Excellent, called the night before when they were closed. I did not call emergency number because it was not an emergency. Received a call back at 8:00 am and they were here by 12:15 p.m. As usual Jeff was pleasant and professional. He explained the issue, left to get the part and the heat was up and running by 2:00 p.m. This is a small business ran by the owners who are good, decent, honest people. His wife Evelyn is also very pleasant, you will be happy with their service,
Description of Work: Propane boiler was not working, pilot light was but that's it. No Heat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kurt K.
02/2017
5.0
heating & air conditioning/hvac
 + -1 more
He's been with us for 25 years and does regular service. We have a continuing relationship with them.
Description of Work: Furnace and air conditioner repair and installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
David S A.
01/2017
5.0
heating & air conditioning/hvac
 + -1 more
They called back early in the morning and had everything fixed before noon. Personable, knowledgeable, honest, and trustworthy. Excellent customer service. Highly recommended.
Description of Work: Vanderhoff & Sons installed a new furnace in 2011. They were very helpful in guiding us through the process and providing options. In 2017, we discovered a furnace issue in middle of night and left a message. Determined that gas valve / ignitor needed replacement (parts under warranty).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donna M.
06/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Kurt K.
01/2015
5.0
heating & air conditioning/hvac
 + -1 more
They are very reliable. He can come out within a day or so of calling him. He works well with the tenants.
Description of Work: We have used them for 25 years for heating and air conditioning in our apartment building.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David S A.
12/2011
5.0
heating & air conditioning/hvac
 + -1 more
We have been using Vanderhoff & Sons for the past 5+ years for our heating and A/C needs. Evelyn and Jeff are always prompt to respond to service calls with professional, quality work. When it came time to replace our furnace (which they installed 17 years ago), they gave us several options and thoroughly explained the pros and cons of each. There was no pressure to make a decision. The install was quick and painless and we are very pleased. Always friendly, courteous, and honest, I trust them completely to get us through each season in comfort.
Description of Work: Replaced 17-year old gas furnace in a cramped, old basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Adam L.
07/2011
5.0
heating & air conditioning/hvac
 + -1 more
The job took slightly longer than expected but that was because there was some problems with running the duct work. But they got everything done and it has been working just fine. The A/C is balanced so that all of the rooms received enough cool air to keep them comfortable.
Description of Work: Installed central A/C system complete with all new duct work. Because I have an older home, they ran into some trouble running the duct work but the guys were able to figure out a way to route everything.
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Service Categories
Heating and Air Conditioning
FAQ
VANDERHOFF & SONS CUSTOM HEAT is currently rated 5 overall out of 5.
No, VANDERHOFF & SONS CUSTOM HEAT does not offer free project estimates.
No, VANDERHOFF & SONS CUSTOM HEAT does not offer eco-friendly accreditations.
No, VANDERHOFF & SONS CUSTOM HEAT does not offer a senior discount.
No, VANDERHOFF & SONS CUSTOM HEAT does not offer emergency services.
No, VANDERHOFF & SONS CUSTOM HEAT does not offer warranties.