MarGo Plumbing, Heating & Cooling Inc

"Sorry that you were upset that we don’t service the Newark area. Very hard to find parking in many areas of Newark. Some times you have to park a block away due to no parking. So we stopped servicing the area after receiving many parking tickets."

"Thank you for the great review. Hope the basement is back together after the flood from the leaky water heater and everything is back to normal. We do appreciate your business. Thank you."

"Sorry that we upset you. Our plumber that came out has over ten years of experience. In your case you had a hair line crack on the toilet tank that needed to be removed to replace the flush valve. Second you wanted us to snake out a sink that had a corroded trap. In both cases you thought we were trying to sell you something. In both cases the plumber was trying to be honest and transparent of what actually needed to happen and you just kept getting upset. We are a professional company and we strive to do the correct work the first time. Also not to cause any damage in your home. So the plumber thought it would be best for the both of you if you contacted another company. We did not quote you or leave any estimates since you were adamant that the toilet can be repaired and sink can be snaked in the condition it was in. Hopefully you found another company that was able to handle your needs. Sorry you did not see the value in using our company."

"Thank you for the great review."

"Thank you for the great review."

"Hi [Member Name Removed]. Best way to contact us is to call the office. Our office is fully staffed from 7am to 5pm. After hours and weekends we have a answering service that picks up our calls. 973-890-9878 You would of been told that we do not service the Oak Ridge area. If you are contacting us VIA computer. You know what happens to some email. Gets lost, doesn't get to you. Goes to junk mail. We try and stay on top of computer generated leads. I do apologize if you did call and no one got back to you. I just don't see your name in our calling base."

"Sorry you did not see the value in using our company. The price for the handle was not $299.00 Please look at the estimate. The toilet was over 20 years old. I do understand you were looking to remodel the bathroom soon and did not want to spend anything on the existing toilet.. We like to give a guarantee with all our work. I understand you being upset. That doesn't mean we have to fix everything we come across. There is a time that it comes to when it needs to be replaced. We can't just fix things to get good reviews, then have to keep going back because the band aid did not work. We gave you a FREE estimate. Glad you found someone who was willing to do the work."

"Thank you for taking the time to give us such a great review. We appreciate the business."

"Thank you for the great review. We try to work as a team to make sure we WOW our customers. Thank you for your business."

"Thank you for taking the time to write us a review. Thank you for your business."

"Thank you for taking the time to give us such a detailed review. We appreciate the business."

"Ok. So we called you back to tell you that we gave our hard working employees off so they can spend a few days with their family. You told us you sprayed foam around a hole behind your stove. You are upset the we couldn't come out to remove the foam that you sprayed. You couldn't wait for us until Tuesday. There was no flood, there was not a freezing or danger issue. If we were closed to give our employees off. Couldn't you find another contractor to call. Or were we the only ones who called you back."

"Thank you for taking the time to give us a GREAT review! We all try very hard to WOW our customers and go above and beyond what people expect from a plumbing heating and air conditioning company. We do appreciate the business."