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Oxymagic at the Jersey Shore
Carpets or Rugs - Clean at Home, Tile: Ceramic and Porcelain Repair, Carpets or Rugs - Clean Offsite,
About us
We are an owner/operator business. The price we quote on the phone is the cost of the job. No bait and switch. No travel charges. All work is guaranteed and our smiles are always free :)
Business highlights
Emergency services offered
19 years of experience
Services we offer
We offer carpet cleaning including area rugs (wools & orientals too), and upholstery cleaning., tile & grout cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.817 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 6% | ||
| 0% | ||
| 6% | ||
| 0% |
Showing 1-17 of 17 reviews
Lori D.
Oct 2017
Jen and Curt did such a wonderful job! Stains were gone that I thought would never come out. They brought my parents house back to life!! I highly recommend them ! It was so worth it! Reasonably priced for the entire house that its worth cleaning rather than replacing.
Response from Oxymagic at the Jersey Shore
"We appreciate your taking the time to leave a review. Thanks so much and so happy you were pleased with the reults. :)"
Jo S.
Jun 2017
Arrived on time. Cleaned carpet and upholstery and was very satisfied.
Response from Oxymagic at the Jersey Shore
"Though delayed in our response, we do appreciate your kind words. Thanks so much."
Richard R.
May 2017
fantastic job........carpets look like new
Response from Oxymagic at the Jersey Shore
"Thank you! So glad you were pleased. :)"
DONNA C.
May 2016
We were concerned about the carpets being extra dirty in one particular room. After they left we took out our "home carpet shampooer" and re-cleaned that room. The water coming up was FILTHY. We paid for carpets to be cleaned and did not get what we paid for.
Response from Oxymagic at the Jersey Shore
"Angie's List had a snafu in notifying us of your comments. We only recently learned of yours because of notifications from our recent reviews. We were going to just ignore it, but it has been gnawing at us and so here we are. First, let us start off by saying it upsets us that you were anything less than happy with your experience with us. Especially because you were referred to us by your sister who is also a customer of ours. Second you are mistaken in quoting how long your cleaning should take. A job your size should take one person about an hour and a half to complete. I was working with my husband that day with a second machine. Two crews will cut the time in half. We were not in a rush to leave. We were there longer than it should have taken to finish your job. Third, our customer service is what sets us apart from any other company. As stated above, we take our time at every job. We do not ever leave a home without saying these words, "As your carpets dry, if you have any questions or concerns, please do not hesitate to call us. We may not be able to improve upon our original results, but are always willing to try." You never called us, but instead decided to give us a negative review without allowing us a chance to improve upon your original cleaning. Why would you do that? That is probably the most hateful and spiteful thing you can do to a company. We are hands-on with our business - owner and operator. We are growing our business one customer at a time."
Patricia H.
Dec 2015
unknown
Response from Oxymagic at the Jersey Shore
"Thank you for taking the time to review us. We are so happy you are pleased. Hope you have a wonderful Cristmas season! :)"
Samuel J.
Nov 2014
Done well. Quick. Arrived on time. Kurt explained the process. I would use them again. Very satisfied.
Response from Oxymagic at the Jersey Shore
"Thanks for taking the time to rate us online. Greatly appreciate all of your kind words and your continued support."
Christine F.
Jul 2014
unknown
Response from Oxymagic at the Jersey Shore
"So glad you tried us out and thanks for taking the time to review us. We do appreciate it."
Marie B.
Jun 2014
I had several difficult stains that other providers could not eliminate. Oxymagic did the best job and I would now not use anyone else!
Response from Oxymagic at the Jersey Shore
"Thanks so much for taking the time to review us. We are so happy your pleased. Hope you have a great summer :)"
Hudson C.
Apr 2014
We have used Curt & Jen exclusively for many years. They are especially personable, most helpful and their performance is always exceptional. The process is safe, light years ahead of steam, super-fast and the carpets are dry in two to three hours. Their service outperforms all the others. You simply cannot ask for anything more!
Response from Oxymagic at the Jersey Shore
"Wow. Thanks so much for your kind words. It's always a pleasure seeing you. Thanks again for the cheesecake. It was as delicious as you said it would be! :)"
Bridget G.
Feb 2014
Came on time...did the job very well.
Response from Oxymagic at the Jersey Shore
"Our apologies for our late response. Thanks so much for taking the time to review your experience with us. We are so happy you're pleased."
Fernando D.
Aug 2013
Over all experience was A+. Friendly and professional from the first phone call to make an appointment to the end of the appointment. They are very accommodating. The carpets look fantastic. I would recommend them with confidence.
Response from Oxymagic at the Jersey Shore
"Thanks for giving us a try and thank you so much for your kind words! We are so happy your pleased. Sincerely, Curt & Jen :)"
Mike K.
Jul 2013
unknown
Response from Oxymagic at the Jersey Shore
"(deleted member name), I'm glad you're satisfied with our work. Thanks for your kind words and I'm happy that you're happy."
NANCY R.
Jul 2013
curt called before he came, was professional and quick, rugs look great will use them again!
Response from Oxymagic at the Jersey Shore
"(deleted member name), I am glad that your satisfied with our work. I appreciate you taking the time to comment and I thank you for your kind words."
Ruth R.
Jun 2013
It's a husband and wife team. They carefully set up their equipment and went over everything about the product. One started at one end of the house and the other at the back of the house. Within 1 1/2 hours it was all done - everything looked good and smelled good. My husband put some of the furniture in the garage, and the man helped my husband bring the furniture back in. He certainly did not have to do that. They are very friendly and warm with ready smiles. The rooms were dry in about two hours.
Response from Oxymagic at the Jersey Shore
"(deleted member name), we are glad that you are satisfied with our work. Sorry for the delay in letting you know that, we are just getting used to this whole technological world. Thank you for your kind words regarding our service. We are happy that you are happy!"
Marisol D.
Jan 2013
On time. Very cordial and friendly. I very much recommend them.
Response from Oxymagic at the Jersey Shore
"(deleted member name), we are glad that you are satisfied. I apologize for not saying this sooner, we are just getting used to this whole technological world. Thank you for your kind words regarding our service and we appreciate your business."
Kerri B.
Feb 2012
Curt was very nice, professional, arrived right on time, clean, very conscientious, very personable. He told me how long it should take and he was done by that time. The carpet was in my mother in law's house and had only been cleaned once in 20 years, so I knew it wouldn't/couldn't be spotless when Curt was done, but it is a 100 times better than it started out, I was very pleased with the results. I would totally recommend this company to any and all ages. This was a great experience. I will be using Curt and Oxymagic of the Jersey Shore in my own house in Toms River.
Response from Oxymagic at the Jersey Shore
"(deleted member name), I am glad that you were satisfied with our work. Sorry for not saying that sooner, we are just starting to get this whole technology thing down. Thank you for your kind words and the time it took you to do so. We are happy that you are happy!"
Hudson C.
Dec 2011
We first used this company last spring to clean wall to wall throughout
Even with our two Golden Retrievers all of the carpets came out like new
- They answer their telephone
- They schedule promptly
- Cheerful husband and wife team
- Oxymagic process dries much faster than steam
- Absolutely first rate service
- We recommend them highly!
Licensing
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FAQ
Oxymagic at the Jersey Shore is currently rated 4.8 overall out of 5.
Yes, Oxymagic at the Jersey Shore offers free project estimates.
No, Oxymagic at the Jersey Shore does not offer eco-friendly accreditations.
No, Oxymagic at the Jersey Shore does not offer a senior discount.
Yes, Oxymagic at the Jersey Shore offers emergency services.
No, Oxymagic at the Jersey Shore does not offer warranties.