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Great Plumbers
Sewer Main - Clear, Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes - Repair or Replace,
About us
SUPER SERVICE WINNER 2019, 2018, 2017, 2016 & 2015. FREE Estimates. FAST On-TIME Guaranteed. SAME RATES anytime. 29 Years experience. LOCALLY OWNED. 24 HR emergencies. ALL TYPES repair & installation. Water Heaters. Tankless Water Heaters. Drain cleaning, Sump Pumps. Faucets. Sinks. Toilets. Water Supply. We're here to help!
Business highlights
Emergency services offered
33 years of experience
Services we offer
Installation and repair, drain cleaning, drain line video & tankless water heaters., drain pipes, faucets, garbage disposals, leaks, sinks, sump pumps, toilets, water heaters, water service
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7129 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 16% | ||
| 4% | ||
| 2% | ||
| 1% |
Showing 1-25 of 129 reviews
ALIDA H.
Nov 2024
Great plumbers did a good job quality wise. However the cost of the service ended up being 30- 50% more than their estimate range provided. We have been long-term customers and this is the second time in a row that this happened. Be aware of hard upselling services pushed on you, when you are in a bind without services.
Brenda L.
Dec 2021
It was a great experience
GREGG S.
Jan 2021
Diagnosed and repaired perfectly
Robin R.
Nov 2020
They did an awesome job. Even schooled me on how to fix the repair myself in the future.
Shawn O.
Sep 2020
Had new countertops and sink tile installed, but now the drain didn’t match up to the old plumbing, put the request in on the app and great plumbers responded first s d were able to get it fixed and done the next day. Sailor was great to work with and would Highly recommend Great Plumbers
Stacy W.
Apr 2020
Very good. Price was right
DAVID C.
Sep 2019
Great! Michael was on time and professional, courteous and friendly. This is the third time we used Great Plumbers and we recommend them highly.
Michael H.
Aug 2019
The company was quick to respond to my needs. I was in a time-sensitive situation, which was met. The contractor was very knowledgable and was able to offer advise, and at the same time meet my preferences for cost and aesthetics.
Response from Great Plumbers
"Good Morning [Member Name Removed], Thank You for the review. I will let our dispatchers and technician know of your positive response. Joe Scriboni Service Manager Great Plumbers."
DAVID C.
May 2019
Joe D. was on time, courteous, and professional. Work was completed within scheduled time frame. This is our second job that Great Plumbers did (first was in 2017) and we would definitely use them again.
DAN G.
Apr 2019
The tech came when He said he would. He was young, but very qualified. He had to leave to pickup a new disposal, but came back quickly. He very carefully and quickly replaced it. He cleaned up very well. The price was fair and nothing leaked. I will call Great Plumbers, the next time I need a Plumber.
Bob S.
Sep 2018
overall work was good. showed up promptly. and accomplished work in timely manner. A couple things didn't seem top notch. 1) in installing the outside hose bib ,which came with a threaded end pipe connection,- the plumber soldered the supply to the inside of threaded hose bib pipe connection instead of installing a screwed fitting- now in order to replace bib (which has since failed -not his fault) i have to unsolder instead of unscrew. 2) sink came with 1-14" fitting as was previous fitting into drain line. Instead of putting a 1-1/4" trap on, he cut of the 1-1/4" fitting at drain line, adapted up to 1-1/2" line with a rubber sleeve, then back down to 1-1/4" at sink drain. 3) also left a few solder splatters on tile. overall, although the work needed was accomplished timely, there seemed to be several issues that didn't seem be the best work or choice.
Response from Great Plumbers
"Good Morning , Thank You for your kind response to our resent service call. IN response to your concern in which our tech used soldering to connect this product, the manufacture of the hydrant gives the installer the option to use either a threaded connection or a solider connection for the installation. The most common and secure procedure is to solder this connection. Had your home been piped in with threaded iron pipe we would have used the threaded connection.The manufacture also makes other hydrants to adapt to other types of pipe now being used in the market. Having option allows us to adapt one product to different conditions. I hope this puts your concerns to rest. Again thank you for your response to our service call. Joe Scriboni Service Manager Great Plumbers"
David M.
Aug 2018
Extremely satisfied. Rapid response and repairs done in a thorough and professional manner. Would definitely recommend. We have already used them again on another project.
Response from Great Plumbers
"Mr. [Member Name Removed], Thank You for the great review. I just spoke to Andy the tech that was at your house and advised him of your satisfaction. It was a great way for him to start his day. Thanks Again. Joe Scriboni Service Manager Great Plumbers"
James D.
Jul 2018
Great fast service and reasonable price. Mike was very knowledgeable and experienced. Will call again for next problem or project.
Judi B.
Jun 2018
PERFECT. PROFESSIONAL KNOWLEDGEABLE
Luci R.
Jun 2018
Fast response, did job as expected, friendly and professional, seemed expensive but I did not get pricing from anyone else to compare
Irene A.
Apr 2018
From beginning to end, this was probably our best plumber experience. Called this morning had a tech at my home within 2 hours. Andy was very efficient, knowledgeable and pleasant. He completed the job with excellent results. Will definitely be using Great Plumbers again!!!
Laura G.
Mar 2018
I was not pleased with hiring Great Plumbers as it took THREE techs across THREE different days for what seemed like a fairly straightforward repair (our water heater flashes a code via LED light, which corresponds to the issue). The first tech assigned to the job on Friday afternoon replaced the wrong part. In order to make good, they sent out a second tech (on a Saturday night). He didn't have any parts for our heater in his truck, so all he did was unplug/plugin the heater wasting both our evenings, I'm sure. He assured me someone would call me on Monday to discuss. He specifically asked for my schedule and I told him 12:30pm would be great. When 4:30pm rolled around with no call, I reached out. Great Plumbers had no record that someone was supposed to call me. In another effort to make good, they sent out the third tech right away Monday night - John Mitchell. John took the time to speak with me to understand the issue, then took water temps at our problematic faucets, and got to work on our water heater. In less than 2 hours, it was fixed. He replaced the Thermowell and Pilot Assembly. They told us they would only charge us for parts, but between the first visit (replacing the wrong part) and the last visit (replacing the 2 correct parts), we still paid $451 after tax. If you decide to hire Great Plumbers, save yourself the time and hassle - just ask for John.
Response from Great Plumbers
"Good Morning [Member Name Removed], I'm sorry to hear of your displeasure with our service. I must let you know there is not a straight forward water heater repair when it comes to electronics. The blinking codes only take you down a path of possibilities. The codes initially indicated that the issue could be a gas valve or a sensor. I reviewed the invoice that Sean had provided you and saw that he had given you 2 options for repair along with pricing. AT the time the decision was to provide the lower cost repair, with the note that if the issue continued we would need to replace the gas control valve. As stated on the second visit on Saturday night our tech did not have access to parts at the time of call. Standard operating procedure at the time was to reset the codes and give you temporary hot water. On Monday I spoke to you and did apologize for the miscommunication for scheduling. Our techs are instructed to have the customer call to do this, especially on a Saturday night, when they would not have access to or knowledge of calls already scheduled. As soon as we spoke on Monday I made sure we got you taken care of. At the time I tasked my most experience tech to assist and correct this issue. As you where concerned with cost i assured you we would only charge for parts. The part John changed was the thermal well which is a sub-part of the gas valve, on your water heater they can be change independently on newer units they are interconnected and are a single unit. The failure of the thermal well is linked to scale build up, most likely brought on by water conditions and heavy usage . Yearly flushing of the water heater will help cut down on this. I appreciate you letting me know of your experience, this information helps us at Great Plumbers to correct any issue in our service procedures and hopefully avoid these situations in the future. Please feel free to reach out to me directly with any additional; concerns or thoughts. Thank You Joe Scriboni Service Manager Great Plumbers"
Ray B.
Dec 2017
OK, did good job.
DAVID C.
Dec 2017
Extremely satisfied! We were told that someone would come out between 8am and 10am, and I got a call at 7:55am and was told that the plumber would be here in 10 minutes. I believe his name was Rick (I can't remember but I wish I knew for sure) and he was courteous, professional and had a great sense of humor. He was honest and I trusted his opinion and I was very satisfied. He went out, got the equipment, installed the new toilet and the entire visit was just a bit over 2 hours, which I felt was great. I highly recommend Great Plumbers! We needed to find a plumber as our usual guy was not responsive to our phone call so we found them here, on Angie's List. A great job by a super guy from a great company!
Christine R.
Nov 2017
We called in the morning and someone was out that afternoon. Miguel came out and checked and cleaned the pipe from the street as well as the pipe from the house. He explained everything he was doing and why he was doing it. The problem is resolved. It was lint in the pipe closest to the washer, nothing at the street. Miguel was prompt, courteous and extremely pleasant and knowledgeable. He was a pleasure to do business with. From the first phone call to Great Plumbers, to the wave goodbye from Miguel, we felt we were in excellent hands. We highly recommend Great Plumbers. We will be calling them again for other work we need done.
Matthew V.
Nov 2017
Great, exactly as promised.
Susan J.
Oct 2017
Great job! Very up-to-date company using electronic payments, email, cell in text-especially great or the deaf. Very nice plumber, Keith, who's knowledgeable. Neatly done. Was hard to find plumber I am happy with but Great Plumbers gets it ! Will get them again in future.
Antoinette P.
Oct 2017
It was an emergency situation I was smelling a terrible odor I called and asked if someone could come out immediately same day and replace my toilet. It was mid-afternoon when I called I was told no one was available but they would see what they could do and get back to me within an hour or so. The representative Jason did get back to me to advise me someone would be coming to my home today. They sent someone as promised. The repair person Rick was great he installed a new toilet and did a wonderful job. Great Plumbers are great plumbers!
DAN G.
Oct 2017
Great Plumbers sent this young fellow over. He was well trained and did a great job. The price was right and I am very satisfied.
Karin R.
Aug 2017
The gentleman who came out was great. He quickly found the leak and fixed it and then checked to make sure there were no other issues. He was very professional. I had a great experience from beginning to end.
Licensing
State Contractor License Requirements
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FAQ
Great Plumbers is currently rated 4.7 overall out of 5.
Great Plumbers accepts the following forms of payment: CreditCard
Yes, Great Plumbers offers free project estimates.
No, Great Plumbers does not offer eco-friendly accreditations.
No, Great Plumbers does not offer a senior discount.
Yes, Great Plumbers offers emergency services.
No, Great Plumbers does not offer warranties.