Kinney Pools, Inc., is a new construction, full service and renovation swimming pool company that is continually raising the standards for customer service and satisfaction in the swimming pool and spa industry. We are located in Brick New Jersey and service most of Ocean and Monmouth Counties. Our Pools have won International, National, Regional and many Tri-State awards. Our flexibility and experience speak volumes for what we can do for you! Custom work is our specialty.
Hot Tub or Spa - Install or Replace, Swimming Pool Heaters - Install or Replace, Swimming Pool - Clean and Maintain, Swimming Pool - Opening & Closing Service, Pool or Accessories - Repair or Service, Swimming Pool - Vinyl Liner Replacement, Swimming Pool: Vinyl Lined - Build or Install
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Number of Stars | Image of Distribution | Number of Ratings |
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78% | ||
5% | ||
2% | ||
3% | ||
6% |
"Mr. Tate, Our records show you first contacted us on 9/19. We did speak with the company you had come out and they emailed us stating that they could not 100% confirm it was a freeze break. We went through the closing process with them and they close spas the same way. We responded on 9/25 with the decision to pay half of the bill. It is always our goal to provide the best possible service to our customers. We are sorry that you feel this is unfair."
"We are so sorry to hear that you had a negative experience. I searched our records so that I could review any services, but I do not show your address as having been serviced by our company nor any communications. I would like to speak with you to find out where we went wrong. We are always striving to improve and feedback is crucial to this objective. I look forward to speaking with you and hope to earn back your business. Thank you, Amber"
"We appreciate you taking the time to review us though we are disappointed to hear we fell short of your expectations. Other than the air pillow, we were not informed of any other issues you may have had or experienced. If there is anything else we can assist you with please let us know. Thank you"
"Ted, Thank you for taking the time to review us. We apologize that we were unable to complete the original scope of work requested on yesterdays visit. The ticket we received indicates that you do not want us to proceed with the pressure testing. Please contact us if you do wish to proceed so that we can ensure to get you on schedule as soon as possible. Thank you."
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