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Window Genie of Northwest New Jersey
Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,
About us
Window Genie provides both residential/commercial window cleaning, house/roof washing, deck cleaning/sealing, concrete cleaning/sealing, gutter cleaning, carpet cleaning and solar/safety security window films. All technicians are trained, uniformed and background checked, fully insured and work directly for the company. Proud member of the IWCA (International Window Cleaning Association) Payment is due upon completion.
Business highlights
26 years of experience
Services we offer
Concrete Cleaning/Sealing, Deck/Fence Cleaning/Sealing, Dry Clean Carpet Cleaning, Exterior House Washing, Gutter Cleaning, Gutter Resecuring, Interior/Exterior Window Cleaning, Mirror Cleaning, Roof Washing, Safety/Security Solar Window Tinting & Holiday Lighting. , Screen Cleaning & Repair
Amenities
Free Estimates
Yes
Reviews
4.8124 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 7% | ||
| 2% | ||
| 2% | ||
| 2% |
Showing 1-25 of 124 reviews
Anantha S.
Aug 2022
Great service. Detailed.
Robert F.
Feb 2021
Perfect in all regards. Exceeded my expectations overwhelmingly.
Brian L.
Feb 2021
Very professional employees. Always arrive on time and do a great job. Highly recommended.
Phil M.
Nov 2018
I hired this company to clean my windows and window sills. The owner, Steve, inspected my house and gave me a price to clean the sills. I wasn't home the day his workers did the work. When I got home, there were used and wet cleaning rags scattered throughout my entire house. Also the window sills were still dirty which looked like they quickly wiped the sills and left dirt on both sides of the window sills. I called Steve and when I told him, his first comment was that it was screen burn and couldn't be cleaned. Then when I said it was actual dirt, he said I needed a "house wash" which would be an additional cost. He never inspected his employees work and without even seeing it or apologizing to me, he was trying to upsell me on additional work. I told him I would expect him to at least come see the work before commenting on it. Then he called and said a house wash is typically needed for these type of direct window sills. My issue is why didn't he recommend this when he first quoted the job. Also instead of apologizing and then coming to see if for himself, he was denying it and trying to upsell. STAY AWAY FROM THIS COMPANY. He will quote you one price and then do poor work and give you an attitude when,it's not done right.
Response from Window Genie of Northwest New Jersey
"I did offer to come and inspect and re-clean the sills as needed and indicated that in many cases the tiny cracks and crevices may require a house wash to flush out the dirt and grime. The windows and sill at this particular house were extremely dirty and neglected. We can not turn [Member Information Removed] plus years of dirt and grime into brand new finished results. By the way the window are sparkling clean and look great. As I offered and the customer declined and even threatened to have me arrested if I showed up on the property to remedy the situation I removed the charge for the sill cleaning. I even provided a 15% discount off the other window and glass remediation services for the customers inconviences and dissatisfaction. Customer still has refused to pay the invoice. I stand behind all of my work; the many positive reviews and happy loyal customers reflect [Member Information Removed] years of service. I will always go above and beyond to make a customer happy."
Jerome B.
May 2018
Very expensive & the work was 'so-so', next time I'll do it myself.
Response from Window Genie of Northwest New Jersey
"Wrong location, I service NJ not virginia"
William D.
Apr 2018
Trevor was spectacular and totally qualified to lead his crew. We live near Limecrest Quarry and our windows get covered with lime dust. They actually look white and honestly, it is not the highest priority in our budget.. The guys did an mazing job and I will now have them spring and fall. They cleaned the gutters at $100.00 less than what I am used to, cleaned the windows inside and out and power washed the screens. We could not be happier with the results! Don't hesitate to call them!
Herb B.
Dec 2017
One man did all of the windows (including the skylight) while the other did the carpet - - both did a fine job.
Charles B.
Sep 2017
Great job!
Alexander A.
Jul 2017
The first issue I had was poor communication from the company, as to what day they would arrive to do the gutter cleaning. Their work quality was very poor. Over the winter almost all of the gutters overflowed causing ice dams. Also, one of the gutters was left dented from what was probably a ladder they had leaning against the gutter. I called the company and complained and they did not return my calls. I do not know if any of their other services are good but I would avoid this company for gutter cleaning at all costs.
Mark R.
Jun 2017
very professional
Lynn A.
Apr 2017
Very well, they arrived on time, did a very good job and cleaned up after themselves.
Diane T.
Apr 2017
Steve came out and sent me an estimate very quickly and scheduled the work to be done. They came on time and spent 9 hours taking apart my windows, storms, screens - and cleaning them. They now shine! Prompt, efficient, respectful and great workers. I will not only recommend them - but they will be hired every year to do my cleaning. Awesome service.
Steven J.
Jan 2017
Very well!
Vincent L.
Jan 2017
They didn't show up on the day I thought they were. They showed up without calling to let us know that they were coming. They left some of their equipment on my property when they were done.
SUSAN C.
Jan 2017
Went very well. Staff was very professional and careful of window treatments. They were also willing to clean only the windows I specified.
Kathleen L.
Aug 2016
Great! Showed up on time with two guys--they effortlessly cleaned my gutters. After the coupon it was about $80. I would definitely recommend this company!
Judy C.
Aug 2016
Excellent workers excellent outcome
June M.
Jul 2016
unknown
Gene S.
Jul 2016
unknown
Merrilee M.
Jun 2016
Guys showed up on time, were both very nice, and did really excellent work. There was a stubborn spot up by the chimney that Bob showed me that he just couldn't get, but he went back with extra solution to make sure it was clean.
The siding on my house looks brand new - the bugs are gone, the mold is gone and it's so sparkly clean, I'm in love with it all over again.
Thank you, so much, for an excellent job. Definitely would recommend and use again.
The siding on my house looks brand new - the bugs are gone, the mold is gone and it's so sparkly clean, I'm in love with it all over again.
Thank you, so much, for an excellent job. Definitely would recommend and use again.
Vincent R.
Jun 2016
unknown
Vincent L.
May 2016
unknown
Bonnie D.
Apr 2016
unknown
SUSAN C.
Mar 2016
unknown
Lynn A.
Jan 2016
unknown
Licensing
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FAQ
Window Genie of Northwest New Jersey is currently rated 4.8 overall out of 5.
Yes, Window Genie of Northwest New Jersey offers free project estimates.
No, Window Genie of Northwest New Jersey does not offer eco-friendly accreditations.
No, Window Genie of Northwest New Jersey does not offer a senior discount.
No, Window Genie of Northwest New Jersey does not offer emergency services.
No, Window Genie of Northwest New Jersey does not offer warranties.