I was in the need to replace my old hvac system that was 25 years old. While doing research online for the best system, I found the most advice would be to find the local heating and AC contractors that are knowledgeable and trustworthy to do the installation. I was worried if I would be able to find one, but that thought was gone when Nate came out to give the free estimate. He spent more than an hour to explain to me the options, or any question I had in mind (& believe me, I had plenty). I told him that I'd rather have the extra vents/pipes running through the attic to hide away from the view. Without hesitation, he asked for the access to the attic and squeezed himself through the hot attic to find the possibility. Throughout the process, he was very informative and knowledgeable, and promptly responded to any additional questions I had without pressuring me into making an immediate decision. It means a lot having someone that actually provides you true advice and even offers to have you do your own research prior to hire their service. Nate talked highly toward the business's owner who always want to run his business in the most honest way. I had the 2nd quote from another competitive company, and even that one provided a 5 years option for financing with 0% interest, I still quickly decided to chose CM over it because of their honesty and their willing to go an extra mile to do the job. Their price is also very reasonable and competitive. On the day of the installation (7/5/2017), Nate & Collin arrived at 7:30AM, laying tarp over rugs and floor prior starting their work. Later, Nate informed me that there would be two more technicians (Ed P, Ed Q) to help getting the job done quicker. They were all polite, put on slipper covers for their shoes, and even asked for my permission prior to going upstairs for measurement of any room for tax-refund paper-works. One of the trim from the attic's door was masked down & broken previously & Ed initiated to fix it up all nice and workable without me asking for it. The installation went very smoothly, all the vents/pipes were hiden way in the attic, and all the work spaces were cleaned up after they were finished. Nate briefed me how to maintain the system as well before he left. I normally don't write review, but with the service they provided, I feel they deserve to be known and recognized. I highly recommend Climate Mechanics LLC. for their service and honesty. It's so refreshing to find people that care about their customers and their business. Hopefully, I won't have to worry my hvac system for a long, long time, but if there is a problem, I know I can count on them.