COUNTRYSIDE PAVING CO INC
About us
PAVING AND CONCRETE CONTRACTOR
Business highlights
Services we offer
COMMERCIAL & INDUSTRIAL CONCRETE INSTALLATION: PARKING LOTS, DRIVEWAYS, LOADING DOCKS & CONCRETE PADS. SNOW PLOWING AND REMOVAL, PATCHWORK, RESIDENTIAL, ROAD CONSTRUCTION, SEAL COATING & LINE STRIPING. INSTALLATION OF BELGIAN BLOCK & CONCRETE CURBING, SIDEWALKS
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
52% | ||
14% | ||
10% | ||
10% | ||
14% |
"The 1 percent that is never happy no matter what you try to do for them. Unreasonable"
I found the company on Angie's List. They had very good reports, so I felt comfortable using them. I initially contacted the company in early September of 2011 asking for an estimate. I needed to have my asphalt driveway repaired or replaced, and I wanted a 10 foot X 27 foot extension added to the rear of the driveway to allow for turning while backing
out of the garage (the driveway is perpendicular to the garage) and for parking additional vehicles. I also wanted an additional estimate for having the new driveway lined with Belgian blocks.
The owner, Tony, and I played phone tag for close to two weeks. When we finally did connect, he told me he didn't need me to be home for him to work up an estimate. I couldn't understand why we had spent two weeks trying to reach each other when he could have given me an estimate all along.
I happened to be home when Tony evaluated the driveway. He was professional, knowledgeable and courteous. He carefully explained the process and answered all my questions. Tony said that the driveway could not be repaired, but had to be replaced. Given the condition of the driveway, this is what I expected. He also said he could not tell how many older driveways were still beneath my current one. He warned me that his estimate would allow for the removal of the visible driveway, but if there were more, the price would be higher because of the cost for additional trucks and the extra disposal fees he would incur.
I finally received an estimate of $7,250 with $3,500 required as a deposit. I received a separate estimate of $6000 for the Belgian blocks, which I decided not to accept. Because of the delays in obtaining an estimate, work could not begin until early October.
When Tony’s crew removed the old driveway and prepared for paving, it was discovered that there were two driveways under the current one. This raised the final price to $8000. Before the paving date, I walked on the compressed gravel and noticed that the portion of the new extension nearest the garage seemed to be less compacted than the other
areas. I told this to Tony and he assured me that the gravel would be rolled again just before it was paved, which should solve the problem.
About two weeks after the job, following a rain, there was a quarter-inch deep puddle covering nearly half of the extension where I had pointed out to Tony that the gravel was not sufficiently compacted. I took close-up and full-view photos with a ruler in the frame to indicate scale and water depth. I emailed them to Tony’s company and asked that the defect be corrected. I was told Tony would be out to look at the problem.
After a week, I contacted the company again asking when I could expect Tony. I was told Tony was very busy with end-of-year work, but he would be out to look at the problem. I said I was becoming concerned that we would lose the weather and I would have to deal with a quarter-inch layer of ice the size of a car, right where I park my mini-van. I was also concerned that the driveway needed to be sealed before winter, but I didn’t want to go to the expense, only to have a portion of the driveway removed. I was told Tony would do his best, but he that may just have to take care of it in the Spring.
I made it through the winter by using lots of salt. Then, in March 2012, I contacted Tony’s office again. I was told the quarries don’t open until April, but in any event, Tony had to wait until it rained to see the extent of the problem. I reminded the secretary of the photos I had sent. She said Tony had indeed seen the photos, but could not make sense of them. Then I asked why Tony couldn’t use the same hose he had used during paving to spray enough water on the driveway to see the problem. I was told she would ask Tony and that he would get back to me.
After two more weeks I said if someone didn’t come out within one week, I would call the BBB, post my photos on-line and write an “Fand quot; review on Angie’s List. Tony came out in a few days and used the hose. He was quick to acknowledge the problem, and made arrangements to have the matter addressed. The weather didn’t cooperate, but as soon as the rain stopped, Tony’s crew came and removed the defective portion of the driveway. A few days after that, they repaved and did an excellent job of blending the replacement piece with the adjoining driveway.
I am now satisfied with the result, but I will not use Countryside Paving again, nor would I recommend them.
.and quot;.
The work proceeded in a workmanlike manner, was completed rapidly, and looked very nice. At the end of the job, Mr. Padovano (Countryside President) returned to collect the final payment. (He was present at the start of the job but left after giving instructions to his men. He returned after the asphalt was down and performed some of the rolling task). He said that he had to leave asap since his truck was causing a traffic problem on the road, and did so.
After he left, I walked the driveway and realized that, although the work that was done looked great, the driveway was not widened to the contracted and previously marked width, and was short by as much as 3 feet. I called Mr. Padovano the next morning and explained that he didn't increase the driveway to the agreed to size. When I asked why they didn't build to the area marked, Mr. Padovano said that the (sprayed) markouts were guides they use, and are not where the driveway is built to (????). His immediate reaction was that he couldn't go back and fix it now, and that I shouldn't have waited to tell him until then. I told him that I didn't realize that he expected me to watch his men and direct them to do the job that he agreed to do. After three phone conversations and one in person discussion, he said that it would not be fair for him to come back and fix it at his own expense...so the job remains paid in full yet uncompleted as contracted for.
Licensing
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