"Tjisis an This isn't a fair review. I travelled a long distance to help this customer with the rug cleaning. When I arrived they wanted to use a special that was running for area rugs cleaned in their home. There was pet stains and the rug needed to be taken out and specially plant cleaned which requires 2 trips. To their surprise the price was significantly more bit not expensive for the quality rug that it was. I gave the option to refund the money that was spent on the coupon and end with being honest I was willing to take a lose for a mistake that was made on their part for not reading that this special does not apply to area rugs picked up and cleaned outside. I run a very honest business as well as the way I live life. Please read my other reviews not only here but on other searches of my company name and you will find there is no one more honest than A Friendly Carpet Cleaning . There is a reason we are ranked in the top 5% in the nation for having the most consistent 5 star ratings across the board"

"This is not my customer. I never did work for her so this is an unfair review. We don't have the phone number so how can we call. It's the customers job to make the initial fall. Can't judge us on something we did not do. Cross check us on Google and see for yourself who is the top carpet cleaning company in New Jersey.weare in the top 5% in the nation."

"I was on emergency leave and was out of the country. Couldn't perform the service yet I could've been emailed by this person and would have been happy to help. This is an unfair rating since I never did the job and never collected a dollar. So technically this was never my customer. It's like rating a restaurant and never trying the food"