Philadelphia Soapstone Company LLC

My husband and I had a terrific experience with Philadelphia Soapstone and Marble. Luis, the new owner of the company, stood out from the competition as we shopped around, and not only were his prices the most reasonable, he and his employees were a pleasure to deal with from start to finish, and their expertise was immediately apparent. Anyone undertaking home renovations right now knows that supply chain issues, delays, and considerable cost increases are the norm, but not here. We got what we needed and it was fabricated and installed very quickly. Originally we contacted this company because we were looking for soapstone and it's a specialty material that's not widely available and not well understood. We ended up with a gorgeous slab, and the team was committed to delivering our enormous island in a single piece with no joints, which was no small feat given its size and the number of stairs it had to travel to be installed. Before we settled on our slab, we changed our mind several times about materials, and Luis was helpful in directing us to different slab yards with whom he partners so we could shop for alternative stones and communicated promptly with updated pricing as we shopped. We were honestly difficult and indecisive clients, but Luis was understanding, kind, and patient with us the entire time. I have already recommended this company to a few friends and will use them again without hesitation.

Installed the counter tops and Island, and he did the template for the fireplace. They did a great job on the counter tops and Island, but he would not come back to do the fireplace. He started ignoring my calls, emails, etc.. Although I wound up going with Colonial to get the fireplace done, he still won't return my remaining deposit (over one thousand dollars). I have been hounding him since mid 2017 and just keeps on avoiding me. I now have a attorney involved to get my $ back. It is very strange.

lowest price, fast responsive, on time. did what they said .

he does really good work

They were extremely professional, very timely, the craftsmanship was perfect and very clean.

They were very prompt, professional and everything went very well. I have no complaints. The owner went out of his way to get a particular color stone at a decent price. They did an excellent job! I will recommend them and absolutely use them, again.

I am very pleased with how the whole process went and the absolutely beautiful results.  
I looked in my area (Baltimore and Columbia, MD) for someone to install soapstone counters.  I was not able to find anyone in the vicinity that was as knowledgeable and willing to work with us as Joe, the owner of Philadelphia Soapstone.  
After several e-mail communications with him, my husband and I took the 2-hour drive to pick out our stone.  He carries a slightly harder soapstone (PA Original) than some of the other places we visited, and that was what we wanted.  He answered all our questions, and it was clear he was far more knowledgeable than anyone else we had talked to.  We chose our stone, he stored it for several months until we were ready for installation.  
If you are going to use soapstone, it is important to have a knowledgeable fabricator and installer, since it is different from other stones, such as granite, and many fabricators are really not that familiar with it.  We found that the price from Philadelphia Soapstone was very close to, perhaps even a little less than, other less knowledgeable companies. 
After our cabinets were installed (by someone else), Joe came out to the house to make a detailed template of the counter and fireplace and measure for the sink.  It did take about 2 weeks for the fabrication.  The installation was done professionally and went smoothly.  There was a slight issue with regard to the closing of the cabinet door, but it was easily resolved.  The installers were knowledge, polite, and cleaned up nicely.
The counters are absolutely gorgeous!  The fabrication and installation were obviously done by true craftsmen.  There is a seam in the fireplace surround that is almost impossible to find because such care was taken to match.  The counters were cut to highlight the veining in the stone, and the finish is so beautiful that it practically begs to be touched. 
Overall, we were very happy with the work and would highly recommend Philadelphia Soapstone.

We love our countertops! Joe did a perfect job. Our kitchen was renovated 2 years ago and the countertops have been wonderful. we looked at other soapstone dealers but chose philadlephia soapstone. their product seemed to be harder than other soapstone providers. I cook alot and love the counters. great for rolling pastry dough. hot pots on the counter are no problem. Maintenace is a piece of cake. we loved the kitchen counters so much that a year later we had them installed in our powder room. I would go to Philadelphia Soapstone again in a heartbeat. couldn't be happier with the product. Not to mention that we get a ton of compliments on them!

They did a very good job. They were timely. They were precise. Everything was done exactly as it was supposed to be. You can barely see where the seams are at. They were professional. They completed the work in about four hours. We were happy with the price.

Very Good experience. They know what they are doing.

Soapstone is great. Don't get caught up in the granite "hype."