Pearsall Clean LLC

Tasha came over several days before and we walked her through the house talking about what we would like to have done to make it shine.  When the cleaning team came over a few days later, they truly made our home shine.  Our hardwood floors, blinds, bathrooms, tile, baseboards, rugs, ceiling fans, furniture, etc. all clean. Perfect.  And when they were done, Tasha sent me a text to let me know they were leaving.  Terrific job and terrific communication!

Tasha and her team did an incredible job. Not only were they able to get the job in before I moved into the home, they were faced with years upon years of filth and grime. Pearsall Clean LLC truly brought the best out in my home, and helped me move in without feeling grimy. I absolutely will be calling Tasha again in the future!

Amazing. Extremely professional, responsive, and thorough. I like that Tasha works in teams, so they finish quickly and I don't have to be out of the house all day. My wife and I have a golden retriever who likes to shed and a two year old who loves to make a mess. It feels unbelievable to come home to an exceptionally clean house. Tasha's team goes above and beyond to do the little things that make you smile. They really care about you coming home to a fresh, clean home. I highly recommend the service.

She comes every other week and is fantastic. Amazing team, everything is very through.  I would recommend them to anyone and they are extremely flexible.

We's been using Pearsall to clean our home for about 6 months. First visit, I discussed how our dog will run out of the house if doors were left open, & has no fear of cars. VERY IMPORTANT to keep doors shut. Last time they cleaned in October, 3 cleaners were here as well as a painter,my 11yrs old lab got out of the house. I didn't let her out & was home all day but didn't realize she got out till late afternoon, spent the evening driving around looking for her. After a long upsetting night for our family we found out she was picked up & brought to a kennel. I picked her up the next morning & was charged $50. The painter was at our home the next day finishing up & I spoke to him about what happened. He's familiar with our dog & careful to make sure she doesn't run out behind him. The owner of the cleaning company, Tasha, texted the following week about scheduling a cleaning & I let her know what happened with our dog. She never responded and I haven't seen her since. I tried contacting her, nothing. . I'm very disappointed with her lack of responsibility & unprofessional behavior.

Tasha (owner) and her team of two additional girls are amazing! This was my first experience with Pearsall and I will definitely be using their service on a regular basis. I've used other house cleaning services in the past and Tasha ranks up there as one of the best. She was easy to contact and fit me into her schedule quickly. The quote was reasonable (4bd/2ba house) and I feel that I got an amazing service for the price.

I was in my home during the cleaning so I actually witnessed the level of detail in their work (I.e. scrubbing the legs of the kitchen table, neatly rolled blankets in a kids room bin, vacuuming 2 story fan blades, etc). With two small children, our home can be a bit cluttered, however, items in my home were clearly moved so all surfaces could be cleaned well and everything was replaced, neat and tidy. Our wood furniture and floors were literally shining after the team was here, as was all our stainless steel. My house hasn't been this clean since I moved in 3 years ago! Without a doubt, I highly recommend Pearsall!!

I have a small office, with no bathrooms or Kitchen,  other than a small bar sink.  it is well kept, and it doesn't take more than one hour and a half or  two  max, if you are very detailed oriented.  The crew was late by 10 minutes, and when you are paying 4 at one time 10 minutes means 40 minutes of cleaning wasted.  They had to leave my place in a less than one hour, you could sense the rush, even thought they were nice and professional young ladies.  They were here for about 40 min.  Tasha was going to come with them, but she had to send her crew by themselves because she couldn't make it last minute.  I didn't get a phone call about it, so I had to give the girls the tour  again.  After about 40 minutes, they were leaving.  They didn't clean the refrigerator, which   doesn't get dirty since is a small office fridge where my 3 employees keep their drinks and lunches.  They were leaving without cleaning the upper part of the mirrors or the mirrors , when I asked,  they told me they couldn't get to the mirrors because they didn't have a stool, I wish they would have asked.  I gave them a ladder and asked them if they felt comfortable climbing up, they said yes.   I learned later that Tasha didn't like them to get on the ladder since the girls believed it was broken.   It is an old ladder, but not broken.  So I guess with 4 people coming to your space + a manager there is a lot of "she said, you said" miscommunication. 
I like to have a close feedback with the people that help me keep my personal spaces, so if you are looking for a detailed service with more personal follow up, this is not the company for you.  Tasha Pearsall came to pick up her check and was very professional about all my comments. 

I first contacted Tasha back in May after an awful experience with another company that doesn't have the right to use the word clean in their name.  Tasha got back to me right away and we set up a time for her to come by and look at my house and give me a price.

I contacted Tasha in May after a horrible experience with another company that doesn't have the right to call themselves a cleaning crew.  Tasha got back to me right away and we set up a time for her to come by and look at the house and give me an estimate.  I was very pleased with her fair price and everything she noticed in the house that the other crew hadn't touched.  Tasha started cleaning for me the next week and I have been very pleased with her professionalism and a job well done.  She always arrives when she says she is going to and the house looks awesome and smells great when she is does.  Not only am I pleased with the job that Tasha and her crew does but the three families that have rented my house have all commented to me how sparkling clean it was when they checked in.  I am very picky and very meticulous about how I like my house to be cleaned. I want it spotless every time and that is exactly what Tasha does.  Plus she also makes the beds and takes care of all the linens.  This is the first cleaning company I've found that does this and does it at a reasonable price.  Hurray for a job well done at a very reasonable and fair price.  I couldn't ask for anything more.

She was prompt, responsive, listened to my needs and then went about cleaning like it was her own home.  I couldn't have been happier.  she brought all her own supplies.  Even folded my bathroom hand towels nicely and put the little pointed tip on the toilet paper!!  I felt like I was in a hotel in my own bathroom!  Very happy with results.  Can't wait until she comes again next week.

I contacted Pearsall Cleaning to perform a deep clean of a home I purchased before I moved in.  I found them to be unprofessional and the quality of the cleaning for the price I paid was way off the mark.  The issues started even before I contracted them to clean the house.  I called about 3 or 4 times over multiple weeks as well as sent email messages and never received a response (apparently the owner went away and never left an out of office message - who does that?).  When I did get a call back, the owner left a message saying that she was interested in the business and would call me back with a time to meet and discuss details of the request.  Another week goes by with no call back.  I call her and finally arrange to meet at the home.  
She showed up at the house 'around' the time she said she would for the walk through.  Walk through went fine - we agreed on a time, cost, and scope of work.  The day of the cleaning, I drove up from my prior home (an hour away) early on a Saturday AM... and waited... and waited... and waited.  She showed up almost two hours late - the worst part being that she kept texting and saying "be there in 10 mins" and then when she missed that time, would text again "be there in 20 mins" etc  - She finally texted that I could just "leave the door unlocked" and she would take care of things - um, no I'm not going to leave my door unlocked because you are too irresponsible to arrive on time.  I could have at least gone and grabbed a coffee or something instead of sitting in an empty house waiting for the cleaner if she had been honest about her lateness.  Anyhow, when she showed up finally, there was no acknowledgement of her lateness or apology for it.  
The cleaning itself wasn't great.  Things were dirty still - and there wasn't any furniture in the house so I have no idea what they did for the money I paid them.  The cleaners she brought didn't really seem all that professional.  I feel like I was taken advantage of.  I'm really surprised by all the positive reviews here - maybe this was just an "off" experience.

Tasha (owner) is super personable and totally upbeat -- the most likeable "cleaning lady" I've hired, and I've used many over the years. And I'm admittedly picky -- I have a lot of chemical sensitivities and she has worked really hard to remember those and accomodate them. She responds to calls and texts incredibly fast. She is flexible with scheduling which is really handy since my schedule changes week to week.  She was willing to plan for every three weeks which lots of cleaners don't want to do. And I think she's about as obsessive as I am when it comes to details -- a wonderful quality in a housecleaner. :) She comes with her team and inspects everything. And she's more open to feedback (on things that need tweaking) in a positive upbeat way, way more than any other cleaner I've worked with.  She really wants to make her customers happy.  And then there are the lovely little touches that always make me smile when I come home to my clean house -- pillows arranged just so, toilet paper folded down like hotels do, towels straightened up (other cleaners never bothered).  In short, she provides very personalized service and takes her business very seriously.  She's done my house 3 times now and she's a keeper.

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She started a few days later with her crew and cleaned my whole house top to bottom just like I would clean it myself. Every piece was picked up, cleaned, and put back into its place. I came home after a long day of work and school and everything smelled amazing and sparkled. I would highly recommend her and her pricing was SO reasonable for the job done. Money well spent!

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punctual and pleasant!!! These girls are great - work hard and consistently during the time they are here. If they are going to be late or early, they text to inform me. I don't worry about them being here if I need to leave the house, they have been cleaning for me for almost 2 years and nothing has ever gone missing. We have 3 dogs (they are outside when the ladies are here) that shed profusely at times during the year - these girls laugh it off  and my house is cleaned despite the hair!  I recommend them highly.

Tasha has a great team. I use them every week to great results. She always goes the extra mile.

Tasha and her crew did a great job, quick and thorough.

my house looks amazing when they're done.  I love coming home when they're done,  Not only is the house spotless but it gives me extra time to do other things.  Tasha is a pleasure to work with.  This is the first time I've hired a housecleaner (I'm 62) and I wish I had done it much sooner.

There were a few major drawbacks.  The main one is I found them slowly unreliable.  Several times in the last few months, she has canceled the cleaning.  She has even rescheduled a cleaning and then canceled that appointment.  For our last cleaning, she just never showed up.  The service which is supposed to make my life easier has gotten to the point it is better just to clean the house myself.  My other complaint is we had an agreed upon price, and she did a certain amount for that price.  After a few months, she stopped doing the kids rooms, reacted badly when I pointed it out, and demanded more money to continue with those rooms ($10 per cleaning - she said it should be $20 more but she would give me a break).  So while I do feel they do a good job cleaning, and Tasha is usually pleasant, reliability and overall professionalism could use some work.

Very professional and also flexible with scheduling.  We are really happy to have found them!

I'm a senior citizen who has some health problems which prevent me from cleaning my duplex apartment as thoroughly as I'd like. I went to Angie's List looking for housecleaners and found Pearsall Clean. Tasha was a little hard to reach but when she showed up and explained her methods, history, and price, she was able to come to my house within a couple of days, with her husband to help her. She is right when she says she leaves a home  sparkling clean and smelling great. I have been very satisfied with her services and find unexpected touches, for example one time I discovered that my microwave had been cleaned on the inside. Frankly, I find her prices a little high, but I've adjusted my budget accordingly. Also, she's sometimes a little hard to reach, but keep trying. I'm happy to recommend this service.

Started out wonderful!  Best and most amazing clean ever was the first!!  After that, I feel that details were neglected every time.  I didn't usually say anything, because I was grateful for the help!   Tasha assured me that she wanted me to be honest and let her know if I needed anything or was happy with everything!   If I asked, she did specifically address an area!  I had to do this after       1 1/2 Months+  of no attention at all to my Living Room.....the dust was so thick, I was embarassed when I had surprise company one time and invited her to sit with me in that room!  (It's the only one the dogs and kids stay out of!)  Now I had had Tasha cleaning for about 2 years at this point.  I never had mentioned problems to her and always kept it positive!  I was paying $185.00 every 2 weeks for her to clean 2-3 hours with 1-2 other helper.   That's a lot of $$!  I do have a 4 bedroom 2 1/2 bath house.  She never cleaned the whole thing at one time, though, because I know it's a lot of space!  So when I texted her my concern about the dusty Living room, she commented that she only cleaned that room when I left her a note to clean it.  The following time I kindly remindeded her with a note to dust and clean in there, and she commented that they ALWAYS did!  
I was very flexible with her!  If she needed to change my  cleaning day or time, I didn't mind.   If I, however, ever needed to change her day/time, she gave me attitude, notably because it was her business!  I get it, so I was conscious of this!  There was a lot of one sided respect!  Me to her!  
The final clean she did, she knocked over an oil diffuser on my dresser.  She never told me about it because she said she cleaned it right up and didn't notice a problem.  When I saw it and mentioned it to her the next day- it had ruined the finish on my dresser.  She didn't take responsibility for it...instead she said "We should part ways"   She basically quit on my because I had complained a couple of times!   I have no real  hard feelings...just want to be honest for the next person.  
   Be careful of criticizing or complaining..       The customer is not always right with her..
                                 there are plenty of other houses she can clean and she doesn't need you!