Additional contact name - Jack Simonik.
Moving & storage facilities.
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
57% | ||
24% | ||
0% | ||
5% | ||
14% |
It went fine. It was very well. They did a good job moving, they put everything where it belonged. Nothing was broken.
Almost half of the numbered stickers were missing - according to the mover, they had fallen off in the warehouse because of the heat in which the furniture had been stored.
We selected our delivery date, with the understanding there would be a 2 day window for delivery. We were supposed to have our goods on June 18 and around June 15, they told us the move was delayed because they couldn't find a driver. Now we had to wait until June 28th, at which time they told us the truck was in transit. I called them for another reason, only to learn that the truck hadn't even been loaded. Our goods did not arrive until July 7th. We had to stay in a hotel from the 28th to the 7th. The delivery crew arrived at 6:30 a.m. and wreaked of alcohol.
We had all of our goods insured for replacement value. Out of a $5,000 claim we netted $650.00. They did not pay us for missing boxes and they did not pay us for boxes that we packed ourselves. They claimed that the broken springs were the result of 'normal wear and tear', even though the $7,000 couch was only three years old and was used sparingly by two people.
To add salt to the wounds, we never even received an apology from Simonik. His only response to us was 'file a claim'. We would never recommend them to anyone.
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