Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

Metro Pools, LLC

Brick and Stone Flatwork - Repair - For Business, Swimming Pool Covers - Install or Replace, Designer - Landscape - For Business,

About us

PLEASE NOTE WE ONLY BUILD AND SERVICE INGROUND POOLS Metro Elite Enterprises LLC / Metro Pools is a builder of over 20 years, of custom vinyl and fiberglass IN GROUND POOLS. Some of our services include: pool renovations, in ground liner replacement, equipment repairs or replacements (filters, pumps, etc), installation or repairs to pool heaters, and installation of solar and safety covers. We also offer light excavation services. Come visit our store, located conveniently off Route 23 South in Butler,on the corner of Boonton Avenue. We carry a full line of pool chemicals and provide free water testing. Call for a free estimate today! You can also visit our website Metropools,net - We look forward to hearing from you.

Business highlights

Emergency services offered
25 years of experience

Services we offer

Builder of vinyl and fiberglass pools, brush removal, filtration systems, inground liner replacements, light excavation, openings and closings, property Clean up, removal of concrete pool decks and total demolition of pools, renovations, salt water pools

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.752 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
2%
3
2%
2
4%
1
4%
Showing 1-25 of 52 reviews
Steve A.
Dec 2020
5.0
Yes, I recommend this pro
Phil came at a recommendation from several people that I know that got pools by him. We couldn’t be happier that we decided to use him to do a total backyard makeover. The whole process went relatively quick considering the COVID times we live in. Phil was super professional and had no problem answering questions no matter how many times I seem to annoy him lol. As we all know the most important part is that my wife is extremely happy. In all I would definitely use him again in a heartbeat.

Paul S.
Sep 2019
5.0
Yes, I recommend this pro
They were very informative and polite. They showed up when they said they would. They are professional and fair. I would recommend them.
Response from Metro Pools, LLC

"Thanks [Member Name Removed], We appreciate your business, and can't thank you enough. It was great meeting you and working with you."


Ken T.
Sep 2019
5.0
Yes, I recommend this pro
$45,000
Everything was great!
Response from Metro Pools, LLC

"Thank you."


Tim S.
May 2019
5.0
Yes, I recommend this pro
Excellent job. The work was well done by the guys, and the attentiveness from the scheduling and office services were excellent: Sherry did a singularly excellent job.
Response from Metro Pools, LLC

"Thank you!"


Sora V.
Oct 2018
5.0
Yes, I recommend this pro
I had a very difficult job. Large property but narrow space between houses. I had a very small window to build my pool while my neighbors house was under construction. Phil accommodated me and got the job done. I will always be grateful since other Pool companies in my area wouldn’t touch my job.
Response from Metro Pools, LLC

"Thank you for a wonderful review. We appreciate your business. Always looking to make clients happy bringing their visions to life."


Laura L.
Sep 2018
5.0
Yes, I recommend this pro
Metro pools staff were responsive , professional and great with communication. I’m a property manager with a number of properties that have pools. I plan to use metro pools every time they need service.
Response from Metro Pools, LLC

"Thank you for your review! We appreciate your business!"


Christopher L.
Sep 2018
5.0
Yes, I recommend this pro
Knowledgeable, professional, responsive –three words that describe our experience with Metro Pools. Phil and his entire team not only installed a beautiful 18x36 in ground pool, but provided us with excellent customer service along the way. Looking for a company that takes pride in their work while treating customers like family? Choose Metro Pools.
Response from Metro Pools, LLC

"Thank you so much for your kind words, we are so happy we could make your vision come alive. Your pool and entire yard are gorgeous. We can't thank you enough for your business."


Lisa Q.
Sep 2018
5.0
Yes, I recommend this pro
I would like to thank Metro pool for there amazing job done in our yard. We had a leak in our pool that was costing us so much money to fill the pool everyday and never be able to leave it running for more then a day without it leaking below the filters... we had so many companies come and give us ideas that cost so much money to fix and we just kept putting it off . Till we came across Metro pools...Who was fair in price and made a valid honest point in how to fix the leak... they fixed it with one try didn’t cost as much as we thought and did an amazing job...phil and his men were so helpful and amazing... they were there everyday on time as promised and explained everything that had and may have needed to get fixed...before hand so there were no suprises ...Phil did everything in his power to work in our budget knowing we didn’t want to go over our budget... and that he did...my yard is so amazing and beautiful.....I am so happy with his work and would recommend him to everyone and have.... thank you so much metro pool for doing our yard on time and perfect... your an amazing company no wonder you have been in business for 18 years... thank you so much:)
Response from Metro Pools, LLC

"Thank you for your review, we strive to do our best work at every job we take on. We hope you enjoy your pool for many more years. We appreciate your business."


Gil V.
Sep 2018
5.0
Yes, I recommend this pro
$40,000
Phil has been at this a long time and knows what he is doing. The quote and pool shape selection process was easy. He gave great advice. His office is also very accommodating. I still text Phil to this day with questions and he responds immediately. It took my 7 months to get the permit from my town but Phil was in and out in pretty much 2 weeks!! Better and faster than expected. Safe bet for this type of service in NJ.
Response from Metro Pools, LLC

"Thank you for your review. We appreciate your business. You were a pleasure to work with as well. Our jobs are much easier when we work with great people like you. GREAT PIC!"


Joan M.
Sep 2018
5.0
Yes, I recommend this pro
$15,000
My yard was in bad shape for many years. I knew. I was decreasing the value. Pools may not add alot of value at times. But it will definitely hurt when try yo sell. I was going to get rid of it. But the prices to remove it was thousands more to refurbish. After 7 estimates, and several recommendations I just trusted Metro pools. The owner Phil helped me make alot of decisions I would not have been able to make. Exp. He said it depends on the conditon of the pool wall when you pull up the liner. He said he was suprised at how well it held up over the years and nothing needed to be done. A few years before, a branch from a storm ripped the liner and they told me the same thing so I knew he was honest. He is a big Pro and Con person. After the project started I wanted steps to help my mother who had a few strokes for therapy. I was told straight up what they would cost. I also called other pool companies and he was rightvon target. Very compassionate about my mother as well. Con was that it would mean a new liner. He picked the most beautiful liner. It is very dark in my yard so I and getting light next, so I asked about the pool light he said I did not need 2 one would do. The told me to can the water fountains and go for the light. Again right on target with the price. He said the light decision must made before the liner fills because the electrician would need to run the track. Thank God I listened. Of all the things that make me happy, the pool light is my favorite. They were efficient, clean and when I was not sure of something he stopped by after his other jobs. I wanted a salt system because everyone raved about it and he Explained exactly what it does. I thought it was like jumping in the ocean. No red eyes no chlorine on the skin. Phil told me that the PH needs to be monitored at times. Everyone who got in it this summer said it just feels so different. It just glides over the skin. He suggested double skimmers. Which is the new thing now. I have had an 80% reduction of bugs in the pool. I was very happy with the job. I feel happy in the yard and my son loves it!!!!!! Phil did not push anything. I was out of control at times. He saved me from spending unnecessary money. I recommended them to 2 friends.
Response from Metro Pools, LLC

"Thank you for your review. The pics look amazing. We hope that the summer treated you well this year. We look forward to servicing your pool in the future. Thank you again and we appreciate your business."


TONYA T.
Aug 2018
1.0
$40,000
UPDATE/RESPONSE TO VENDOR (9/10/2018): To solely respond attributing this to our budget is shortsighted. You barely showed up for less than a handful of hours to work over a 2 and a 1/2 month time period. You committed to start our job and left voicemails/sent emails saying you'd be starting on a Monday morning and then not show up until 5:15 p.m on a Thursday. You couldn't even handle showing up for the original job we hired you for so there's no way that we would have ever made it an even bigger job thus almost doubling the cost. We lost faith and trust in your ability to perform the work due to your failure to complete the job in a timely fashion. Plus we spent 2 months waiting for you to show up each day when you said you'd be there. You drained our pool, a month later removed the liner and then showed up a month later attempting to double the costs in order to now guarantee your work. You ruined our entire summer and left our yard in shambles having taken sections of our fence down and making it unsafe for our small children. How you could do this to a family is beyond me. Had you completed your job in a timely fashion, we wouldn't be in this boat. Now we have been trying to move on and hire someone else to clean up the mess you left us with. However you continue to refuse to sign the paperwork terminating the contract or refund our deposit as you were advised by your own attorney to do. Again, we are very disappointed to be in this situation and your failure to complete your job in a timely fashion. That is why we have been trying to terminate services with you since mid-end of June, not due to our budget. ORIGINAL REVIEW: We had a terrible experience with Metro Pools which is still ongoing. We signed our contract mid April with a target date to have our pool done around Memorial Day. They drained the water from our pool in the beginning of May then came back to remove our liner the week before Memorial Day. They barely worked a handful of hours over a period of 2 and a half months, did not adhere to the schedule they set nor did they show up for work on our job when they told us they would be here. They would come for 15 minutes here and there then decided to tell us our job would be almost double of our original contract in order for them to now continue to guarantee the work. They left our backyard in shambles before dropping this bomb to increase the costs when we decided that we could no longer trust them as a company. Our yard has been uninhabitable and we've been unable to use it all summer. We have been trying to terminate services with them, end our contract and receive half of our deposit back from Metro Pools since the end of June. We've even had to go to the extent of hiring an attorney, which Phil (the owner) has decided not to respond to. I would never reccomend Metro Pools to anyone unless you want to have a nightmare of an experience. Ours isn't over yet due to the owners failure to respond and our backyard remains unusable with 2 small children as it is unsafe with sections of the pool fence being down, an empty mess and hole which was supposed to be a completed pool in our backyard and a large trench dug with electrical wires hanging out of it. This is the worst experience I have ever had in dealing with a contractor and they are totally unprofessional.
Response from Metro Pools, LLC

"[Member Name Removed] we are so sorry you feel this way. We want nothing more than to go above and beyond for our customers. It is unfortunate that you suspended our work, after we immediately told you your 30 year old pool, did not having a concrete footing and advised on a solution to keep your pool from collapsing. But it wasn't in your budget to fix it. To say that you could not trust us, couldn't be farther from the truth. I have been in business 18 years, and pride myself on my honesty and work ethic. Like I mentioned previously to you, I would love to do the work and make your pool look new again but you decided to stop renovations due to your budget."


Marsha A.
Feb 2018
2.0
$3,500
Hired this company because they got top ratings. The day the liner to be placed ,They were behind schedule and I witnessed water tankers arriving and having to wait until they finished the job.. They rushed to complete the job, later finding out that certain areas of liner were not tucked in properly . They opened my pool as well but filter failed to work after the third day and they stated they couldn’t return until the following week because they were too busy and were short of workers. When I called and spoke to the boss concerning my concern of a new liner with no filter running He started cursing at me and making me feel it was my fault. I called another company to help me, the problem was fixed in 10 minutes. I would not recommend this company again. My choice of Liner was nice but the service and consideration for me as a customer was disgusting.
Response from Metro Pools, LLC

"I apologize you weren’t satisfied with our services however the liner was measured and installed 100% properly. We’ve been in business for 17 years and pride ourselves on customer satisfaction. As far as the liner coming out of the bead that is common on a new liner installation. The truth is you called us to have that fixed and didn’t like the appointment time we gave you so you called and paid for another company to fix it ..."


Michael P.
Dec 2017
5.0
Yes, I recommend this pro
On this large project, Metro Pools was responsible for the installation of the pool, which went extremely well. Phil, the owner of Metro Pools, was directly involved from the planning phase of the project through to the completion of his work and that of the contractors that performed work related to the project (plumber, electrician, fence installer, mason/hardscape). Phil is very accessible, very knowledgeable and easy to work with. His pool work was extremely thorough, precise and the filter system is very effective. Phil had a competitive price and came within budget without sacrificing quality or service.

Mohammad I.
Nov 2017
5.0
Yes, I recommend this pro
$40,000
Metro pool was great to work with. The owner Phil is on top of his game. He walked us thru the process and was not pushy at all. He made our dream into reality. An amazing company to deal with. I will definitely recommend them to my family and friends

Ed K.
Oct 2017
5.0
Yes, I recommend this pro
$50,000
Phil and his team were great throughout the process. I would recommend Metro Pools.

Michael L.
Oct 2017
5.0
Yes, I recommend this pro
Fantastic job! It was a difficult pool to measure and they spent the time to get it right. The only delay was in receiving the liner from the manufacturer. The crew was polite, hard working and took pride in their work. Metro Pools came back to close the pool and fix any small issues with the liner. I would trust them with any pool project.

Mike F.
Aug 2017
5.0
Yes, I recommend this pro
Went well. Hopefully will be the solution to our problem.
Response from Metro Pools, LLC

"Thanks [Member Name Removed] for the wonderful review! You were a pleasure to deal with!"


Tracy M.
Jul 2017
5.0
Yes, I recommend this pro
$10,200
Metro Pools took what was a very old inground pool and made it look brand new again. My Loop Loc Pearl Essence liner has a beautiful shimmer and sparkle! Makes me happy every time I look at it :) I also love the permanent stairs that were installed because I no longer have to yank myself out of the pool using a ladder- nice touch. The project didn't always go smooth since everything being upgraded was ancient, but I was impressed that the owner (Phil) listened to my input and always kept me up-to-date. He put in overtime and went the extra mile to ensure that the end result was more than satisfactory, which was greatly appreciated. Alexa manages the office and she is knowledgeable and really pleasant to work with. I have to say that after all their hard work... my pool no longer looks retro because I went with Metro! I added a panoramic photo of the finished product which distorts the pool shape a bit, but you'll see the awesome end result. A+ for a job well done. Thanks Metro, you rock!!

Mark W.
Jul 2017
5.0
Yes, I recommend this pro
Totally professional and the nicest guys to work with. If you need a new liner or anything to do with an in ground pool and want the job done right, Metro Pools are the people your looking for. They took our old, collapsed - full of holes liner out and installed the most gorgeous and inviting liner that sparkles when the sun shines on it. Our pool looks brand new again. Our Loop Loc liner has a beautiful shimmer and sparkle! Makes us so happy every time we look at it :) The project didn't always go smooth since everything being upgraded was ancient, and we were impressed that the owner (Phil) listened to our input and always kept us up-to-date. He put in overtime and went the extra mile to ensure that the end result was more than satisfactory, which was greatly appreciated. Kuddos to Matt and the rest of the staff that Phil employs. I have to say that after all their hard work, our pool looks amazing once again. Thank you so much Metro!!

Mike F.
Jun 2017
5.0
Yes, I recommend this pro
$500
There were a couple of scheduled appointments, but the problem with all pool companies is that they do not want to come out to a job without payment. Eventually we gave them a clear idea of what had to be done and they came and took care of it. The company that put in our pool did not use the correct screws for the light niche, so the new pool leaked and original company would not fix it. Metro came out, fixed it and did a good job. Although it was not cheap, I would use them again.

Daniel J.
Jun 2017
5.0
Yes, I recommend this pro
EXCELLENT COMPANY. WILL USE AGAIN!

Scott B.
May 2017
5.0
Yes, I recommend this pro
Perfectly...

Joe R.
Nov 2016
5.0
Yes, I recommend this pro
$3,002,000
Pool opening and closings are done as scheduled even if the appointment is made weeks in advance. There is never any doubt that they will show up. I have used them to upgrade my pool heater. They took care of everything in a professional and efficient manner. At the end of the 2016 pool season I decided on getting an new pool cover. Metro took care of everything and when the cover supplier was late getting the cover to Metro, Metro called me and informed me of the delay and immediately re-scheduled. The cover was installed on the new day as promised. I highly recommend Metro Pool!

Neville G.
Nov 2016
5.0
Yes, I recommend this pro
They did an excellent job.

David M.
Sep 2016
5.0
Yes, I recommend this pro
$32,000
Process went great. If it wasn't for the building department and breaks for inspections they would have finished the pool in a week .
Showing 1-25 of 52

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Metro Pools, LLC is currently rated 4.7 overall out of 5.
Metro Pools, LLC accepts the following forms of payment: CreditCard
Yes, Metro Pools, LLC offers free project estimates.
No, Metro Pools, LLC does not offer eco-friendly accreditations.
No, Metro Pools, LLC does not offer a senior discount.
Yes, Metro Pools, LLC offers emergency services.
No, Metro Pools, LLC does not offer warranties.

Contact Information

1295 Rt 23, Butler, NJ 07405

Share project details to get started.