Reviews
4.32 Reviews
Showing 1-2 of 2 reviews
DONNA D.
08/2015
vacuum cleaners
 + -1 moreunknown
Description of Work: Very easy to work with and responsive. When we had a secondary problem, they took the vac right back and made sure it worked correctly.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
$250
JOSEPH L.
07/2007
vacuum cleaners
 + -1 moreTried calling shop numerous times but no one could help me with warranty service except for the owner. Finally brought the unit into the shop and he told me he didn't want to work on it because the manufacturer did not pay him enough and cost him money. Told me to call the manufacturer and tell them it needed to be replaced. I called the manufacturer and they told me only the warranty servicer can request a replacement. I called VAC SHACK, INCORPORATED again and was told I had to talk to the owner, but he was going to be in "meetings" for most of the day. I relayed all of the information and requested a call back. It's now been over a week and I still have not received a return call.
Description of Work: VAC SHACK, INCORPORATED is supposed to be an authorized warranty service provider but they did not want to work on my Hoover vacuum cleaner that required repair under warranty. All the owner did is complain about manufacturer and how much money they cost him.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness | |
| punctuality |
Contact information
433 BLOOMFIELD AVE, Caldwell, NJ 07006
Licensing
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Service Categories
Vacuum Cleaners
FAQ
VAC SHACK INC is currently rated 4.3 overall out of 5.
No, VAC SHACK INC does not offer free project estimates.
No, VAC SHACK INC does not offer eco-friendly accreditations.
No, VAC SHACK INC does not offer a senior discount.
No, VAC SHACK INC does not offer emergency services.
No, VAC SHACK INC does not offer warranties.
Contact information
433 BLOOMFIELD AVE, Caldwell, NJ 07006