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Superior Cleaning

Founded 1996 • With Angi since June 2010

4.7

(32) Verified Reviews

Description

Superior Cleaning was my life saver ten years ago. I had just moved into a huge new house in a new town with four kids, twelve and under. I had engaged two cleaning services to do a "First Time Clean" of the house and all they did was move construction dust from one spot to another. The team came in and it felt as if Mr. Clean paid a visit. They lifted and cleaned under and behind things, no dust-overs like the other services. The house was way too big for me to handle on my own and I depended on my team to help put order to my house each week. I recently moved to a smaller house, and even though I could probably handle the cleaning on my own, I still have Superior there once a month to give it that top to bottom spic n span. I highly recommend Superior to anyone looking for a highly professional cleaning service that pays attention to detail and customer satisfaction...

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Verified Reviews

A few reviews for this pro...
5.0

08/10/2017

WOW WOW WOW. I have never been so happy with any cleaning service until NOW. I read all the reviews and felt that they were the one for me. We have an average sized home with 2 dogs, 1 cat and 3 children. I scheduled my free estimate with Rachael and she was very professional and nice. Estelle was the individual who showed up to complete the review of my home and needs. She was UNREAL! Professiona...

Description of Work
We are getting our home ready to be sold. So right now I have done lots of decluttering and need to be ready for our first open house. Its very hard to keep up with a full house of kids and pets. Our home is still a disaster and I'm sorry to say, I have lost control over keeping it nice and clean.

Category house cleaning

5.0

08/09/2017

A very professional crew of 5 showed up and even before they entered they put on shoe covers or left shoes outside. They went right to work and did a very thorough job. No rush jobs here. I initially noticed the company driving by their storefront. I pulled over because I was looking for someone to rid my shower of bad mold and mildew (even the tiled ceiling) My shower was cleaned so well, I didn'...

Description of Work
Master Bathroom, kitchen and inside of refrigerator.

Category house cleaning

5.0

12/12/2016

The staff was amazing! They made short work of sawdust, mouse mess and fifty years of junk. They were efficient, professional and way beyond helpful. I would recommend them to anyone needing a reputable cleaning service. I plan to use their services again in future.

Description of Work
Fifty years of accumulation in an attic - following installation of a new roof, not only was the attic cluttered, but roofers created an incredible mess.

Category house cleaning

1.0

06/10/2016

I called Superior and they promptly came. Seemed very professional. Went over everything. They sent an email with prices and details. An extremely steep price of 508.25 for a clean ranch/1400sq.ft. was haltingly accepted expecting superior workmanship. Stated on the email (if we cancel a date we will be charged an additional 20.00 each time!) Required to send them half the 508.25 in check/cash/mon...

Description of Work
I do NOT believe this is a real service but rather, a scam. Company claims to have come to my house to clean for which I have no proof. They were left a key, in plain sight, for entry. They were sent an email ( which failed to send)explaining where the key was laid. When they could not get in - they tried to contact me, I assume from my house, but could not as there is no personal phones in an O.R.. They left me an extensive text which I read much later. Cleaning never done. when I realized the email never sent they charged me an additional 170.00 on top of the 255.00 deposit and 253.00 balance that would be due. I fired them and at that they stole the original 255.00. There is no contract. I beg anyone NEVER USE THIS SERVICE!!! ITS A SCAM>

Category house cleaning

Service Provider Response

In order to clarify any misunderstanding of our policies and practices both for the client and for prospective clients, I'd like to address each point made. * We do have a policy that if more than a month goes by between the estimate and the initial cleaning, an additional $20 is added, however, there is nothing in the e-mail we send prospective clients stating that $20 will be charged for a cance...
3.0

07/07/2015

Had been quite happy with Superior Cleaning until our post-renovation cleaning. Despite being expensive, Superior Cleaning does, in fact, provide superior service. If you are extremely particular/OCD about your cleaning, these are the folks to hire. They are thorough beyond what you'd ever expect. We had a two-month renovation project in our house (new kitchen) and had scheduled a post-reno cleani...

Description of Work
Monthly cleaning & post-renovation cleaning.

Category house cleaning

Service Provider Response

We appreciate the comments made at the beginning of the review, but just want to address the post-renovation cleaning concern. We are extremely detailed both in our work and communication. Our client's home is a multi-level (5 levels) home in which we cleaned only one level during the kitchen renovation. We did not have the team go through the rest of the home and limited their access only to the ...

    Services Offered

    House Cleaning, Weekly, Bi-Weekly, Monthly, One Time, Post Construction, Move Ins & Outs, Bathrooms & Kitchens

    Services Not Offered

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    General Information
    Free Estimates
    Yes
    Payment Options
    Check
    Senior Discount
    No
    Emergency Service
    No
    Warranties
    Ask for details