Innovative Outdoor Solutions

Don came when he said. Took care of the job with no issues. He was very professional. I would defently use them again. They were a pleasure to work with

We gave him a check for the pool in October 2016. He took another check on May 15th 2017 the first day of work, as they were going to set a patio in the back yard to sit the pool on. After that first Day I have only see him once. Time after time he promised to be here to get the work done. One month goes by and more promises. After 2 months still nothing and now I am complaining to the county and threatening legal action and he wants to do the work. No thanks, I just want my money back so I can hire a reasonable person.

Don met with me twice.... one year apart....to provide an estimate for replacing an above-ground pool.? From our first conversation, Don was nothing short of professional.? He explained how he started working in the industry as a young guy, provided work experience and history, and shared how he formed Innovative Outdoor Solutions.? Last year, Don came to my home and checked out the existing pool and surrounding area. We discussed options, before he made his recommendations.? Don wasn't interested in sharing the highest-priced pool packages like some other contractors, but he was interested in our needs and plans.? Though we decided to put off the pool for another season, Don was very professional and made himself available at any time of day to answer questions and concerns. That was where we left things in 2015. This season, 2016, we decided to go ahead with the pool install.? Don came to my home, again, to meet with me regarding this year's options.? He gave me an installation timeframe that worked for me, and stuck with it.? Don worked around the other contractors I had scheduled without any complaints or issues...even when other contractors shifted things around, Don remained professional, and his crew was here when they said they would be.? The day of installation, Don was here throughout the day making sure everything was going great.? When violent rain and a thunderstorm came through, you would have expected them to pack it in for the day... but no.? These guys worked through it, making sure everything was going in correctly, explaining that they had to keep going in order to make sure everything was done right.? Don kept in almost daily contact with me about filling the pool, and wrapping up the backfilling.? It took a little longer than expected because we had a week straight of bad weather...but Don assessed the situation every single day and let me know exactly what his plans were.? Every once in awhile, you meet a contractor that really treats your family like his own...and treats your home like his own. Don is that guy.? If you are considering any kind of outdoor project, call Don. Gather your estimates and pay careful attention to details.? You won't find a better pool contractor... and honestly, you won't find a more decent guy.? The only problem I have now is that I am going to hold every other contractor to the same standard that Don set!

Don met with me twice.... one year apart....to provide an estimate for replacing an above-ground pool.? From our first conversation, Don was nothing short of professional.? He explained how he started working in the industry as a young guy, provided work experience and history, and shared how he formed Innovative Outdoor Solutions.? Last year, Don came to my home and checked out the existing pool and surrounding area. We discussed options, before he made his recommendations.? Don wasn't interested in sharing the highest-priced pool packages like some other contractors, but he was interested in our needs and plans.? Though we decided to put off the pool for another season, Don was very professional and made himself available at any time of day to answer questions and concerns. That was where we left things in 2015. This season, 2016, we decided to go ahead with the pool install.? Don came to my home, again, to meet with me regarding this year's options.? He gave me an installation timeframe that worked for me, and stuck with it.? Don worked around the other contractors I had scheduled without any complaints or issues...even when other contractors shifted things around, Don remained professional, and his crew was here when they said they would be.? The day of installation, Don was here throughout the day making sure everything was going great.? When violent rain and a thunderstorm came through, you would have expected them to pack it in for the day... but no.? These guys worked through it, making sure everything was going in correctly, explaining that they had to keep going in order to make sure everything was done right.? Don kept in almost daily contact with me about filling the pool, and wrapping up the backfilling.? It took a little longer than expected because we had a week straight of bad weather...but Don assessed the situation every single day and let me know exactly what his plans were.? Every once in awhile, you meet a contractor that really treats your family like his own...and treats your home like his own. Don is that guy.? If you are considering any kind of outdoor project, call Don. Gather your estimates and pay careful attention to details.? You won't find a better pool contractor... and honestly, you won't find a more decent guy.? The only problem I have now is that I am going to hold every other contractor to the same standard that Don set!

Don met with me twice.... one year apart....to provide an estimate for replacing an above-ground pool.  From our first conversation, Don was nothing short of professional.  He explained how he started working in the industry as a young guy, provided work experience and history, and shared how he formed Innovative Outdoor Solutions.  Last year, Don came to my home and checked out the existing pool and surrounding area. We discussed options, before he made his recommendations.  Don wasn't interested in sharing the highest-priced pool packages like some other contractors, but he was interested in our needs and plans.  Though we decided to put off the pool for another season, Don was very professional and made himself available at any time of day to answer questions and concerns. That was where we left things in 2015.

This season, 2016, we decided to go ahead with the pool install.  Don came to my home, again, to meet with me regarding this year's options.  He gave me an installation timeframe that worked for me, and stuck with it.  Don worked around the other contractors I had scheduled without any complaints or issues...even when other contractors shifted things around, Don remained professional, and his crew was here when they said they would be.  The day of installation, Don was here throughout the day making sure everything was going great.  When violent rain and a thunderstorm came through, you would have expected them to pack it in for the day... but no.  These guys worked through it, making sure everything was going in correctly, explaining that they had to keep going in order to make sure everything was done right.  Don kept in almost daily contact with me about filling the pool, and wrapping up the backfilling.  It took a little longer than expected because we had a week straight of bad weather...but Don assessed the situation every single day and let me know exactly what his plans were. 

Every once in awhile, you meet a contractor that really treats your family like his own...and treats your home like his own. Don is that guy.  If you are considering any kind of outdoor project, call Don. Gather your estimates and pay careful attention to details.  You won't find a better pool contractor... and honestly, you won't find a more decent guy.  The only problem I have now is that I am going to hold every other contractor to the same standard that Don set!