RDC Restoration

We used Russ and his company to help with continued water issues in our basement. His extended knowledge, professionalism, and willingness to help was outstanding. His crew was equally as good as they were diligent in following his instructions and making the necessary adjustments in a timely manner. He and they never made us feel as if this was just another job for them but rather that it presented a challenge that they were more than willing to take on and resolve. Great outstanding customer service and appreciation. Highly recommend him and his company to anyone having issues. For this man it is about integrity respect and honor for the service he provides and his clients.

The RDCRestoration team was recommended to us by the plumber clearing the waste pipe issues. A team of 4 men, headed by Tucker Brennan, did the restoration work on 4/1/2021. They removed carpet, plasterboard wall, and furniture which was contaminated by the flooding. They then sanitized all of the affected floor and walls, and provided many fans to filter the air to remove any mold or other waste residua. The fans continued their work for four days. Tucker was very efficient and thorough in the work. He was very patient in hearing our concerns and questions, and carefully explained the entire process, reassuring us of the thoroughness of their work. The RDC team was excellent in the job performed and terrific in their interaction with us.

Excellent service

We came home to a flooded house due to a broken valve in an upstairs bathroom. Water ran through our home at high pressure the entire day destroying our upstairs bathroom and entire lower level of our house. We called Russell and he came out within two hours and immediately began the demolition and drying process, with success which included saving our hardwood floors. Russell was communicative and explained everything well through the entire process. He submitted all necessary paperwork in extreme and meticulous detail to our homeowners insurance as well to ensure the costs would be covered for drying and repair. A toilet tank cover got lost or broken during demo and Russell reimbursed us the cost. He was a pleasure to work with. I would recommend to friends and family god forbid something like this happens to them!

really well. team was responsive and efficient.

Work took several days. They came as scheduled. Very professional, friendly staff. They completed the install of the French drain and cleaned up the area better than how they found it. We'd highly recommend them.

The service was fantastic, mold was totally removed, the workers were on time, they worked neat, & they were courteous. The owner was very honest.

The service is fine. They came within 24 hours and they fixed the problem the next day.

They were very timely and very good, explained all my wife's questions, and answered in detail

Quick and effective

RDC Restoration is not only professional, but also very helpful in the process. They did a great job and was being very responsive to our questions and concerns. Russell and Kier are the nicest people you can ask to work with. I highly recommend them to anyone who needs their service. Cami T

Perfect. They were professional, helpful, and did the job when they said they would do it in a very timely fashion

RDC did a great job. Russell and his team found the location of the mold, eliminated and cleaned up the mold and the related damage, and helped us identify the underlying cause. When the plumbers finished their work, the contractor he recommended to put everything back together did a great job. Responsive, effective, and professional, I would call Russell and RDC again.

Russell and his crew performed extraordinary well! They went above and beyond in assuring me that my basement would restored better than it was prior to the flooding! We were extremely satisfied at the end . It felt even better when my own basement renovation contractor admired the finished product that RDC had done.

Russ came over the next day. Explained what needed to be done and what else might be necessary after the rug was removed. His team arrived as scheduled and cleaned everything up that day. Did not find any bad surprises! Hard workers; nice guys; and a job well done.

From our initial contact, through the completion of the project, Russ, the owner of RDC, was responsive, informative and flexible to our needs. He provided detailed information on the materials he would use, the scope of the work, time frame and cost. He provided us with status reports, including pictures, as the work progressed. His crew was neat and left the basement in pristine condition. All debris was placed in a dumpster and carted away. Russ is focused on providing his client with quality workmanship and a good client experience. He delivered both and therefore, I would recommend RDC to my friends and associates.

Russel came down and was professional, competent, caring & HONEST

While selling our home, the buyer's home inspection found mold in our attic. This scared the buyer and almost killed the sale. We called in RDC Restoration. They performed an inspection and agreed that there was mold present. But explained that in an older home in NJ there is usually mold present in the attic and that it could easily be taken care off and they would provide certification when the work was complete. The employees were friendly and went out of there way to keep things clean.

Russ and his team were great. First, Russ was able to come out the evening that we called him -- which was very helpful because we were in a bit of a panic. Second, he started work that week, and both he and his team were very professional, quick, thorough, and helpful. We ultimately had to remove the rug, 4 feet of wall from the floor upward, and put down anti-mold treatment. Russ' team also salvaged whatever furniture was not ruined by mold, and they cleaned the other items in the room with mold cleaner. While we did have to discard many things, Russ' team was also able to save a good number of non-wood items. After 2-3 days of drying out, the carriage house was dry again, and we could move to having other contractors come in to fix the leak issue and install a french drain. We would definitely hire Russ again if we had another disaster -- but hopefully we won't! He and his team were very thorough, responsive, and professional. Russ, in particular, is easily reachable via email -- which is helpful -- and responded very quickly no matter what time we emailed him. P.S. As a side note, a one-of-a-kind antique lock got accidentally broken in the fray, and Russ was also very good about instructing his accounting department to reimburse us for that repair. We had a very good experience with RDC, and we would absolutely recommend them!

RDC did an excellent job. Professional, courteous, and on schedule.

unknown

Outstanding work by Russell and his crew.  The estimate he provided was extremely detailed.  The crew was punctual and clean.  The work was completed even earlier than promised and all debris was removed.  Russell was extremely communicative and response throughout - pleasure to work with.  I highly recommend RDC's services.

Russel came out to our property immediately. We had our roof blown off and water damage in the upstairs floor. He went through the items requiring repair and even worked as an advocate to get the insurance to pay for water damage they were not going to cover. His guys were efficient friendly and clean. Considering they were ripping out drywall and carpet the place was cleaner after they had left than before! I was a bit spoiled as he was the first contractor we contacted among the many we needed to get everything finished. After going through multiple pack out companies and rebuild contractors it wasn't until then I realized how good RDC is. Highly highly recommend them!

I am immensely impressed and satisfied with services provided by Russell and his team at RDC Restorations. 
We had a pipe burst and some fairly extensive water damage; RDC came highly reviewed and I contacted Russell that evening and he was on the property the very next day (I wouldn't be surprised had he come out same day, but it was late in the evening and I made clear we could wait until tomorrow).  He prepared a detailed, comprehensive, and fair estimate for water mitigation services.  He even met with the Insurance Claims Adjuster and walked her through the damage to the property and helped her understand his estimate ? I have no doubt that this was helped significantly in my claim being approved for 100% of his costs.  
 
I should mention that this is for my father's home in New Jersey, which I am managing after he passed away ? I live in California.  As you may be able to imagine, coordinating a project of this scope and scale when you are literally across the country is not an easy task ? it requires a great amount of trust in the provider and confidence that he was equipped to perform the action necessary.  This trust and confidence was immediately and repeatedly earned by Russell and his team.  They'd even helped out with small jobs around the house (nothing major, but things that I simply cannot do myself due to the distance) ? when I say helped out, I mean offered to do these for me as a professional courtesy and without charge.
 
Truly, I cannot imagine a better experience.  I would absolutely recommend Russell and RDC Restorations to anyone.  

The team arrived on time, competed the work As promised, and was very honest. It took a while to find RDC as I was initially referred to some other companies that we were not comfortable hiring for mold removal, but RDC showed us that there are some trustworthy companies in the mold removal industry.