Harold destroyed $1400 shower walls in 2 bthrms by cutting the Bull Nose Finished Sides & Tongue Grove Side! Paint applied w/ Sprayer highly diluted; it peels off wiping any scuffs! Spent extra $ on best Paint; complete waste! Since Sprayed: Paint never cut into Wall-Ceiling line. Ceilings have tannish tint thruout! Raised concern, rcvd manipulative excuse: Squirrel got into each room/ceiling, urinated, causing tint! LVT flooring installed in 1 bthrm over existing tile, but no Leveling Compound used as Instructions warned; LVT pops in/out when stepped on! Paid for 7 Existing Cable Boxes to be moved up, but none of Existing Cable fished thru, so made worse w/ non-functional Cable Boxes! Plead w/ Harold not to close Walls prior to fishing Cable thru, but Walls closed anyway. Disrespected, yelled at, when raised issue that Cable Company wouldn't be fixing, as Harold deceitfully wanted me to believe! Spent $1200 for Electrician to fix. $400 Fiberglass Ladder disappeared, Harold & his Workers only ppl that came in/out, didn't raise @ 1st, but when I was disrespected, yelled @ for voicing other concerns, I raised! And of course, Harold refused to accept responsibility, again turning manipulative/disrespectful, yelling, saying that I'm insulting by accusing him of stealing! Harold took Additional Deposit, September 2023, totaling 35% upfront & I paid for all Material! Was not placed on Schedule, so He worked only consistently during Winter break when Clients were Holiday traveling, etc. from Dec 15-Jan 10, 2024! He never again worked consistently: showed up 1x in Feb, 1x in March! Further, he insisted on weekly Cash Pymnts, but he would jump from Scope to Scope, ensuring he could invoice w/o fully completing any one Scope, giving him all the leverage! So had Scopes started, fully paid & incompete! Fed up in March when He held me hostage to 1 invoice sent wrong 3x's: 1stx formulas on spreadsheet not totaling right so inflated $ owed, 2ndx $900 Cash Pymnt missing from Feb, 3rdx $2200 Cash Pymnt missing from Jan! This $2200 Cash Pymnt was disputed since March, recorded only as $2K pymnt in the end/July! Showed proof that Lauren sent out text in Jan indicating $2200 Pymnt, but Both denied text in most manipulative/deceitful manner, to pt of absurdity, as I showed them both my phone clearly showing text sent by Lauren! From March-July 2024, Harold never fixed the March Invoice b/c he used disputed $2200 Jan Cash Pymnt on March Invoice to buy time in not returning to work. 4 month since March, was beyond fed up, but still did my best to resolve: July 11, spent hour over phone w/ Lauren explaining issues, she tried to manipulate my concerns/facts! Call ended with Notes she took to discuss w/ Harold & we would meet July 15 for her to inspect the issues raised. July 15, Lauren shows up w/ Harold to my surprise & 45 minutes late! Meeting ended with both Lauren & Harold cursing/yelling/slamming items, Lauren stated ("you are f in stupid") & they refused to email corrected March Invoice, wanting me to do verbal math! Lauren only reviewed the Notes from our Thurs call @ Monday's meeting, when they had from Thurs/ 4 Days prior! Harold demanded I go to bank get Cash, as banks were already closed @ 4p! Knew @ that pt I was played more b/c of their manipulative attitude! Harold walked off the job w/ his tools! Thankfully Mom w/ me as Witness. Had earlier Intution to cancel Monday's meeting & text Lauren what's outcome/where's revised March invoice, but decided not/ to show them good faith! Am left with: scopes never touched w/ 35% paid (deposit), scopes paid in full/incomplete & scopes paid/damaged/poor quality; needing extra $ for repair/material! Meaning am out: $31K Cash pymnts to Harold, plus $3K in destroyed material & $15K more to repair work! Harold/Lauren will appear polite @ 1st, but most deceitful/manipulative 2 ppl ever met! DO NOT HIRE HAROLD MAS! Will regret if any issues arise!