed the job in just under 3hrs. Great working with Rich and his team, communication was super smooth and pricing was established up front, no hidden charges. Would highly recommend to anyone.
Michael R.
Jul 2020
Faucets, Fixtures and Pipes Repair or Replace
Reached out to Rich over the weekend and discussed the repair needed for an old Gerber 3 handle tub. Set the repair for Tuesday morning. Ripped out the 30yr old valve stems, redid the plumbing in the access panel and added two shutoff valves. Sealed everything, tested for leaks and cleaned up, completed the job in just 3hrs. Great working with Rich and his team, super smooth communication, pricing was established upfront, no hidden charges. Would highly recommend to anyone.
Maria M.
Nov 2019
Faucets, Fixtures and Pipes Repair or Replace
Rich does excellent work and very generous with his time and expertise to troubleshoot any issues. It is true, Rich is very friendly and it is really obvious he cares about what he does. I plan on calling Rich the next time I need more work done.
Martha R.
Sep 2019
Water Heater Installation and Replacement
My hot water heater started leaking the Friday night of Labor Day weekend. The shut off valve was stuck and I couldn't turn it off. When I called Rich on Saturday morning, he came over as soon as he could and turned it off. He drained the hot water heater and removed it. He pumped the water out from the basement floor and helped to clean up the mess. He returned on Tuesday morning to install the new heater. He was punctual, polite, helpful - in other words - very professional. His price was very reasonable. I am very glad to have found him on Home Advisor.
Gail K.
Jul 2019
Faucets, Fixtures and Pipes Repair or Replace
Excellent work, very reliable and friendly. Will definitely call again in the future.
Suzanne W.
Jul 2019
Faucets, Fixtures and Pipes Repair or Replace
Good job and advise very professional would hire again
Bill F.
Oct 2018
Faucets, Fixtures and Pipes Repair or Replace
Prompt, clean and very knowledgeable
Michele B.
May 2018
Faucets, Fixtures and Pipes Repair or Replace
Rich Is an excellent plumber, He responded quickly to my request and he was able to rebuild my faucet saving me considerable money instead of replacing it. I would highly recommend him.
Valetta L.
May 2018
Faucets, Fixtures and Pipes Repair or Replace
Very personable. Treats your property with care and offers an expert opinion. I would call The Friendly Plumber again without hesitation.
Matthew G.
Apr 2018
Faucets, Fixtures and Pipes Repair or Replace
Lillian S.
Dec 2017
Faucets, Fixtures and Pipes Repair or Replace
Prompt reliable service, explained what needed to be done, price quoted was what I paid, no surprises. Very pleasant experience!
Herbert R.
Dec 2017
Faucets, Fixtures and Pipes Repair or Replace
They checked my problem thoroughly and fixed what was a leak in the toilet They were on time and efficient in solving the problem.
Denise L.
Dec 2017
Faucets, Fixtures and Pipes Repair or Replace
They were very helpful, very knowledgeable, talked me through the whole thing. Outstanding in my eyes.
Patricia M.
Sep 2017
Faucets, Fixtures and Pipes Repair or Replace
Rich and his father were very helpful and just very nice guys. They even made a 2nd trip and worked quickly in completing the job. Will definitely use the Friendly Plumber again!
Dan H.
Sep 2017
Water Heater Repair or Service
Honest and professional. Rich was upfront from the start even before I actually hired him. Earns the name the Friendly Plumber and will be saved for the next time I need a plumber.
Daniel B.
Jul 2017
Faucets, Fixtures and Pipes Repair or Replace
This company was amazing they were on time and very professional and courteous I would refer them to anyone lookimg for a plumber
Carolyn P.
Jun 2017
Faucets, Fixtures and Pipes Repair or Replace
.
Melissa D.
Jun 2017
Faucets, Fixtures and Pipes Repair or Replace
Fast, efficient, affordable and friendly
Mary C.
Jun 2017
Faucets, Fixtures and Pipes Repair or Replace
3
Cynthia Z.
Jun 2017
Faucets, Fixtures and Pipes Repair or Replace
Rich (and his helper) truly lived up to their name: The Friendly Plumber. Rich called me immediately to schedule an appointment and followed up when he said he would. They did a great job replacing my kitchen faucet. Would recommend and will use The Friendly Plumber again.
Evelyn P.
Apr 2017
Faucets, Fixtures and Pipes Repair or Replace
Michael B.
Apr 2017
Faucets, Fixtures and Pipes Repair or Replace
Had water leaking through the ceiling separating the main floor from the upstairs bath. Called The Friendly Plumber, Rich was here in less that 10 minutes. After discussing the problem and noticing the water appeared to be slowing, Rich diagnosed and repaired three leaks in and around the bathtub. He was quick, efficient, and clean. After he'd left, you wouldn't have known any work was done just a few minutes ago. I would highly recommend Rich and The Friendly Plumber.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
The Friendly Plumber is currently rated 4.9 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
No, The Friendly Plumber does not offer free project estimates.
No, The Friendly Plumber does not offer eco-friendly accreditations.
No, The Friendly Plumber does not offer a senior discount.
Yes, The Friendly Plumber offers emergency services.
Yes, The Friendly Plumber offers warranties.