Precision Door Service Of South Jersey
About us
Expert Garage Door Repair in Central & South Jersey. A Sincere Thank You To The More Than 50,000 New Jersey Homeowners Who Have Trusted Us To Service Their Garage Door Since 2000. Need garage door repair? We Fix Garage Doors Correctly The First Time! Call us any hour of the day, any day of the week for emergency repairs on garage door & openers. We'll fix it at time that is convenient for you. We are also available on Evenings & Saturdays. When you call us before 3:00PM we will be out to repair your door today or we will waive the service fee. No questions asked
Business highlights
Services we offer
Garage Door Repairs, Installation and Tune-ups. Aluminium Wraps & Trim, Installations, Over-Halls and Tune-ups. Garage Door Opener Repairs
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 12% | ||
| 0% | ||
| 0% | ||
| 12% |
It's not too often that you are completely satisfied with any home improvement job, but this was the exception. It pays to go with the reputable company when doing home improvements like this.
It was easy to schedule the appointment and the customer service person was professional. The technician arrived during the scheduled time and "repaired" the problem in less than 30 mins., costing around $200.00. I also had to purchase a remote for which they charged $49.00. Had I done some research, I could have purchased the exact same one from Amazon for $20 with shipping cost included.
A little over a week after the repair was made, the remote stopped working. I reprogrammed the opener only to have it break down again days later. I reached out to Precision Garage Doors and they promptly sent out the same technician again. This time the technician arrived hours earlier than scheduled while I wasn't home to explain the problem and what I had done to solve it. He gave me some jargon about teaching my husband how to reset it and said it was fixed. This time..the remote worked for a couple of weeks. NOW...the garage door is completely useless. What a waste of money!
"Hello - My Name is Vince, Im the new General Manager here at Precision Door in South Jersey. I have been given the responsibility to try and reach out to all our customers who unfortunately had a poor experience with us in the past. I understand your experience was from 2013, However I would still like to either speak to you or meet with you and try to understand exactly what took place and what the restitution will be, if any. I am available anytime at the follow numbers - 732-836-9090 or my cell at 732-966-3357 Please feel free to reach out to me so that I may try and ensure that you are 100 percent satisfied Thank You in Advance Vince"
"Unfortunately this client's statements are not factual. 1st you paid $549.98 not $700.00 of which 465.45 was for the repair which consisted of Pulleys, Main Lift Cables and 12 Precision neoprene rollers which carry a lifetime warranty on them! The balance was for the service call and tax. Your other parts ( the pulley's & main lift cables ) carry a 5 year warranty. If you looked at your 25 point safety checklist your springs were not broken at that time they were fine. 14 months after we repair what was needed at the time you first called us, then your spring brakes! Are we to be clairvoyant and know in 14 months that part will break? Should your car repair shop change your tires because in 14 months they might go flat? We work on the largest and most dangerous moving parts in anyone's home, we take our business VERY seriously that is why we give all our customers a 25 point safety checklist on their moving parts and recommend the best options for them, and back it up with the best warranties in the industry. If we had tried to sell her new springs when we first went out & someone who knew about garage doors would have said we ripped her off as therein was nothing wrong with her springs at that time, and I would have agreed. I am sorry that she does or did not grasp what we did. But I will continue to strive to be that finest garage door company in the country. Steve Skaflestad President"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
225 Chambers Bridge Rd, Brick, NJ 08723
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