First-Rate Moving and Storage

they didn't follow the instructions on the contract, the contract clearly stated 2 separate units, one for the household items, and one for outdoor, basement and trash items to keep my belongings from being soiled, not only did they pack it all together, they put dirty basement stuff all over my indoor stuff, damaged a bunch of stuff, after telling me that insurance covers face value of items minus deductible, jay told me he would give me 60 cents per pound, what criminal values things by the pound? I also paid for 2 trucks, got one, they packed all the hanging items into 2 boxes all crumpled when I paid for 4 hanging boxes, the crew took stuff from my trash pile for personal use and packed it with all my clean stuff, then he turns around and blames me because I left for 20 minutes to bring the contents of my fridge to the next town over, I have witnesses and I will see jay in court. The unprofessional behavior and lies have made this personal and my health is declining.

Jay and his team (Dan, Jimmy, J, Eduardo) were absolutely amazing! From the initial inquiry, a home visit by Jay to review items to be moved, loading and unloading - all the steps - Jay and his team responded to all my emails/calls and to any questions. I had to make some changes to the inventory to be moved and I didn’t have any issues. The team disassembled and reassembled necessary items. All my items were taken care of and were delivered in the same condition they were picked up. Highly recommended First-Rate without any hesitation!

Their name says it all — they are indeed FIRST RATE! From my initial inquiry until my delivery, everyone throughout the process was fantastic! Efficient, on-time, careful handling and excellent communication. Highly recommend!

Jay (owner) and his team were able to accommodate moving some last minute furniture pieces for my grandmother from NH to FL, within one week of request. They were fast, professional and all furniture arrived professionally wrapped and intact (some older pieces). Best part was they were more than reasonably priced - will absolutely hire again in the future!

Jay and his team were able to get me moved in 1 day! His team was professional, cautious, and worked hard to get it done in a timely manner! The price was very reasonable I will be using and recommending their services to others in the future for sure!

Great experience with this company. Price quote was received from owner promptly, and came in at a good price. Delivery was scheduled and the two movers showed up promptly at 8am. They did a great job wrapping the piano, removing it from my father's home and delivering it to my home. Movers were friendly and courteous. I would certainly hire First-Rate Moving again if I needed a mover.

The entire process was smooth. Jay's follow up skills were professional. First-Eate delivered as promised! Crew was fantastic. Would use them again.

HIGHLY RECOMMEND this company. From the very first call I made to the last piece of furniture moved, it was a great experience. Jay and crew were very attentive to my needs and ensured my furniture was handled with the utmost care. If excellent customer service is as important to you as it is to me, hire this company.

The movers were cordial, efficient and successfully moved the piano with great care.

First-rate moving did a fantastic job. We had very little time to get everything taken care of and Jay the owner was very accommodating and easy to work with. We thought we had everything together that needed to be disposed of but when we found more I called and he responded immediately. His crew was professional friendly and took care of everything. I would highly recommend First-rate moving company.

From moving company to moving company I needed help with an unload and I had three gentleman come out and give me a hand they were done in one hour full truckI barely touched a piece thank you guys definitely recommend this company

Incredible service. They were so careful with our furniture and they made the process painless. This is an incredible service to hire. Highly recommended

Great . Very professional and reasonable price . They were very respectable . Will hire again next time and refer any friends and family to this company .

it went well , arrived courteous, deliberate and efficient ....very pleased

Jay and the First Rate crew have taken multiple customers of mine from my storage facility, and given them top notch price and service. Highly recommended.

Thanks Jay for the best moving experience i have ever had. Love the hustle! And the drop off stacking and organizing me! I definitely picked the right co for the job!!

I’ve now used them twice in the past 4 months for moving services and on both occasions it was the best moving experience I’ve ever had. They were extremely responsive, polite, accommodating, and fast.

Jay and his men were efficient at loading and unloading the truck and took extremely good care of all our things. The men Jay sent were professional and personal at the same time. I highly recommend you call Jay to get your moving needs taken care of for a very reasonable price. I can't think of anything negative to say about the guys and the work they did. Thanks Jay

A 3 man crew showed up at 9:00 to move a 2500 sqft home with unavoidable stairways everywhere, they never batted an eye and dug into the job with smiles and humor. These 3 guys worked like a machine. NO ONE likes to move, so if you’re planning a move in the future you need to HIRE this company and you will NOT be disappointed !!! A+++ THANK YOU ALL !!!!

First-Rate Moving company was right on time and did a great job of carefully wrapping, loading and unloading our belongings. Prior to our moving date we needed to change our moving date a couple of times, Jay was extremely accommodating and worked with us finalizing a moving date. My wife and I would definitely use First-Rate Moving again and we would recommend them to any of our friends. Jays crew was polite friendly and very professional. No problems and a very smooth move. Thanks

The move went overall pretty well. Our old house was tight with low ceilings and narrow halls (built in 1800s) so it was a tough job. The movers were polite and hardworking. A couple of issues popped up but they were addressed immediately and resolved with no hassle. Jay the owner is a great guy with fantastic accountability and I would absolutely use his team again!

They have always taken great of my belongings. Their demeanor is always pleasant which is not always the norm for most movers!! Always on time and always ready to go!! I have referred them to over 10 of my coworkers in the past few years and they all have had very positive feedback. They are completely trustworthy and reliable!!!

They are professional, prompt, punctual and reasonably priced. They do an excellent job! I will definitely recommend them and absolutely use them, again.

I have recommended them many times to family and friends and I've never had anything but positive experiences! They are very trustworthy.

They've been great everytime we've used them. Jay is on top of things and makes sure we know what's going on, and what to expect. His guys work hard, even on difficult moves.