Eagle Fence and Supply Inc.

Crew was great. Very happy with quality and professional.

Eagle Fence has always done a great job. They are very professional & fair with their pricing. We have used them numerous times and will continue to do so. We have recommended them to many others who have also had a great experience.

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I called looking for an estimate for replacement of 8 sections of PVC White Split rail fencing, that was damaged by a fallen tree. Similar, to the last review, the receptionist asked me MANY questions about the brand name, thickness, etc of the current fencing. She seemed frustrated when I didn't all the answers. She asked me if the fence was originally installed by Eagle. When I told her no, she asked me why I wasn't calling the original installer. I told her that I was looking for comparative estimates. She seemed frustrated that I was not an expert on fencing types, and confused that I was calling her establishment and offering them a chance for my business. Eventually she reluctantly said someone could come out and give an estimate for $50. When I told her that I had someone else willing to give me a free estimate, she abruptly said and quot; OK Thank you Byeand quot; Very unwelcoming and abrupt customer service.

I called this company to request that someone come out for an estimate. When the receptionist asked me what type of fence I wanted I told her a white, solid pvc fence. This was not good enough for her. She suggested I come out to see them and look over the different types of fencing and bring my own measurements. When I said I didn't have measurements of the property she asked me to look and see if I had a survey map. I honestly don't know if we have one and told her that. When I asked her if they come out to give estimates she said, and quot;Oh yes, we do!and quot; But then she went right back to asking me to come out and look at their fencing because and quot;you don't know what type of fence you want.and quot; I told her I thought I had it narrowed down pretty good with the description I gave her, but then she began to ask me about the type of footings I wanted and this question seemed to be asked in order to put me in my place. That's when I gave up and told her I would call someone else. This was an example of how a company can turn off its customers before getting started! Guess they must have plenty of work and don't need my business.

The fact that this whole process occurred during the Hurricane Irene time period is a testament to this company's excellent communication policies. There were delays on my end due to downed trees and Eagle Fence was very accommodating in scheduling and rescheduling until the trees were cleared. No complaints and would use again!

The preconstruction process was excellent. We never got past that phase this year and will re-evaluate next year.

Great company. Friendly, quick, and reasonable. Job well done.

We used them before five years ago on a small fence at a house we rented with good results. We had them come out to measure and give us an estimate, along with two other companies, both landscape companies. Only Eagle Fence followed up. We checked the price with some friends who'd had fencing similar, and Eagle's price was in a reasonable ballpark. It took some time for the aluminum units to come, but as soon as it did they called and came out to do the install. We had a few hiccups in the process. First, they didn't know what setback we needed to have from the street, which we thought was odd for a company as big and busy as Eagle. We had to hunt that down ourselves. Second, they didn't know that we needed a zoning permit to put a fence in, again something we thought a fence company would know. Third, they'd mis-measured one side of the dog enclosure, but it was a side that included a really steep hill, and they called us as soon as they realized. Last, that hill-it was steeper than the fence units they had ordered could handle, so we had a four day delay waiting for the necessary pieces. We missed our dogs and mentioned it, and they came out and put in temporary plastic snow fence while we waited for the pieces to arrive. That was just plain nice. In terms of the work, the crews were quiet, fast, cleaned up completely, and were very polite whenever they needed to talk with us. I work in services myself-perfect is nearly impossible usually, what really matters is how problems are handled, and Eagle does a great job-straight up, no baloney, and they come with a solution not just a problem.

I contacted Eagle Fence by phone and faxed over a copy of our survey. I also did this for 2 other companies that were on Angie's List. Eagle had the lowest quote and since they were recommended by a colleague, I decided to work with them. Joe, the owner, came to the property to confirm the measurements from the survey, at no extra charge and explained to me what areas of the yard needed to have trees trimmed and brush removed in order facilitate installation. The materials were ordered and a couple of weeks later, the installers came to put up the fence. Before they started work, they walked the property with us again to verify where the fence would be placed. We also had a situation on 1 side of the property where the base of a tree was within our property line but the tree grew outwards and over the neighbor's property. They were able to install the fence and cut out a small section at the point where the tree leaned over. The fence looks great and we are very happy with it!